Welcome to the Big Dummy's Guide to the Internet. The genesis of the Big Dummy's Guide was a few informal conversations, which included Mitch Kapor of the Electronic Frontier Foundation (EFF) and Steve Cisler of Apple Computer, Inc. in June of 1991. With the support of Apple Computer, EFF hired a writer (Adam Gaffin) and actually took on the project in September of 1991. The idea was to write a guide to the Internet for folks who had little or no experience with network communications. We intended to post this Guide to "the 'net" in ASCII and HyperCard formats and to give it away on disk, as well as have a print edition available for a nominal charge. With the consolidation of our offices to Washington, DC, we were able to put the Guide on a fast track. You're looking at the realization of our dreams -- version one of the Guide. At the time I'm writing this, we're still fishing around for a book publisher, so the hard-copy version has not yet been printed. We're hoping to update this Guide on a regular basis, so please feel free to send us your comments and corrections. EFF would like to thanks the folks at Apple, especially Steve Cisler of the Apple Library, for their supporting our efforts to bring this Guide to you. We hope it helps you open up a whole new world, where new friends and experiences are sure to be yours. Enjoy! Shari Steele ssteele@eff.org (> 140 pages printed) Director of Legal Services and Community Outreach Electronic Frontier Foundation July 15, 1993 い Big Dummy's Guide to the Internet copyright Electronic Frontier Foundation 1993 TABLE OF CONTENTS Forward by Mitchell Kapor, co-founder, Electronic Frontier Foundation. Preface by Adam Gaffin, reporter, Middlesex News. Chapter 1: Setting up/getting connected/jacking in. A. List of public-access sites. Chapter 2: E-mail. A. Smileys. B. Seven Unix commands you can't live without. Chapter 3: Usenet I -- the Global watering hole. Chapter 4: Usenet II A. Flame, blather and spew and the First Amendment. B. rn commands. C. nn commands. D. Usenet hints. E. Cross posting F. The brain-tumor boy and the modem tax. G. The Big Sig. H. Killfiles. I. Usenet history. Chapter 5: Mailing lists and Bitnet. Chapter 6: Telnet (Mining the Net, part I) A. Telnet sites. B. Telnet BBSs. C. Finger. Chapter 7: FTP (Mining the Net, part I) A. The keyboard cabal. B. FTP sites. Chapter 8: Gophers, WAISs and the World-Wide Web Chapter 9: Advanced E-mail. Chapter 10: News of the world. Chapter 11: IRC, MUDs and other things that are more fun than they sound. A. IRC commands. Chapter 12: Education and the Net. Conclusion: The end? Appendix A: Lingo Electronic Frontier Foundation Information い By Mitchell Kapor, co-founder, Electronic Frontier Foundation. "As a net is made up of a series of ties, so everything in this world is connected by a series of ties. If anyone thinks that the mesh of a net is an independent, isolated thing, he is mistaken. It is called a net because it is made up of a series of interconnected meshes, and each mesh has its place and responsibility in relation to other meshes." -- Buddha New communities are being built today. You cannot see them, except on a computer screen. You cannot visit them, except through your keyboard. Their highways are wires and optical fibers; their language a series of ones and zeroes. Yet these communities of cyberspace are as real and vibrant as any you could find on a globe or in an atlas. Those are real people on the other sides of those monitors. And freed from physical limitations, these people are developing new types of cohesive and effective communities - ones which are defined more by common interest and purpose than by an accident of geography, ones on which what really counts is what you say and think and feel, not how you look or talk or how old you are. The oldest of these communities is that of the scientists, which actually predates computers. Scientists have long seen themselves as an international community, where ideas were more important than national origin. It is not surprising that the scientists were the first to adopt the new electronic media as their principal means of day- to-day communication. I look forward to a day in which everybody, not just scientists, can enjoy similar benefits of a global community. But how exactly does community grow out of a computer network? It does so because the network enables new forms of communication. The most obvious example of these new digital communications media is electronic mail, but there are many others. We should begin to think of mailing lists, newsgroups, file and document archives, etc. as just the first generation of new forms of information and communications media. The digital media of computer networks, by virtue of their design and the enabling technology upon which they ride, are fundamentally different than the now dominant mass media of television, radio, newspapers and magazines. Digital communications media are inherently capable of being more interactive, more participatory, more egalitarian, more decentralized, and less hierarchical. As such, the types of social relations and communities which can be built on these media share these characteristics. Computer networks encourage the active participation of individuals rather than the passive non-participation induced by television narcosis. In mass media, the vast majority of participants are passive recipients of information. In digital communications media, the vast majority of participants are active creators of information as well as recipients. This type of symmetry has previously only been found in media like the telephone. But while the telephone is almost entirely a medium for private one-to-one communication, computer network applications such as electronic mailing lists, conferences, and bulletin boards, serve as a medium of group or "many-to-many" communication. The new forums atop computer networks are the great levelers and reducers of organizational hierarchy. Each user has, at least in theory, access to every other user, and an equal chance to be heard. Some U.S. high-tech companies, such as Microsoft and Borland, already use this to good advantage: their CEO's -- Bill Gates and Philippe Kahn -- are directly accessible to all employees via electronic mail. This creates a sense that the voice of the individual employee really matters. More generally, when corporate communication is facilitated by electronic mail, decision-making processes can be far more inclusive and participatory. Computer networks do not require tightly centralized administrative control. In fact, decentralization is necessary to enable rapid growth of the network itself. Tight controls strangle growth. This decentralization promotes inclusiveness, for it lowers barriers to entry for new parties wishing to join the network. Given these characteristics, networks hold tremendous potential to enrich our collective cultural, political, and social lives and enhance democratic values everywhere. And the Internet, and the UUCP and related networks connected to it, represents an outstanding example of a computer network with these qualities. It is an open network of networks, not a single unitary network, but an ensemble interconnected systems which operate on the basis of multiple implementations of accepted, non-proprietary protocols, standards and interfaces. One of its important characteristics is that new networks, host systems, and users may readily join the network -- the network is open to all. The openness (in all senses) of the Internet reflects, I believe, the sensibilities and values of its architects. Had the Internet somehow been developed outside the world of research and education, it's less likely to have had such an open architecture. Future generations will be indebted to this community for the wisdom of building these types of open systems. Still, the fundamental qualities of the Net, such as its decentralization, also pose problems. How can full connectivity by maintained in the face of an ever-expanding number of connected networks, for example? What of software bugs that bring down computers, or human crackers who try to do the same? But these problems can and will be solved. Digital media can be the basis of new forms of political discourse, in which citizens form and express their views on the important public issues of the day. There is more than one possible vision of such electronic democracy, however. Let's look at some examples of the potential power, and problems, of the new digital media. The idea of something called an "electronic town meeting" received considerable attention in 1992 with Ross Perot's presidential campaign (or, at least, its first incarnation). Perot's original vision, from 20 or so years ago, was that viewers would watch a debate on television and fill out punch cards which would be mailed in and collated. Now we could do it with 800 telephone numbers. In the current atmosphere of disaffection, alienation and cynicism, anything that promotes greater citizen involvement seems a good idea. People are turned off by politicians in general -- witness the original surge of support for Perot as outsider who would go in and clean up the mess -- and the idea of going right to the people is appealing, What's wrong with this picture? The individual viewer is a passive recipient of the views of experts. The only action taken by the citizen is in expressing a preference for one of three pre-constructed alternatives. While this might be occasionally useful, it's unsophisticated and falls far short of the real potential of electronic democracy. We've been reduced to forming our judgments on the basis of mass media's portrayal of the personality and character of the candidates. All this is in contrast to robust political debates already found on various on-line computer systems, from CompuServe to Usenet. Through these new media, the issues of the day, ranging from national security in the post-Cold War era to comparative national health care systems, are fiercely discussed in a wide variety of bulletin boards, conferences, and newsgroups. What I see in online debate are multiple active participants, not just experts, representing every point of view, in discussions that unfold over extended periods of time. What this shows is that, far from being alienated and disaffected from the political process, people like to talk and discuss -- and take action -- if they have the opportunity to do so. Mass media don't permit that. But these new media are more akin to a gathering around the cracker barrel at the general store -- only extended over hundreds, thousands of miles, in cyberspace, rather than in one physical location. Recent years have shown the potential power of these new media. We have also seen several of examples where talk translated into action. In 1987, the Federal Communications Commission proposed changing the way certain online providers paid for access to local phone service. Online, this quickly became known as the "modem tax" and generated a storm of protest. The FCC withdrew the idea, but not quickly enough: the "modem tax" has penetrated so deeply into the crevices of the Net that it has taken up a permanent and ghostly residence as a kind of virtual or cognitive virus, which periodically causes a re-infection of the systems and its users. FCC commissioners continue to receive substantial mail on this even though the original issue is long dead; in fact, it has generated more mail than any other issue in the history of the FCC. More recently, Jim Manzi, chairman of Lotus Development Corp., received more than 30,000 e-mail messages when the company was getting ready to sell a database containing records on tens of millions of Americans. The flood of electronic complaints about the threat to privacy helped force the company to abandon the project. Issues of narrow but vital interest to the online community give a hint of the organizing power of the Net. In August, 1991, the managers of a Soviet computer network known as Relcom stayed online during an abortive coup, relaying eyewitness accounts and news of actions against the coup to the West and to the rest of Russia. And many public interest non-profit organizations and special interest groups already use bulletin boards heavily as a means of communicating among their members and organizing political activity. But all is not perfect online. The quality of discourse is often very low. Discussion is often trivial and boring and bereft of persuasive reason. Discourse often sinks to the level of "flaming," of personal attacks, instead of substantive discussion. Flaming. Those with the most time to spend often wind up dominating the debate - a triumph of quantity of time available over quality of content. It seems like no place for serious discussion. Information overload is also a problem. There is simply far too much to read to keep up with. It is all without organization. How can this be addressed? Recent innovations in the design of software used to connect people to the Net and the process of online discussion itself reveal some hope. Flaming is universal, but different systems handle it in different ways. Both the technology and cultural norms matter. On Usenet, for instance, most news reader applications support a feature known as a "killfile," which allows an individual to screen out postings by a particular user or on a particular subject. It is also sometimes referred to as "the bozo filter." This spares the user who is sufficiently sophisticated from further flamage, but it does nothing to stop the problem at its source. Censorship would be one solution. But what else can be done without resorting to unacceptably heavy-handed tactics of censorship? There is a great tradition of respect for free speech on these systems, and to censor public postings or even ban a poster for annoying or offensive content is properly seen as unacceptable, in my opinion. Some systems use cultural norms, rather than software, to deal with flame wars. These online communities have developed practices which rely more on a shared, internalized sense of appropriate behavior than on censorship, for instance. The WELL (Whole Earth 'Lectronic Link) is a relatively small online conferencing system based in the San Francisco Bay area. On the WELL, individuals who get into a fight are encouraged to move the discussion out of the public conference and into e-mail. The encouragement is provided not only by the host of the conference, but also by the users. It is part of the culture, not part of the technology. WELL hosts are volunteers who facilitate the discussion of a particular subject. While they have the power to censor individual postings, the power is very rarely used and only as a last resort, as it has been found that dispute resolution by talking it out among the parties is a superior method of problem solving in the long run. It is not an accident that the WELL has a uniquely high quality of conversation. Nor is it coincidental that it developed as a small and originally isolated community (now on the Net) which gave it a chance to develop its own norms or that key management of the system came from "The Farm," a large, successful commune of the 1960's and 1970's led by Stephen Gaskin. We still know very little about the facilitation of online conversations. It is a subject well worth further formal study and experimentation. Some problems have to do with the unrefined and immature format and structure of the discussion medium itself. The undifferentiated stream of new messages marching along in 80 columns of ASCII text creates a kind of hypnotic trance. Compare this with the typical multiplicity of type fonts, varied layouts, images, and pictures of the printed page. New media take time to develop and to be shaped. Reading text on a terminal reminds me of looking at the Gutenberg Bible. The modern book took a century to develop after the invention of printing with movable type and the first Western printed books. Aldus Manutius and the inventions of modern typefaces, pagination, the table of contents, the index, all of which gave the book its modern form, came later, were done by different people, and were of a different order than the invention of printing with movable type itself. The new electronic media are undergoing a similar evolution. Key inventions are occurring slowly, for example, development of software tools that will allow the dissemination of audio and video across the Net. This type of software has usually been sone so far by volunteers who have given away the results. It's a great thing, but it's not sufficient, given how hard it is to develop robust software. Innovation in the application space will also be driven by entrepreneurs and independent software vendors at such point as they perceive a business opportunity to create such products (it would be nice if creators did it for art's sake but this seems unlikely). There are some requirements to provide incentives to attract additional software development. This requires a competitive free market in network services at all levels to serve the expanding user demand for network services. It requires a technologically mature network able to support these services. And there must be a user population, current or prospective, interested in paying for better applications -- and not just the current base of technically sophisticated users and students, though they will absolutely benefit. There are multiple classes of new application opportunities. E-mail is overloaded because there aren't readily available alternatives yet. New and different kinds of tools are needed for collaborative work. Computer conferencing, as it evolves, may be sufficient for discussion and debate. But by itself, it cannot really support collaborative work, in the sense of readily enabling a group to make decisions efficiently, represent and track the status of its work process. Trying to run an organization via email mailing list is very different than trying to have a discussion. Computer networks can only fully realize their potential as innovative communications media in an environment which encourages free and open expression. In some countries, legal principles of free speech protect freedom of expression in traditional media such as the printed word. But once communication moves to new digital media and across crosses international borders, such legal protections fall away. As John Perry Barlow, the co-founder of EFF puts it: "In Cyberspace, the First Amendment is a local ordinance." There is no international legal authority which protects free expression on trans-national networks. Article 19 of the Universal Declaration of Human Rights calls for the protection of free expression in all media, but the declaration falls far short of being binding. And if we're to take seriously the idea of the electronic online forum, we have to deal with the access issue. if the only people with access to the medium are well-educated, affluent, techno-literate elite, it won't be sufficiently inclusive to represent all points of view. We also need, fundamentally, a better infrastructure (the highway system for information). As we move from the high-speed Internet to the even more powerful National Research and Education Network, we need to look at how to bring the power of these new media into the homes of everybody who might want it. Addressing this "last mile" problem (phone networks are now largely digitized, fiber-optic systems, except for the mile between your home and the nearest switching station) should be a prioarity. Computer networks will eventually become ubiquitous around the world. We should therefore be concerned with the impact on society that they have, the opportunities to improve society, and the dangers that they pose. Fundamentally, we are optimists who believe in the potential of networks to enhance democratic values of openness, diversity, and innovation. Because the medium is so new, it is important now to develop policies at the national and international level that help achieve the potential of computer networks for society as a whole. By the time television was recognized as a vast wasteland it was already too late to change. There is a rare opportunity to develop policies in advance of a technologically and economically mature system which would be hard to change. い Preface By Adam Gaffin, Senior Reporter, Middlesex News, Framingham, Mass., adamg@world.std.com This book will help you join the global village known as Cyberspace or the Net. Millions of people around the world already spend parts of their lives in this land without frontiers, With this book, you will be able to use the Net to: = Stay in touch with friends, relatives and colleagues around the world, at a fraction of the cost of phone calls or even air mail. = Discuss everything from archaeology to zoology with people from around the world. = Tap into hundreds of information databases and libraries worldwide. = Retrieve any of thousands of documents, journals, books and computer programs. = Stay up to date with wire-service news and sports, and government weather reports. = Play live, "real time" games with dozens of other people at once. And you will have become the newest member of this ever growing community. If you stay and contribute, the Net will be richer for it -- and so will you. But it will take a sense of adventure, a willingness to learn and an ability to take a deep breath every once in awhile. Visiting the Net today is a lot like journeying to a foreign country. You know there are many things to see and do, but everything at first will seem so, well, foreign. When you first arrive, you won't be able to read the street signs. You'll get lost. If you're unlucky, you may even run into some natives who'd just as soon you went back to where you came from. If this weren't enough, the entire country is constantly under construction; every day, it seems like there's something new for you to figure out. Here's where you take a deep breath. Fortunately, most of the natives are actually friendly. In fact, the Net actually has a rich tradition of helping out visitors and newcomers. With few written guides for ordinary people, the Net has grown in large part one person at a time -- if somebody helps you learn your way around, it's almost expected you'll repay the favor some day by helping somebody else. So when you connect, don't be afraid to ask for help. You'll be surprised at how many people will try to direct you around. And that leads to another fundamental thing to remember: You can't break the Net! As you travel the Net, your computer may freeze, your screen may erupt into a mass of gibberish. You may think you've just disabled a million-dollar computer somewhere -- or even your own personal computer. Sooner or later, this feeling happens to everyone -- and likely more than once. But the Net and your computer are hardier than you think, so relax. You can no more break the Net than you can the phone system. You are always in the driver's seat. If something goes wrong, try again. If nothing at all happens, you can always disconnect. If worse comes to worse, you can turn off your computer. Then take a deep breath. And dial right back in. Leave a note for the person who runs the computer to which you've connected to ask for advice. Try it again. Persistence pays. FIRST LINKS In the 1960s, researchers began experimenting with linking computers to each other and to people through telephone hook-ups, using funds from the U.S Defense Department's Advanced Research Projects Agency (ARPA). ARPA wanted to see if computers in different locations could be linked using a new technology known as packet switching, which had the promise of letting several users share just one communications line. Previous computer networking efforts had required a line between each computer on the network, sort of like a train track on which only one train can travel at a time. The packet system allowed for creation of a data highway, in which large numbers of vehicles could essentially share the same lane. Each packet was given the computer equivalent of a map and a time stamp, so that it could be sent to the right destination, where it would then be reassembled into a message the computer or a human could use. This system allowed computers to share data and the researchers to exchange electronic mail, or e-mail. In itself, e-mail was something of a revolution, offering the ability to send detailed letters at the speed of a phone call. As this system, known as ARPANet, grew, some enterprising college students (and one in high school) developed a way to use it to conduct online conferences. These started as science-oriented discussions, but they soon branched out into virtually every other field, as people realized the power of being able to "talk" to hundreds, or even thousands, of people around the country. In the 1970s, ARPA helped support the development of rules, or protocols, for transferring data between different types of computer networks. These "internet" (from "internetworking") protocols made it possible to develop the worldwide Net we have today. By the close of the 1970s, links developed between ARPANet and counterparts in other countries. The world was now tied together in a computer web. In the 1980s, this network of networks, which became known collectively as the Internet, expanded at a phenomenal rate. Hundreds, then thousands, of colleges, research companies and government agencies began to connect their computers to this worldwide Net. Some enterprising hobbyists and companies unwilling to pay the high costs of Internet access (or unable to meet stringent government regulations for access) learned how to link their own systems to the Internet, even if "only" for e-mail and conferences. Some of these systems began offering access to the public. Now anybody with a computer and modem -- and persistance -- could tap into the world. In the 1990s, the Net grows at exponential rates. Some estimates are that the volume of messages transferred through the Net grows 20 percent a month. In response, government and other users have tried in recent years to expand the Net itself. Once, the main Net "backbone" in the U.S. moved data at 1.5 million bits per second. That proved too slow for the ever increasing amounts of data being sent over it, and in recent years the maximum speed was increased to 45 million bits per second. Even before the Net was able to reach that speed, however, Net experts were already figuring out ways to pump data at speeds of up to 2 billion bits per second -- fast enough to send the entire Encyclopedia Britannica across the country in just one or two seconds. HOW IT WORKS The worldwide Net is actually a complex web of smaller regional networks. To understand it, picture a modern road network of trans- continental superhighways connecting large cities. From these large cities come smaller freeways and parkways to link together small towns, whose residents travel on slower, narrow residential ways. The Net superhighway is the high-speed Internet. Connected to this are computers that user a particular system of transferring data at high speeds. In the U.S., the major Internet "backbone" theoretically can move data at rates of 45 million bits per second (compare this to the average home modem, which has a top speed of roughly 2400 bits per second). This internetworking "protocol" lets network users connect to computers around the world. Connected to the backbone computers are smaller networks serving particular geographic regions, which generally move data at speeds around 1.5 million bits per second. Feeding off these in turn are even smaller networks or individual computers. Nobody really knows how many computers and networks actually make up this Net. Some estimates say there are now as many as 5,000 networks connecting 350,000 computers and more than 3 million people around the world. Whatever the actual numbers, however, it is clear they are only increasing. There is no one central computer or even group of computers running the Internet -- its resources are to be found among thousands of individual computers. This is both its greatest strength and its greatest weakness. The approach means it is virtually impossible for the entire Net to crash at once -- even if one computer shuts down, the rest of the network stays up. But thousands of connected computers can also make it difficult to navigate the Net and find what you want. It is only recently that Net users have begun to develop the sorts of navigational tools and "maps" that will let neophytes get around without getting lost. The vast number of computers and links between them ensure that the network as a whole will likely never crash and means that network users have ready access to vast amounts of information. But because resources are split among so many different sites, finding that information can prove to be a difficult task -- especially because each computer might have its own unique set of commands for bringing up that information. While the Internet was growing, parallel networks developed. Large commercial services such as CompuServe and GEnie began to offer network services to individuals. Phone companies developed their own electronic-mail services. Some universities started their own international network. Hobbyists began networks such as Fidonet for MS- DOS computers and UUCP for Unix machines. Today, almost all of these parallel networks are becoming connected. It is now possible to send electronic mail from CompuServe to MCIMail, from Internet to Fidonet, from Bitnet to CompuServe. In some cases, users of one network can now even participate in some of the public conferences of another. But the Net is more than just a technological marvel. It is human communication at its most fundamental level. The pace may be a little quicker when the messages race around the world in a few seconds, but it's not much different from a large and interesting party. You'll see things in cyberspace that will make you laugh; you'll see things that will anger you. You'll read silly little snippets and new ideas that make you think. You'll make new friends and meet people you wish would just go away. Major network providers continue to work on ways to make it eaiser for users of one network to communicate with those of another. Work is underway on a system for providing a universal "white pages" in which you could look up somebody's electronic-mail address, for example. This connectivity trend will likely speed up in coming years as users begin to demand seamless network access, much as telephone users can now dial almost anywhere in the world without worrying about how many phone companies actually have to connect their calls. And as it becomes easier to use, more and more people will join this worldwide community we call the Net. Being connected to the Net takes more than just reading conferences and logging messages to your computer; it takes asking and answering questions, exchanging opinions -- getting involved. If you chose to go forward, to use and contribute, you will become a citizen of Cyberspace. If you're reading thes words for the first time, this may seem like an amusing but unlikely notion -- that one could "inhaibit" a place withough physical space. But put a mark beside these words. Join the Net and actively participate for a year. Then re-read this passage. It will no longer seem so strange to be a "citizen of Cyberspace." It will seem like the most natural thing in the world. -------------------- The following people, whether they know it or not, helped put this together. My thanks, especially to Nancy! Rhonda Chapman, Jim Cocks, Tom Czarnik, Christopher Davis, David DeSimone, Jeanne deVoto, Phil Eschallier, Nico Garcia, Joe Granrose, Joe Ilacqua, Jonathan Kamens, Peter Kaminski, Thomas A. Kreeger, Leanne Phillips, Nancy Reynolds, Helen Trillian Rose, Barry Shein, Jennifer "Moira" Smith, Gerard van der Leun, Scott Yanoff. -------------------- FYI: Steven Levy's book, "Hackers: Heroes of the Computer Revolution," (Anchor Press/Doubleday, 1984). describes the early culture and ethos that ultimately resulted in the Internet and Usenet. John Quarterman's "The Matrix: Computer Networks and Conferencing Systems Worldwide" (Digital Press, 1990) is an exhaustive look at computer networks and how they connect with each other. "FYI on Where to Start - A Bibliography of Internetworking Information," by Tracy LaQuey, Joyce K. Reynolds, Karen Roubicek, Mary Stahl and Aileen Yuan (August, 1990), is an excellent list of articles, books, newsletters and other sources of information about the Internet. It's available via ftp from nic.ddn.mil in the rfc directory as rfc1175.txt (see the FTP chapter for information on getting documents through FTP). い Chapter 1: SETTING UP Connecting to the Net depends on where you are. If you're a college student or work at a company with its own Net connections, chances are you can gain access simply by asking your organization's computing center or data-processing department -- they will then give you instructions on how to connect your already networked computer to the Internet. Otherwise, you'll need four things: a computer, telecommunications software, a modem and a phone line to connect to the modem. The phone line can be your existing voice line -- just remember that if you have any extensions, you (and everybody else in the house or office) won't be able to use them for voice calls while connected to the Net. A modem is a sort of translator between computers and the phone system. It's needed because computers and the phone system process and transmit data, or information, in two different, and incompatible ways. Computers "talk" digitally; that is, they store and process information as a series of discrete numbers. The phone network relies on analog signals, which on an oscilloscope would look like a series of waves. When your computer is ready to transmit data to another computer over a phone line, your modem converts the computer numbers into these waves (which sound like a lot of screeching) -- it "modulates" them. In turn, when information waves come into your modem, it converts them into numbers your computer can process, by "demodulating" them. Increasingly, computers come with modems already installed. If yours didn't, you'll have to decide what speed modem to get. Modem speeds are judged in "baud rate" or bits per second. One baud means the modem can transfer roughly one bit per second; the greater the baud rate, the more quickly a modem can send and receive information. A letter or character is made up of eight bits. You can now buy a 2400-baud modem for well under $100 -- and most now come with the ability to handle fax messages as well. For $300 and up, you can buy a modem that can transfer data at 9600 baud (and often even faster, when using special compression techniques). If you think you might be using the Net to transfer large numbers of files, a faster modem is always worth the price. It will dramatically reduce the amount of time your modem or computer is tied up transferring files and, if you are paying for Net access by the hour, save you quite a bit in online charges. Like the computer to which it attaches, a modem is useless without software to tell it how to work. Most modems today come with easy-to-install software. Try the program out. If you find it difficult to use or understand, consider a trip to the local software store to find a better program. You can spend several hundred dollars on a communications program, but unless you have very specialized needs, this will be a waste of money, as there are a host of excellent programs available for around $100 or sometimes even less. Among the basic features you want to look for are a choice of different "protocols" (more on them in a bit) for transferring files to and from the Net and the ability to write "script" or "command" files that let you automate such steps as logging into a host system. When you buy a modem and the software, ask the dealer how to install and use them. Try out the software if you can. If the dealer can't help you, find another dealer. You'll not only save yourself a lot of frustration, you'll also have practiced the second Net Commandment: "Ask. People Know." To fully take advantage of the Net, you must spend a few minutes going over the manuals or documentation that comes with your software. There are a few things you should pay special attention to: uploading and downloading; screen capturing (sometimes called "screen dumping"); logging; how to change protocols; and terminal emulation. It is also essential to know how to convert a file created with your word processing program into "ASCII" or "text" format, which will let you share your thoughts with others across the Net. Uploading is the process of sending a file from your computer to a system on the Net. Downloading is retrieving a file from somewhere on the Net to your computer. In general, things in cyberspace go "up" to the Net and "down" to you. Chances are your software will come with a choice of several "protocols" to use for these transfers. These protocols are systems designed to ensure that line noise or static does not cause errors that could ruin whatever information you are trying to transfer. Essentially, when using a protocol, you are transferring a file in a series of pieces. After each piece is sent or received, your computer and the Net system compare it. If the two pieces don't match exactly, they transfer it again, until they agree that the information they both have is identical. If, after several tries, the information just doesn't make it across, you'll either get an error message or your screen will freeze. In that case, try it again. If, after five tries, you are still stymied, something is wrong with a) the file; b) the telephone line; c) the system you're connected to; or d)you own computer. From time to time, you will likely see messages on the Net that you want to save for later viewing -- a recipe, a particularly witty remark, something you want to write your Congressman about, whatever. This is where screen capturing and logging come in. When you tell your communications software to capture a screen, it opens a file in your computer (usually in the same directory or folder used by the software) and "dumps" an image of whatever happens to be on your screen at the time. Logging works a bit differently. When you issue a logging command, you tell the software to open a file (again, usually in the same directory or folder as used by the software) and then give it a name. Then, until you turn off the logging command, everything that scrolls on your screen is copied into that file, sort of like recording on video tape. This is useful for capturing long documents that scroll for several pages -- using screen capture, you would have to repeat the same command for each new screen. Terminal emulation is a way for your computer to mimic, or emulate, the way other computers put information on the screen and accept commands from a keyboard. In general, most systems on the Net use a system called VT100. Fortunately, almost all communications programs now on the market support this system as well -- make sure yours does. You'll also have to know about protocols. There are several different ways for computers to transmit characters. Fortunately, there are only two protocols that you're likely to run across: 8-1-N (which stands for "8 bits, 1 stop bit, no parity" -- yikes!) and 7-1-E (7 bits, 1 stop bit, even parity). In general, Unix-based systems use 7-1-E, while MS-DOS-based systems use 8-1-N. What if you don't know what kind of system you're connecting to? Try one of the settings. If you get what looks like gobbledegook when you connect, you may need the other setting. If so, you can either change the setting while connected, and then hit enter, or hang up and try again with the other setting. It's also possible your modem and the modem at the other end can't agree on the right baud rate. If changing the protocols doesn't work, try using another baud rate (but no faster than the one listed for your modem). Again, remember, you can't break anything.! If something looks wrong, it probably is wrong. Change your settings and try again. Nothing is learned without trial, error and effort. Those are the basics. Now onto the Net! JACKING IN Once, only people who studied or worked at an institution directly tied to the Net could connect to the world. Today, though, an ever-growing number of "public-access" systems provide access for everybody. These systems can now be found in several states, and there are a couple of sites that can provide access across the country. There are two basic kinds of these host systems. The more common one is known as a UUCP site (UUCP being a common way to transfer information among computers using the Unix operating system) and offers acc ess to international electronic mail and conferences. However, recent years have seen the growth of more powerful sites that let you tap into the full power of the Net. These Internet sites not only give you access to electronic mail and conferences but to such services as databases, libraries and huge file and program collections around the world. They are also fast -- as soon as you finish writing a message, it gets zapped out to its destination. Some sites are run by for-profit companies; others by non-profit organizations. Some of these public-access, or host, systems, are free of charge. Others charge a monthly or yearly fee for unlimited access. And a few charge by the hour. But cost should be only one consideration in chosing a host system. Most systems let you look around before you sign up. What is the range of their services? How easy is it to use? What kind of support or help can you get from the system administrators? The last two questions are particularly important because some systems provide no user interface at all; when you connect, you are dumped right into the Unix operating system. If you're already familiar with Unix, or you want to learn how to use it, these systems offer phenomenal power -- in addition to Net access, most also let you tap into the power of Unix to do everything from compiling your own programs to playing online games. But if you don't want to have to learn Unix, there are other public-access systems that work through menus (just like the ones in restaurants; you are shown a list of choices and then you make your selection of what you want), or which provide a "user interface" that is easier to figure out than the ever cryptic Unix. If you don't want or need access to the full range of Internet services, a UUCP site makes good financial sense. They tend to charge less than commercial Internet providers, although their messages may not go out as quickly. Some systems also have their own unique local services, which can range from extensive conferences to large file libraries. Fortunately, almost all public-access systems let you look around for awhile before you have to decide whether to sign up. Systems that charge for access will usually let you sign up online with a credit card. Some also let you set up a billing system. In Appendix X, you'll find a list of public-access Internet sites. DIALING IN When you have your communications program dial one of these host systems, one of two things will happen when you connect. You'll either see a lot of gibberish on your screen, or you'll be asked to log in. If you see gibberish, chances are you have to change your software's parameters (to 7-1-E or 8-1-N as the case may be). Hang up, make the change and then dial in again. When you've connected, chances are you'll see something like this: Welcome to THE WORLD Public Access UNIX for the '90s Login as 'new' if you do not have an account login: That last line is a prompt asking you to do something. Since this is your first call, type new and hit enter. Often, when you're asked to type something by a host system, you'll be told what to type in quotation marks (for example, the 'new' above). Don't include the quotation marks. Repeat: Don't include the quotation marks. What you see next depends on the system, but will generally consist of information about its costs and services (you might want to turn on your communication software's logging function, to save this information). You'll likely be asked if you want to establish an account now or just look around the system. You'll also likely be asked for your "user name." This is not your full name, but a one-word name you want to use while online. It can be any combination of letters or numbers, all in lower case. Many people use their first initial and last name (for example, "jdoe"); their first name and the first letter of their last name (for example, "johnd"); or their initials ("jxd"). Others use a nickname. You might want to think about this for a second, because this user name will become part of your electronic-mail address (see chapter 3 for more on that). The one exception are the various Free-Net systems, all of which assign you a user name consisting of an arbitrary sequence of letters and numbers. You are now on the Net. Look around the system. See if there are any help files for you to read. If it's a menu-based host system, chose different options just to see what happens. Remember: you can't break anything. The more you play, the more comfortable you'll be. ------------------------ PUBLIC-ACCESS INTERNET SITES What follows is a list of public-access Internet sites, which are computer systems that offer access to the Net. All offer international e-mail and Usenet (international conferences). In addition, they offer: FTP: File-transfer protocol -- access to scores of file libraries (everything from computer software to historical documents to song lyrics). You'll be able to transfer these files from the Net to your own computer. Telnet: Access to databases, computerized library card catalogs, weather reports and other information services, as well as live, online games that let you compete with players from around the world. Additional services that may be offered include: WAIS: Wide-area Information Server; a program that can search dozens of databases in one search. Gopher: A program that gives you easy access to dozens of other online databases and services by making selections on a menu. You'll also be able to use these to copy text files and some programs to your mailbox. IRC: Internet Relay Chat, a CB simulator that lets you have live keyboard chats with people around the world. Clarinet: News, sports, feature stories and columns from Universal Press International; Newsbytes computer news. However, even on systems that do not provide these services directly, you will be able to use a number of them through telnet (see the TELNET chapter for more information on telnet). Systems marked "Unix" dump you right into Unix (a.k.a. "DOS with a college degree"). In most cases, this means you can also use the host system's various Unix functions. The other systems use menus, which are generally much easier for beginners to navigate -- they are just like menus in restaurants, in which you decide what you want from a list of options. Any unique features of a given system are noted. Some of these systems require you to use paramaters of 7-1-E, so if you get gibberish when you connect, try that. Most let you look around for awhile before you have to sign up. Several of these sites are available nationwide through national data networks such as the CompuServe Packet Network and PC-Pursuit. Please note that all listed charges are subject to change. CALIFORNIA Berkeley. Holonet. For free trial, modem number is (510) 704-1058. Boardwatch online news, USA Today. For information or local numbers, call number below. Charges: $60 a year for local access, $2 an hour during offpeak hours. Voice help: (510) 704-0160. Cupertino. Portal. Both Unix and menus. (408) 725-0561, 725-1724 or (408) 973-8091. Charges: $19.95 set-up fee, $19.95 a month. Voice help: (408) 973-9111. Encinitas. Cyber Station, (619) 634-1376. Unix. Log on as: guest. Charges: $20 a month for one hour a day; $10 setup fee. Irvine. Dial N' CERF. See under San Diego. Los Angeles. Dial N' CERF. See under San Diego. Oakland. Dial N' CERF. See under San Diego. San Diego. Dial N' CERF USA, run by the California Education and Research Federation. Provides local dial-up numbers in San Diego, Los Angeles, Oakland and Irvine. For more information, call voice (800) 876-CERF or (619) 534-5087. Charges: $20 a month plus $10 an hour, with a one-time installation fee of $50. San Jose. Netcom, (510) 865-9004 or 426-6860; (408) 241-9760; (415) 424-0131, up to 9600 baud. Unix. Maintains archives of Usenet postings. Log on as: guest. New users get a written guide to using Netcom and the Net in general. However, access to Net services beyond Usenet requires signature on a written "Network Agreement Form." Charges: $15 start-up fee and then $17.50 a month for unlimited use if you agree to automatic billing of your credit-card account (otherwise $19.50 a month for a monthly invoice). Voice help: (408) 554-UNIX. San Jose. A2i, (408) 293-9010. Unix. Log on as: guest. Charges: $20 a month; $45 for three months; $72 for six months. Sausalito. The Whole Earth 'Lectronic Link (WELL), (415) 332- 6106, up to 2400 baud. Uses moderately difficult Picospan software, which is sort of a cross between Unix and a menu system. New users get a written manual. More than 200 WELL-only conferences. Log on as: newuser. Charges: $15 a month plus $2 an hour. Access through the nationwide CompuServe Packet Network available for another $4.50 an hour. Voice help: (415) 332-4335. Recorded message about the system's current status: (800) 326-8354 (continental U.S. only). COLORADO Colorado Springs. CNS, (719) 570-1700. Local calendar listings and ski and stock reports. USA Today. Users can chose between menus or Unix. Log on as: new. Charges: $1 an hour (minimum fee of $10 a month); one-time $35 set-up fee. Voice help: (719) 579-9120. Golden. Colorado SuperNet. Unix. E-mail to fax service. Available only to Colorado residents. Local dial-in numbers currently available in Ft. Collins, Denver/Boulder and Colorado Springs. For dial-in numbers, call the number below. Charges: $2 an hour ($1 an hour between midnight and 6 a.m.); one-time $20 sign-up fee. Voice help: 303-273-3471. ILLINOIS Peoria. Peoria Free-Net, (309) 674-1100. Similar to Cleveland Free-Net (see Ohio, below). Users can "link" to the larger Cleveland system for access to Usenet and other services. There are also Peoria Free-Net public-access terminals in numerous area libraries, other government buildings and senior-citizen centers. Contact the number below for specific locations. Full access (including access to e-mail) requires completion of a written application. Charges: None. Voice help: (309) 677-2544. MARYLAND Baltimore. Express Access, (410) 220-0462 or (301) 220-0462. Unix. Log on as: new. Charges: $15 a month or $150 a year for e-mail and Usenet; $25 a month or $250 a year for complete Internet services (FTP, telnet, IRC, etc.). This allows unlimitated use between 3 a.m. and 3 p.m. and one hour between 3 p.m and 3 a.m. Access to Usenet, e-mail and Unix shell only is $15 a month/$150 a year. Voice help: (301) 220-2020. MASSACHUSETTS Brookline. The World, (617) 739-9753. Unix, but with a large number of understandable online help files. Huge collection of MS-DOS files, "Online Book Initiative" collection of electronic books, poetry and other text files. Charges: $5 a month plus $2 an hour or $20 for 20 hours a month. Available nationwide through the Compuserve Packet Network for another $5.60 an hour. Voice help: (617) 739-0202. MICHIGAN Ann Arbor. MSEN. Contact number below for dial-in number. Unix. Charges: $5 a month and $2 an hour, or $20 a month for 20 hours. Voice help: (313) 741-1120. Ann Arbor. Michnet. Unix. Has local dial-in numbers in several Michigan numbers. For local numbers, call voice number below. Charges: $35 a month plus one-time $40 sign-up fee. Additional network fees for access through non-Michnet numbers. Voice help: (313) 764-9430. NEW YORK New York. Panix, (212) 787-3100. Unix or menus. Log on as: newuser. Charges: $10 a month or $100 a year; one-time $40 fee. Voice help: (212) 877-4854. New York. MindVox, (212) 988-5030. Log on as: guest. Local conferences. Charges: $15 a month; $10 set-up fee for non-credit card accounts. Voice help: (212) 988-5987. NORTH CAROLINA Triangle Research Park. Rock Concert Net. Call number below for modem number. Unix. Charges: $30 a month; one-time $50 sign-up fee. Voice help: (919) 248-1999. OHIO Cleveland. Cleveland Free-Net, (216) 368-3888. IRC. USA Today, Ohio and US Supreme Court decisions, historical documents, many local conferences. Full access (including access to e-mail) requires completion of a written application. Charges: None. Voice help: (216) 368-8737. Cincinnati. Tri-State Free-Net, (513) 579-1990. Similar to Cleveland Free-Net. Full access (including access to e-mail) requires completion of a written application. Charges: None. Lorain. Lorain County Free-Net, (216) 277-2359 or 366-9753. Similar to Cleveland Free-Net. Users can "link" to the larger Cleveland system for additional services. Full access (including access to e-mail) requires completion of a written application. Charges: None. Voice help: (216) 366-4200. Medina. Medina Free-Net, (216) 723-6732, 225-6732 or 335-6732. Users can "link" to the larger Cleveland Free-Net for additional services. Full access (including access to e-mail) requires completion of a written application. Charges: None. Youngstown. Youngstown Free-Net, (216) 742-3072. Users can "link" to the Cleveland system for services not found locally. Full access (including access to e-mail) requires completion of a written application. Charges: None. OREGON Beaverton. Techbook, (503) 220-0636. Charges: $90 a year. PENNSYLVANIA Pittsburgh. Telerama, (412) 481-5302. Unix. Charges: $6 for 10 hours a month, 60 cents for each additional hour. RHODE ISLAND East Greenwich. IDS World Network, (401) 884-9002. In addition to Usenet, has conferences from the Fidonet and RIME networks. Supports QMAIL offline reader, which lets you read and respond to messages while not online. Charges: $10 a month; $50 for six months; $100 for a year. WASHINGTON, DC See listing under Baltimore, MD for Express Access. WASHINGTON STATE Seattle. Halcyon, (206) 382-6245. Users can choose between menus and Unix. Log on as: bbs. Charges: $10 a month for Usenet and e-mail; $15 a month or $150 a year for these and other Internet services (FTP, IRC, telnet, etc.). Voice help: (206) 426-9298 -------------------- If you don't live in a city with a public-access site, you'll still be able to connect to the Net. Several of these services offer access through national data networks such as the CompuServe Packet Network and PC-Pursuit, which have dozens, even hundreds of local dial-in numbers across the country. These include Holonet in Berkeley, Calf., Portal in Cupertino, Calf., the WELL in Sausalito, Calf., Dial 'N CERF in San Diego, Calf., the World in Brookline, Mass., and Michnet in Ann Arbor, Mich. Dial 'N CERF offers access through an 800 number. Expect to pay from $2 to $12 an hour to use these networks, above each provider's basic charges. The exact amount depends on the network, time of day and type of modem you use. For more information, contact the above services. Two other providers deliver Net access to users across the country: Delphi, based in Cambridge, Mass., is a consumer-oriented network much like CompuServe or America On-Line -- only it now offers subscribers full access to Internet services. Charges: $10 a month for four hours of off-peak (non-working hours) access a month and $4 an hour for each additional hour or $20 for 20 hours of access a month and $1.80 an hour for each additional hour. For more information, call (800) 695-4005. PSI, based in Reston, Va., provides nationwide access to Internet services through scores of local dial-in numbers to owners of IBM and compatible computers. PSILink. which includes access to e-mail, Usenet and ftp, costs $29 a month, plus a one-time $19 registration fee. Special software is required, but is available free from PSI. PSI's Global Dialup Service provides access to telnet for $39 a month plus a one-time $39 set-up fee. For more information, call (800) 82PSI82 or (703) 620-6651. -------------------- THINGS THAT CAN GO WRONG * Your computer connects with a public-access site and get gibberish on your screen. If you are using parameters of 8-1-N, try 7- 1-e (or vice-versa). If that doesn't work, try another modem speed. * You have your computer dial a public-access site, but nothing happens. Check the phone number you typed in. If correct, turn on your modem's speaker (on Hayes-compatible modems, you can usually do this by typing ATM1 in your communications software's "terminal mode." If the phone just rings and rings, the public-access site could be down for maintenance or do to a crash or some other problem. If you get a "connect" message, but nothing else, try hitting enter or escape a couple of times. * You try to log in, but after you type your password, nothing happens, or you get a "timed out" message followed by a disconnect. Re-dial the number and try it again. * Always remember, if you have a problem that just doesn't go away, ask! Ask your system administrator, ask a friend, but ask. Somebody will know what to do. E-MAIL Electronic mail, or e-mail, is your personal connection to the world of the Net. Every one of the millions of people around the world who use the Net have their own e-mail address. A growing number of "gateways" tie more and more people to the Net every day. When you logged onto the host system you are now using, it automatically generated an address for you, as well. The basic concepts behind e-mail parallel those of regular mail. You send mail to people at their particular addresses. In turn, they write to you at your e-mailbox address. You can subscribe to the electronic equivalent of magazines and newspapers. There is even electronic junk mail. E-mail has two distinct advantages over regular mail. The most obvious is speed. Instead of several days, your message can reach the other side of the world in hours or even minutes (depending on where you drop off your mail and the state of the connections between there and your recipient). The other advantage is that once you master the basics, you'll be able to use e-mail to access databases and file libraries. You'll see how to do this later, along with learning how to transfer program and data files through e-mail. E-mail also has advantages over the telephone. You send your message when it's convenient for you. Your recipient responds at his convenience. No more telephone tag. And while a phone call across the country or around the world can quickly result in huge phone bills, e-mail lets you exchange vast amounts of mail for only a few pennies -- even if the other person is in New Zealand. E-mail is your connection to help -- your Net lifeline. The Net can sometimes seem a frustrating place! No matter how hard you try, no matter where you look, you just might not be able to find the answer to whatever is causing you problems. But when you know how to use e-mail, help is often just a few keystrokes away: ask your system administrator or a friend for help in an e-mail message. The quickest way to start learning e-mail is to send yourself a message. Most public-access sites actually have several different types of mail systems, all of which let you both send and receive mail. We'll start with the simplest one, known, appropriately enough, as "mail," and then look at a couple of other interfaces. At your host system's command prompt, type this: mail username where username is the name you gave yourself when you first logged on. Hit enter. The computer might respond with subject: Type test or, actually, anything at all (but you'll have to hit enter before you get to the end of the screen). Hit enter. The cursor will drop down a line. You can now begin writing the actual message. Type a sentence, again, anything at all. And here's where you hit your first Unix frustration, one that will bug you repeatedly: you have to hit enter before you get to the very end of the line. Just like typewriters, many Unix programs have no word- wrapping. When done with your message, hit return. Now hit control-D (the control and the D keys at the same time). This is a Unix command that tells the computer you're done writing and that it should close your "envelope" and mail it off (you could also hit enter once and then, on a blank line, type a period at the beginning of the line and hit enter again). You've just sent your first e-mail message. And because you're sending mail to yourself, rather than to someone somewhere else on the Net, your message has already arrived, as we'll see in a moment. If you had wanted, you could have even written your message on your own computer and then uploaded it into this electronic "envelope." There are a couple of good reasons to do this with long or involved messages. One is that once you hit enter at the end of a line in "mail" you can't readily fix any mistakes on that line (unless you use some special commands to call up a Unix text processor. Also, if you are paying for access by the hour, uploading a prepared message can save you money. Remember to save the document in ASCII or text format. Uploading a document you've created in a word processor that uses special formatting commands (which these days means many programs) will cause strange effects. When you get that blank line after the subject line, upload the message using the ASCII protocol. Or you can copy and paste the text, if your software allows that. When done, hit control-D as above. Now you have mail waiting for you. Normally, when you log on, your public-access site will tell you whether you have new mail waiting. To open your mailbox and see your waiting mail, type mail and hit enter. When the host system sees "mail" without a name after it, it knows you want to look in your mailbox rather than send a message. Your screen, on a plain-vanilla Unix system will display: Mail version SMI 4.0 Mon Apr 24 18:34:15 PDT 1989 Type ? for help. "/usr/spool/mail/adamg": 1 message 1 new 1 unread >N 1 adamg Sun Mar 22 20:04 12/290 test Ignore the first line; it's just computerese of value only to the people who run your system. You can type a question mark and hit return, but unless you're familiar with Unix, most of what you'll see won't make much sense at this point. The second line tells you the directory on the host system where your mail messages are put. This is your "home directory." It's a good name to remember. Later, when you start transferring files across the Net, this is where they will usually wind up, or from where you'll send them. The second line also tells you how many messages are in your mailbox, how many have come in since the last time you looked and how many messages you haven't read yet. It's the third line that is of real interest -- it tells you who the message is from, when it arrived, how many lines and characters it takes up, and what the subject is. The "N" means it is a new message -- it arrived after the last time you looked in your mailbox. Hit enter. And there's your message -- only now it's a lot longer than what you wrote! Message 1: From adamg Mar 22 20:04:55 1992 Received: by eff.org id AA28949 (5.65c/IDA-1.4.4/pen-ident for adamg); Sun, 22 Mar 1992 20:04:55 -0400 (ident-sender: adamg@eff.org) Date: Sun, 26 Apr 1992 21:34:55 -0400 From: Adam Gaffin Message-Id: <199204270134.AA28949@eff.org> To: adamg Subject: test Status: R This is only a test! Whoa! What is all that stuff? It's your message with a postmark gone mad. Just as the postal service puts its marks on every piece of mail it handles, so do Net postal systems. Only it's called a "header" instead of a postmark. Each system that handles or routes your mail puts its stamp on it. Since many messages go through a number of systems on their way to you, you will often get messages with headers that seem to go on forever. Among other things, a header will tell you exactly when a message was sent and received (even the difference between your local time and GMT -- as at the end of line 4 above). If this had been a long message, it would just keep scrolling across and down your screen -- unless the people who run your public- access site have set it up to pause every 24 lines. One way to deal with a message that doesn't stop is to use your telecommunication software's logging or text-buffer function. Start it before you hit the number of the message you want to see. Your computer will ask you what you want to call the file you're about to create. After you name the file and hit enter, type the number of the message you want to see and hit enter. When the message finishes scrolling, turn off the text-buffer function, and the message is now saved in your computer. This way, you can read the message while not connected to the Net (which can save you money if you're paying by the hour) and write a reply offline. But in the meantime, now what? You can respond to the message, delete it or save it. To respond, type a lower-case "r" and hit enter. You'll get something like this: To: adamg Subject: Re: test Note that this time, you don't have to enter a username. The computer takes it from the message you're replying to and automatically addresses your message to its sender. The computer also automatically inserts a subject line, by adding "RE:" to the original subject. From here, it's just like writing a new message. But say you change your mind and decide not to reply after all. How do you get out of the message? Hit control-C once. You'll get this: (Interrupt -- one more to kill letter) If you hit control-C once more, the message will disappear and you'll get back to your mail's command line. Now, if you type a lower-case "d" and then hit enter, you'll delete the original message. Type a lower-case "q" to exit your mailbox. If you type a "q" without first hitting "d", your message is transferred to a file called mbox. This file is where all read, but un-deleted messages go. If you want to leave it in your mailbox for now, type a lower-case "x" and hit enter. This gets you out of mail without making any changes. The mbox file works a lot like your mailbox. To access it, type mail -f mbox at your host system's command line and hit enter. You'll get a menu identical to the one in your mailbox from which you can read these old messages, delete them or respond to them. It's probably a good idea to clear out your mailbox and mbox file from time to time, if only to keep them uncluttered. Are there any drawbacks to e-mail? There are a few. One is that people seem more willing to fly off the handle electronically than in person, or over the phone. Maybe it's because it's so easy to hit R and reply to a message without pausing and reflecting a moment. That's why we have smileys! There's no online equivalent yet of a return receipt: chances are your message got to where it's going, but there's no absolute way for you to know for sure unless you get a reply from the other person. Also, because computers are quite literal, you have to be very careful when addressing a message. Misplace a period or a single letter in the address, and your message could come back to you, undelivered. So now you're ready to send e-mail to other people on the Net. Of course, you need somebody's address to send them mail. How do you get it? Alas, the simplest answer is not what you'd call the most elegant: you call them up on the phone or write them a letter on paper and ask them. Residents of the electronic frontier are only beginning to develop the equivalent of phone books, and the ones that exist today are far from complete (still, later on, we'll show you how to use some of these directories). Eventually, you'll start corresponding with people, which means you'll want to know how to address mail to them. It's vital to know how to do this, because the smallest mistake -- using a comma when you should have used a period, for instance, can bounce the message back to you, undelivered. In this sense, Net addresses are like phone numbers: one wrong digit and you get the wrong person. Fortunately, most net addresses now adhere to a relatively easy-to-understand system. Earlier, you sent yourself a mail message using just your user- name. This was sort of like making a local phone call -- you didn't have to dial a 1 or an area code. This also works for mail to anybody else who has an account on the same system as you. Sending mail outside of your system, though, will require the use of the Net equivalent of area codes, called "domains." A basic Net address will look something like this: tomg@world.std.com Tomg is somebody's user ID, and he is at (hence the @ sign) a site or "domain" known as std.com. Large organizations often have more than one computer linked to the Internet; in this case, the name of the particular machine is world (you will quickly notice that, like boat owners, Internet computer owners always name their machines). Domains tell you the name of the organization that runs a given e-mail site and what kind of site it is or, if it's not in the U.S., what country it's located in. Large organizations may have more than one computer or gateway tied to the Internet, so you'll often see a two-part domain name; and sometimes even three- or four-part domain names. In general, American addresses end in an organizational suffix, such as ".edu," which means the site is at a college or university. Other American suffixes include: .com for businesses .org for non-profit organizations .gov and .mil for government and military agencies .net for companies or organizations that run large networks. Sites in the rest of the world tend to use a two-letter code that represents their country. Most make sense, such as .ca for Canadian sites, but there are a couple of seemingly odd ones. Swiss sites end in .ch, while South African ones end in .za. Some smaller U.S. sites are beginning to follow this international convention (such as unixland.natick.ma.us). You'll notice that the above addresses are all in lower-case. Unlike almost everything else having anything at all to do with Unix, Most Net mailing systems don't care about case, so you can capitalize names if you want, but you generally don't have to. Alas, there are a few exceptions -- some public-access sites do allow for capital letters in user names. When in doubt, ask the person you want to write to, or let her send you a message first (recall how a person's e-mail address is usually found on the top of her message). The domain name, the part of the address after the @ sign, never has to be capitalized. The reason has to do with the presence on the Net of a number of old IBM mainframes. These machines tend to produce output entirely in capital letters, so the original designers of the Net decided to create something more flexible than the Unix they were used to. It's all a fairly simple system that works very well, except, again, it's vital to get the address exactly right -- just as you have to dial a phone number exactly right. Send a message to tomg@unm.edu (which is the University of New Mexico) when you meant to send it to tomg@umn.edu (the University of Minnesota), and your letter will either bounce back to you undelivered, or go to the wrong person. If your message is bounced back to you as undeliverable, you'll get an ominous looking-message from MAILER-DAEMON (actually a rather benign Unix program that exists to handle mail), with an evil-looking header followed by the text of your message. Sometimes, you can tell what went wrong by looking at the first few lines of the bounced message. Besides an incorrect address, it's possible your host system does not have the other site in the "map" it maintains of other host systems. Or you could be trying to send mail to another network, such as Bitnet or CompuServe, that has special addressing requirements. Sometimes, figuring all this out can prove highly frustrating. But remember the prime Net commandment: Ask. Send a message to your system administrator. He or she might be able to help decipher the problem. There is one kind of address that may give your host system particular problems. There are two main ways that Unix systems exchange mail. One is known as UUCP and started out with a different addressing system than the rest of the Net. Most UUCP systems have since switched over to the standard Net addressing system, but a few traditional sites still cling to their original type, which tends to have lots of exclamation points in it, like this: uunet!somesite!othersite!mybuddy The problem for many host sites is that exclamation points (also known as "bangs") now mean something special to the operating system that runs the computer, so that addressing mail to such an site (or even responding to a message you received from one) could confuse the poor computer to no end and your message never gets sent out. If that happens, try putting "forward" backslashes in front of each exclamation point, so that you get an address that looks like this: uunet\!somesite\!othersite\!mybuddy Note that this means you may not be able to respond to such a message by typing a lower-case "r" -- you'll get an error message that says "event not found" and you'll have to create a brand-new message. If you want to get a taste of what's possible through e-mail, start an e-mail message to almanac@oes.orst.edu Leave the "subject:" line blank. As a message, write this: send quote Or, if you're feeling a little down, write this instead: send moral-support In either case, you will get back a message within a few seconds to a few hours (depending on the state of your host system's Internet connection). If you simply asked for a quote, you'll get back a fortune-cookie-like saying. If you asked for moral support, you'll also get back a fortune-cookie-like saying, only supposedly more uplifting. This particular "mail server" is run by the University of Oregon. Its main purpose is actually to provide a way to distribute agricultural information via e-mail. If you'd like to find out how to use the server's full range of services, send a message to the above address with this line in it: send help You'll quickly get back a lengthy document detailing just what's available and how to get it. The "mail" program is actually a very powerful one and a Netwide standard, at least on Unix computers. But it can be hard to figure out -- you can type a question mark to get a list of commands, but these may be of limited use unless you're already familiar with Unix. Fortunately, there are a couple of other mail programs that are easier to use. ELM Elm is a combination mailbox and letter-writing system that uses menus to help you navigate through mail. Most Unix-based host systems now have it online. To use it, type elm and hit enter. You'll get a menu of your waiting mail, along with a list of commands you can execute, that will look something like this: Mailbox is '/usr/spool/mail/adamg' with 38 messages [ELM 2.3 PL11] 1 Sep 1 Christopher Davis (13) here's another message. 2 Sep 1 Christopher Davis (91) This is a message from Eudora 3 Aug 31 Rita Marie Rouvali (161) First Internet Hunt !!! (fwd) 4 Aug 31 Peter Scott/Manage (69) New File University of Londo 5 Aug 30 Peter Scott/Manage (64) New File X.500 service at A 6 Aug 30 Peter Scott/Manage (39) New File DATAPAC Informatio 7 Aug 28 Peter Scott/Manage (67) Proposed Usenet group for HYTELNET n 8 Aug 28 Peter Scott/Manage (56) New File JANET Public Acces 9 Aug 26 Helen Trillian Ros (15) Tuesday 10 Aug 26 Peter Scott/Manage (151) Update Oxford University OU You can use any of the following commands by pressing the first character; d)elete or u)ndelete mail, m)ail a message, r)eply or f)orward mail, q)uit To read a message, press . j = move down, k = move up, ? = help Each line shows the date you received the message, who sent it, how many lines long the message is, and the message's subject. If you are using VT100 emulation, you can move up and down the menu with your up and down arrow keys. Otherwise, type the line number of the message you want to read or delete and hit enter. When you read a message, it pauses every 24 lines, instead of scrolling until it's done. Hit the space bar to read the next page. You can type a lower-case "r" to reply or a lower-case "q" or "i" to get back to the menu (the I stands for "index"). At the main menu, hitting a lower-case "m" followed by enter will let you start a message. To delete a message, type a lower-case "d". You can do this while reading the message. Or, if you are in the menu, move the cursor to the message's line and then hit D. When you're done with Elm, type a lower-case "q". The program will ask if you really want to delete the messages you marked. Then, it will ask you if you want to move any messages you've read but haven't marked for deletion to a "received" file. For now, hit your n key. Elm has a major disadvantage for the beginner. The default text editor it generally calls up when you hit your "r" or "m" key is often a program called emacs. Unixoids swear by emacs, but everybody else almost always finds it impossible. Unfortunately, you can't always get away from it (or vi, another text editor often found on Unix systems), so later on we'll talk about some basic commands that will keep you from going totally nuts. PINE Pine is based on elm but includes a number of improvements that make it an ideal mail system for beginners. Like elm, pine starts you with a menu. It also has an "address book" feature that is handy for people with long or complex e-mail addresses. Hitting A at the main menu puts you in the address book, where you can type in the person's first name (or nickname) followed by her address. Then, when you want to send that person a message, you only have to type in her first name or nickname, and pine automatically inserts her actual address. The address book also lets you set up a mailing list. This feature allows you to send the same message to a number of people at once. What really sets pine apart is its built-in text editor, which looks and feels a lot more like word-processing programs available for MS-DOS and Macintosh users. Not only does it have wordwrap (a revolutionary concept if ever there was one, it also has a spell-checker and a search command. Best of all, all of the commands you need are listed in a two-line mini-menu at the bottom of each screen. The commands look like this: ^W Where is The little caret is a synonym for the key marked "control" on your keyboard. To find where a particular word is in your document, you'd hit your control key and your W key at the same time, which would bring up a prompt asking you for the word to look for. Some of pine's commands are a tad peculiar (control-V for "page down" for example), which comes from being based on a variant of emacs (which is utterly peculiar). But again, all of the commands you need are listed on that two-line mini-menu, so it shouldn't take you more than a couple of seconds to find the right one. To use pine, type pine at the command line and hit enter. It's a relatively new program, so many systems do not yet have it online. But it's so easy to use, you should probably send e-mail to your system administrator urging him to get it! -------------------- SMILEYS When you're involved in an online discussion, you can't see the smiles or shrugs that the other person might make in a live conversation to show he's only kidding. But online, there's no body language. So what you might think is funny, somebody else might take as an insult. To try to keep such misunderstandings from erupting into bitter disputes, we have smileys. Tilt your head to the left and look at the following sideways. :-). Or simply :). This is your basic "smiley." Use it to indicate people should not take that comment you just made as seriously as they might otherwise. You make a smiley by typing a colon, a hyphen and a right parenthetical bracket. Some people prefer using the word "grin," usually in this form: Sometimes, though, you'll see it as *grin* or even just for short. Some other smileys include: ;-) Wink; :-( Frown; :-O Surprise; 8-) Wearing glasses; =|:-)= Abe Lincoln. OK, so maybe the last two are a little bogus :-). -------------------- SEVEN UNIX COMMANDS YOU CAN'T LIVE WITHOUT: If you connect to the Net through a Unix system, eventually you'll have to come to terms with Unix. For better or worse, most Unix systems do NOT shield you from their inner workings -- if you want to copy a Usenet posting to a file, for example, you'll have to use some Unix commands if you ever want to do anything with that file. Like MS-DOS, Unix is an operating system - it tells the computer how to do things. Now while Unix may have a reputation as being even more complex than MS-DOS, in most cases, a few basic, and simple, commands should be all you'll ever need. If your own computer uses MS-DOS or PC-DOS, the basic concepts will seem very familiar -- but watch out for the cd command, which works differently enough from the similarly named DOS command that it will drive you crazy. Also, unlike MS-DOS, Unix is case sensitive -- if you type commands or directory names in the wrong case, you'll get an error message. If you're used to working on a Mac, you'll have to remember that Unix stores files in "directories" rather than "folders." Unix directories are organized like branches on a tree. At the bottom is the "root" directory, with sub-directories branching off that (and sub-directories in turn can have sub-directories). The Mac equivalent of a Unix sub-directory is a folder within another folder. cat Equivalent to the MS-DOS "type" command. To pause a file every screen, type cat file |more where "file" is the name of the file you want to see. Hitting control-C will stop the display. You can also use cat for writing or uploading text files to your name or home directory (similar to the MS-DOS "copy con" command). If you type cat>test you start a file called "test." You can either write something simple (no editing once you've finished a line and you have to hit return at the end of each line) or upload something into that file using your commuications software's ASCII protocol). To close the file, hit control-D. cd The "change directory" command. To change from your present directory to another, type cd directory and hit enter. Unlike MS-DOS, which uses a \ to denote sub- directories (for example: \procomm\text), Unix uses a / (for example: /procomm/text). So to change from your present directory to the procomm/text sub-directory, you would type cd /procomm/text and then hit enter. As in MS-DOS, you do not need the first backslash if the subdirectory comes off the directory you're already in. To move back up a directory tree, you would type cd .. followed by enter. Note the space between the cd and the two periods -- this is where MS-DOS users will really go nuts. cp Copies a file. The syntax is cp file1 file2 which would copy file1 to file2 (or overwrite file2 with file1). ls This command, when followed by enter, tells you what's in the directory, similar to the DOS dir command, except in alphabetical order. ls | more will stop the listing every 24 lines -- handy if there are a lot of things in the directory. The basic ls command does not list "hidden" files, such as the .login file that controls how your system interacts with Unix. To see these files, type ls -a or ls -a | more ls -l will tell you the size of each file in bytes and tell you when each was created or modified. mv Similar to cp. In fact, mv file1 file2 does the same thing as cp file1 file2. But mv can also be used to move files between directories. mv file1 News would move file1 to your News directory. rm Deletes a file. Type rm filename and hit enter (but beware: when you hit enter, it's gone for good). WILDCARDS: When searching for, copying or deleting files, you can use "wildcards" if you are not sure of the file's exact name. ls man* would find the following files: manual, manual.txt, man-o-man. Use a question mark when you're sure about all but one or two characters. For example, ls man? would find a file called mane, but not one called manual. -------------------- WHEN THINGS GO WRONG * You send a message but get back an ominous looking message from MAILER-DAEMON containing up to several dozen lines of computerese followed by your message. Somewhere in those lines you can often find a clue to what went wrong. You might have made a mistake in spelling the e-mail address. The site to which you're sending mail might have been down for maintenance or a problem. You may have used the wrong "translation" for mail to a non-Internet network. * You call up your host system's text editor to write a message or reply to one and can't seem to get out. If it's emacs, try control-X, control-C. If worse comes to worse, you can hang up. * In Elm, you accidentally hit the D key for a message you want to save. Type the number of the message, hit enter and then U, which will "un-delete" the message. This works only before you exit Elm; once you quit, the message is gone. * You try to upload an ASCII message you've written on your own computer into a message you're preparing in Elm or Pine and you get a lot of left brackets, capital Ms, Ks and Ls and some funny-looking characters. Believe it or not, your message will actually wind up looking fine; all that garbage is temporary and reflects the problems some Unix text processors have with ASCII uploads. But it will take much longer for your upload to finish. One way to deal with this is to call up the simple mail program, which will not produce any weird characters when you upload a text file into a message. Another way (which is better if your prepared message is a response to somebody's mail), is to create a text file on your host system with cat, for example, cat>file and then upload your text into that. Then, in Elm or Pine, you can insert the message with a simple command (control-r in Pine, for example); only this time you won't see all that extraneous stuff. USENET Imagine a conversation carried out over a period of hours and days, as if people were leaving messages and responses on a bulletin board. Or imagine the electronic equivalent of a radio talk show where everybody can put their two cents in and no one is ever on hold. Unlike e-mail, which is "one-to-one," Usenet is "many-to-many." Usenet is the international meeting place, where people gather to meet their friends, discuss the day's events, keep up with computer trends or talk about whatever's on their mind. Jumping into a Usenet discussion can be a liberating experience. Nobody knows what you look or sound like, how old you are, what your background is. You're judged solely on your words, your ability to make a point. To many people, Usenet IS the Net. In fact, it is often confused with Internet. But it is a totally separate system. All Internet sites CAN carry Usenet, but so do many non-Internet sites, from sophisticated Unix machines to old XTs and Apple IIs. Technically, Usenet messages are shipped around the world, from host system to host system, using one of several specific Net protocols. Your host system stores all of its Usenet messages in one place, which everybody with an account on the system can access. That way, no matter how many people actually read a given message, each host system has to store only one copy of it. Many host systems "talk" with several others regularly in case one or another of their links goes down for some reason. When two host systems connect, they basically compare notes on which Usenet messages they already have. Any that one is missing the other then transmits, and vice-versa. Because they are computers, they don't mind running through thousands, even millions, of these comparisons every day. Yes, millions. For Usenet is huge. Every day, Usenet users pump upwards of 25 million characters a day into the system -- roughly the equivalent of volumes A-E of the Encyclopedia Britannica. Obviously, nobody could possibly keep up with this immense flow of messages. Let's look at how to find messages of interest to you. The basic building block of Usenet is the newsgroup, which is a collection of messages with a related theme (on other networks, these would be called conferences, forums, bboards or special-interest groups). There are now more than 3,000 of these newsgroups. With so many newsgroups, it can be hard finding ones of interest to you. We'll start off by showing you how to get into some of the more interesting or useful newsgroups so you can get a feel for how it all works. Some public-access systems try to make it easier by dividing Usenet into several broad categories. Choose one of those and you're given a list of newsgroups in that category. Then select the newsgroup you're interested and start reading. Other systems let you compile your own "reading list" so that you only see messages in conferences you want. In both cases, conferences are arranged in a particular hierarchy devised in the early 1980s. Newsgroup names start with one of of a series of broad topic names. For example, newsgroups beginning with "comp." are about particular computer-related topics. These broad topics are followed by a series of more focused topics (so that "comp.unix" groups are limited to discussion about Unix). The main hierarchies are: bionet Research biology bit.listserv Conferences originating as Bitnet mailing lists biz Business comp Computers and related subjects misc Discussions that don't fit anywhere else news News about Usenet itself rec Hobbies, games and recreation sci Science other than research biology soc "Social" groups, often ethnically related talk Politics and related topics alt Controversial or unusual topics; not carried by all sites In addition, many host systems carry newsgroups for a particular city, state or region. For example, ne.housing is a newsgroup where New Englanders look for apartments. A growing number also carry K12 newsgroups, which are aimed at elementary and secondary teachers and students. And a number of sites carry clari newsgroups, which is actually a commercial service consisting of wire-service stories and a unique online computer news service (more on this in chapter x). How do you dive right in? On the Free-Net and some other systems, it's all done through menus -- you just keep choosing from a list of choices until you get to the newsgroup you want and then hit the "read" command. On Unix systems, however, you will have to use a "newsreader" program. Two of the more common ones are known as rn (for "read news") and nn (for "no news" -- because it's supposed to be simpler to use). For beginners, nn may be the better choice because it works with rudimentary menus -- you get a list of articles in a given newsgroup and then you choose which ones you want to see. To try it out, connect to your host system and, at the command line, type nn news.announce.newusers and hit enter. After a few seconds, you should see something like this: Newsgroup: news.announce.newusers Articles: 22 of 22/1 NEW a Gene Spafford 776 Answers to Frequently Asked Questions b Gene Spafford 362 A Primer on How to Work With the Usenet Community c Gene Spafford 387 Emily Postnews Answers Your Questions on Netiquette d Gene Spafford 101 Hints on writing style for Usenet e Gene Spafford 74 Introduction to news.announce f Gene Spafford 367 USENET Software: History and Sources g Gene Spafford 353 What is Usenet? h taylor 241 A Guide to Social Newsgroups and Mailing Lists i Gene Spafford 585 Alternative Newsgroup Hierarchies, Part I j Gene Spafford 455 >Alternative Newsgroup Hierarchies, Part II k David C Lawrenc 151 How to Create a New Newsgroup l Gene Spafford 106 How to Get Information about Networks m Gene Spafford 888 List of Active Newsgroups n Gene Spafford 504 List of Moderators o Gene Spafford 1051 Publicly Accessible Mailing Lists, Part I p Gene Spafford 1123 Publicly Accessible Mailing Lists, Part II q Gene Spafford 1193 >Publicly Accessible Mailing Lists, Part III r Jonathan Kamens 644 How to become a USENET site s Jonathan Kamen 1344 List of Periodic Informational Postings, Part I -- 15:52 -- SELECT -- help:? -----Top 85%----- Explanatory postings for new users. (Moderated) Obviously, this is a good newsgroup to begin your exploration of Usenet! Here's what all this means: The first letter on each line is the letter you type to read that particular "article" (it makes sense that a "newsgroup" would have "articles"). Next comes the name of the person who wrote that article, followed by its length, in lines, and what the article is about. At the bottom, you see the local time at your access site, what you're doing right now (i.e., SELECTing articles), which key to hit for some help (the ? key) and how many of the articles in the newsgroup you can see on this screen. The "(moderated)" means the newsgroup has a "moderator" who is the only one who can directly post messages to it. This is generally limited to groups such as this, which contain articles of basic information or for digests, which are basically online magazines (more on them in a bit). Say you're particularly interested in what "Emily Postnews" has to say about proper etiquette on Usenet. Hit your c key (lower case!), and the line will light up. If you want to read something else, hit the key that corresponds to it. And if you want to see what's on the next page of articles, hit return or your space bar. But you're impatient to get going, and you want to read that article now. The command for that in nn is a capital Z. Hit it and you'll see something like this: Gene Spafford: Emily Postnews Answers Your Questions on NetiquetteSep 92 04:17 Original-author: brad@looking.on.ca (Brad Templeton) Archive-name: emily-postnews/part1 Last-change: 30 Nov 91 by brad@looking.on.ca (Brad Templeton) **NOTE: this is intended to be satirical. If you do not recognize it as such, consult a doctor or professional comedian. The recommendations in this article should recognized for what they are -- admonitions about what NOT to do. "Dear Emily Postnews" Emily Postnews, foremost authority on proper net behaviour, gives her advice on how to act on the net. ============================================================================ Dear Miss Postnews: How long should my signature be? -- verbose@noisy A: Dear Verbose: Please try and make your signature as long as you -- 09:57 --.announce.newusers-- LAST --help:?--Top 4%-- The first few lines are the message's header, similar to the header you get in e-mail messages. Then comes the beginning of the message. The last line tells you the time again, the newsgroup name (or part of it, anyway), the position in your message stack that this message occupies, how to get help, and how much of the message is on screen. If you want to keep reading this message, just hit your space bar (not your enter key!) for the next screen and so on until done. When done, you'll be returned to the newsgroup menu. For now hit Q (upper case this time), which quits you out of nn and returns you to your host system's command line. To get a look at another interesting newsgroup, type nn comp.risks and hit enter. This newsgroup is another moderated group, this time a digest of all the funny and frightening ways computers and the people who run and use them can go wrong. Again, you read articles by selecting their letters. If you're in the middle of an article and decide you want to go onto the next one, hit your n key. Now it's time to look for some newsgroups that might be of particular interest to you. Unix host systems that have nn use a program called nngrep (ever get the feeling Unix was not entirely written in English?) that lets you scan newsgroups. Exit nn and at your host system's command line, type nngrep word where word is the subject you're interested in. If you use a Macintosh computer, you might try nngrep mac You'll get something that looks like this: alt.music.machines.of.loving.grace alt.religion.emacs comp.binaries.mac comp.emacs comp.lang.forth.mac comp.os.mach comp.sources.mac comp.sys.mac.announce comp.sys.mac.apps comp.sys.mac.comm comp.sys.mac.databases comp.sys.mac.digest comp.sys.mac.games comp.sys.mac.hardware comp.sys.mac.hypercard comp.sys.mac.misc comp.sys.mac.programmer comp.sys.mac.system comp.sys.mac.wanted gnu.emacs.announce gnu.emacs.bug gnu.emacs.gnews gnu.emacs.gnus gnu.emacs.help gnu.emacs.lisp.manual gnu.emacs.sources gnu.emacs.vm.bug gnu.emacs.vm.info gnu.emacs.vms Note that some of these obviously have something to do with Macintoshes while some obviously do not; nngrep is not a perfect system. If you want to get a list of ALL the newsgroups available on your host system, type nngrep -a |more or nngrep -a |pg and hit enter (which one to use depends on the Unix used on your host system; if one doesn't do anything, try the other). You don't absolutely need the |more or |pg, but if you don't include it, the list will keep scrolling, rather than pausing every 24 lines. If you are in nn, hitting a capital Y will bring up a similar list. Typing "nn newsgroup" for every newsgroup can get awfully tiring after awhile. When you use nn, your host system looks in a file called .newsrc. This is basically a list of every newsgroup on the host system along with notations on which groups and articles you have read (all maintained by the computer). You can also use this file to create a "reading list" that brings up each newsgroup to which you want to "subscribe." To try it out, type nn without any newsgroup name, and hit enter. Unfortunately, you will start out with a .newsrc file that has you "subscribed" to every single newsgroup on your host system! To delete a newsgroup from your reading list, type a capital U while its menu is on the screen. The computer will ask you if you're sure you want to "unsubscribe." If you then hit a Y, you'll be unsubscribed and put in the next group. With many host systems carrying 2,000 or more newsgroups, this will take you forever. Fortunately, there are a couple of easier ways to do this. Both involve calling up your .newsrc file in a word or text processor. In a .newsrc file, each newsgroup takes up one line, consisting of the group's name, an exclamation point or a colon and a range of numbers. Newsgroups with an exclamation point are ones to which you are subscribed; those followed by a colon are "un-subscribed." To start with a clean slate, then, you have to change all those exclamation points to colons. If you know how to use emacs or vi, call up the .newsrc file (you might want to make a copy of .newsrc first, just in case), and use the search-and-replace function to make the change. If you're not comfortable with these text processor, you can download the .newsrc file, make the changes on your own computer and then upload the revised file. Before you download the file, however, you should do a couple of things. One is to type cp .newsrc temprc and hit enter. You will actually download this temprc file (note the name does not start with a period -- some computers, such as those using MS-DOS, do not allow file names starting with periods). After you download the file, open it in your favorite word processor and use its search-and-replace function to change the exclamation points to colons. Be careful not to change anything else! Save the document in ASCII or text format. Dial back into your host system. At the command line, type cp temprc temprc1 and hit enter. This new file will serve as your backup .newsrc file just in case something goes wrong. Upload the temprc file from your computer. This will overwrite the Unix system's old temprc file. Now type cp temprc .newsrc and hit enter. You now have a clean slate to start creating a reading list. It's a little easier to do this in rn, so let's try that out, and as long as where there, see how it works. If you type rn news.announce.newusers at your host system's command line, you'll see something like this: ******** 21 unread articles in news.announce.newusers--read now? [ynq] If you hit your Y key, the first article will appear on your screen. If you want to see what articles are available first, though, hit your computer's = key and you'll get something like this: 152 Introduction to news.announce 153 A Primer on How to Work With the Usenet Community 154 What is Usenet? 155 Answers to Frequently Asked Questions 156 Hints on writing style for Usenet 158 Alternative Newsgroup Hierarchies, Part I 159 Alternative Newsgroup Hierarchies, Part II 160 Emily Postnews Answers Your Questions on Netiquette 161 USENET Software: History and Sources 162 A Guide to Social Newsgroups and Mailing Lists 163 How to Get Information about Networks 164 How to Create a New Newsgroup 169 List of Active Newsgroups 170 List of Moderators 171 Publicly Accessible Mailing Lists, Part I 172 Publicly Accessible Mailing Lists, Part II 173 Publicly Accessible Mailing Lists, Part III 174 How to become a USENET site 175 List of Periodic Informational Postings, Part I 176 List of Periodic Informational Postings, Part II 177 List of Periodic Informational Postings, Part III End of article 158 (of 178)--what next? [npq] Notice how the messages are in numerical order this time, and don't tell you who sent them. Article 154 looks interesting. To read it, type in 154 and hit enter. You'll see something like this: Article 154 (20 more) in news.announce.newusers (moderated): From: spaf@cs.purdue.EDU (Gene Spafford) Newsgroups: news.announce.newusers,news.admin,news.answers Subject: What is Usenet? Date: 20 Sep 92 04:17:26 GMT Followup-To: news.newusers.questions Organization: Dept. of Computer Sciences, Purdue Univ. Lines: 353 Supersedes: Archive-name: what-is-usenet/part1 Original from: chip@tct.com (Chip Salzenberg) Last-change: 19 July 1992 by spaf@cs.purdue.edu (Gene Spafford) The first thing to understand about Usenet is that it is widely misunderstood. Every day on Usenet, the "blind men and the elephant" phenomenon is evident, in spades. In my opinion, more flame wars arise because of a lack of understanding of the nature of Usenet than from any other source. And consider that such flame wars arise, of necessity, among people who are on Usenet. Imagine, then, how poorly understood Usenet must be by those outside! --MORE--(7%) This time, the header looks much more like the gobbledegook you get in e-mail messages. To keep reading, hit your space bar. If you hit your N key (in lower case), you'll go to the next message in the numerical order. To escape rn, just keep hitting your q key (in lower case), until you get back to the command line. Now let's set up your reading list. Because rn uses the same .newsrc file as nn, you can use one of the search-and-replace methods described above. Or you can do this: Type rn and hit enter. When the first newsgroup comes up on your screen, hit your u key (in lower case). Hit it again, and again, and again. Or just keep it pressed down (if your computer starts beeping, let up for a couple of seconds). Unsubscribing from every single group this way could take five or ten minutes. Eventually, you'll be told you're at the end of the newsgroups, and asked what you want to do next. Here's where you begin entering newsgroups. Type g newsgroup (for example, g comp.sys.mac.announce) and hit enter. You'll be asked if you want to "subscribe." Hit your y key. Then type g next newsgroup (for example, g comp.announce.newusers) and hit enter. Repeat until done. This process will also set up your reading list for nn, if you prefer that newsreader. But how do you know which newsgroups to subscribe? Typing a lower-case l and then hitting enter will show you a list of all available newsgroups. Again, since there could be more than 2,000 newsgroups on your system, this might not be something you want to do. Fortunately, you can search for groups with particular words in their names, using the l command. Typing l mac followed by enter, will bring up a list of newsgroups with those letters in them (and as in nn, you will also see groups dealing with emacs and the like, in addition to groups related to Macintosh computers). Because of the vast amount of messages transmitted over Usenet, most systems carry messages for only a few days or weeks. So if there's a message you want to keep, you should either turn on your computer's screen capture or save it to a file which you can later download). To save a message as a file in rn, type s filename where filename is what you want to call the file. Hit enter. You'll be asked if you want to save it in "mailbox format." In most cases, you can answer with an n (which will strip off the header). The message will now be saved to a file in your News directory (which you can access by typing cd News and then hitting enter). Also, some newsgroups fill up particularly quickly -- go away for a couple of days and you'll come back to find hundreds of articles! One way to deal with that is to mark them as "read" so that they no longer appear on your screen. In nn, hit a capital J; in rn, a small c. There are some newsgroups you might want to include in your reading list. The news.newusers.questions newsgroup is where newcomers can ask questions about how Usenet works. The newsgroup news.announce.newsgroups carries information about new or proposed newsgroups. The news.answers newsgroup is a fascinating one and can help you find interesting newsgroups. Many newsgroups have regularly compiled lists of "frequently asked questions" or FAQs related to the newsgroup's particular discussions. The people who write these lists post them in news.answers. You'll learn how to fight jetlag in an FAQ from the rec.travel.air newsgroup; read more than you probably wanted to know about bloodhounds in an FAQ from rec.pet.dogs; find answers to common questions about Windows in comp.os.ms-windows. There's even a newsgroup set up just for these FAQs: news.answers. This can be an interesting newsgroup to browse through, because you'll find everything from tips on saving money on airline tickets to facts about U.S. space missions. Now to put your two cents in. "Threads" are an integral part of Usenet. When somebody posts a message, often somebody else will respond. Soon, a thread of conversation begins. Following these threads is relatively easy. In nn, related messages are grouped together. In rn, when you're done with a message, you can hit control-N to read the next related message, or followup. As you explore Usenet, it's probably a good idea to read disucssions for awhile before you jump in. This way, you can get a feel for the particular newsgroup -- each of which has its own rhythms. Eventually, though, you'll want to speak up. There are two main ways to do this. You join an existing conversation, or you can start a whole new thread. If you want to join a discussion, you have to decide if you want to include portions of the message you are responding to in your message. The reason to do this is so people can see what you're responding to, just in case the original message has disappeared from their system (remember that most Usenet messages have a short lifespan on the average host system) or they can't find it. If you're using a Unix host system, joining an existing conversation is similar in both nn and rn: hit your F key when done with a given article in the thread. In rn, type a small f if you don't want to include portions of the message you're responding to; an upper-case F if you do. In nn, type a capital F. You'll then be asked if you want to include portions of the original message. And here's where you hit another Unix wall. When you hit your F key, your host system calls up its basic Unix text editor. If you're lucky, that'll be Pico, a very easy system. More likely, however, you'll get dumped into emacs (or possibly vi), which you've already met in the chapter on e-mail. The single most important emacs command is control-x control-c This means, depress your control key and hit x. Then depress the control key and hit c. Memorize this. In fact, it's so important, it bears repeating: control-x control-c These keystrokes are how you get out of emacs. If it works well, you'll be asked if you want to send, edit, abort or list the message you were working on. If it doesn't work well (say you accidentally hit some other weird key combination that means something special to emacs) and nothing seems to happen, or you just get more weird-looking emacs prompts on the bottom of your screen, try hitting control-g. This should stop whatever emacs was trying to do (you should see the word "quit" on the bottom of your screen), after which you can hit control-x control-c. But if this still doesn't work, remember that you can always disconnect and dial back in! If you have told your newsreader you do want to include portions of the original message in yours, it will automatically put the entire thing at the top of your message. Use the arrow keys to move down to the lines you want to delete and hit control-K, which will delete one line at a time. You can then write your message. Remember that you have to hit enter before your cursor gets to the end of the line, because emacs does not have word wrapping. When done, hit control-x control-c. You'll be asked the question about sending, editing, aborting, etc. Chose one. If you hit Y, your host system will start the process to sending your message across the Net. The nn and rn programs work differently when it comes to posting entirely new messages. In nn, type :post and hit enter in any newsgroup. You'll be asked which newsgroup to post a message to. Type in its name and hit enter. Then you'll be asked for "keywords." These are words you'd use to attract somebody scanning a newsgroup. Say you're selling your car. You might type the type of car here. Next comes a "summary" line, which is somewhat similar. Finally, you'll be asked for the message's "distribution." This is where you put how widely you want your message disseminated. Think about this one for a second. If you are selling your car, it makes little sense to send a message about it all over the world. But if you want to talk about the environment, it might make a lot of sense. Each host system has its own set of distribution classifications, but there's generally a local one (just for users of that system), one for the city, state or region it's in, another for the country (for example, usa), one for the continent (for Americans and Canadians, na) and finally, one for the entire world (usually: world). Which one to use? Generally, a couple of seconds' thought will help you decide. If you're selling your car, use your city or regional distribution -- people in Australia won't much care and may even get annoyed. If you want to discuss presidential politics, using a USA distribution makes more sense. If you want to talk about events in the Middle East, sending your message to the entire world is perfectly accetable. Then you can type your message. If you've composed your message offline (generally a good idea if you and emacs don't get along), you can upload it now. You may see a lot of weird looking characters as it uploads into emacs, but those will disappear when you hit control-X and control-C. In rn, you have to wait until you get to the end of a newsgroup to hit F, which will bring up a message-composing system. Alternately, at your host system's command line, you can type Pnews and hit enter. You'll be prompted somewhat similarly to the nn system, except that you'll be given a list of possible distributions. If you chose "world," you'll get this message: This program posts news to thousands of machines throughout the entire civilized world. Your message will cost the net hundreds if not thousands of dollars to send everywhere. Please be sure you know what you are doing. Are you absolutely sure that you want to do this? [ny] Don't worry -- your message won't really cost the Net untold amounts, although, again, it's a good idea to think for a second whether your message really should go everywhere. If you want to respond to a given post through e-mail, instead of publicly, hit R in nn or r or R in rn. In rn, as with follow-up articles, the upper-case key includes the original message in yours. Most newsgroups are unmoderated, which means that every message you post will eventually wind up on every host system within the geographic region you specified that carries that newsgroup. Some newsgroups, however, are moderated, as you saw earlier with comp.risks. In these groups, messages are shipped to a single location where a moderator, acting much like a magazine editor, decides what actually gets posted. In some cases, groups are moderated like scholarly journals. In other cases, it's to try to cut down on the massive number of messages that might otherwise be posted. You'll notice that many articles in Usenet end with a fancy "signature" that often contains some witty saying, a clever drawing and, almost incidentally, the poster's name and e-mail address. You too can have your own "signature" automatically appended to everything you post. On your own computer, create a signature file. Try to keep it to four lines or less, lest you annoy others on the Net. Then, while connected to your host system, type cat>.signature and hit enter (note the period before the s). Upload your signature file into this using your communications software's ASCII upload protocol. When done, hit control-D, the Unix command for closing a file. Now, every time you post a message, this will be appended to it. There are a few caveats to posting. Usenet is no different from a Town Meeting or publication: you're not supposed to break the law, whether that's posting copyrighted material or engaging in illegal activities. It is also not a place to try to sell products (except in certain biz. and for-sale newsgroups). い FLAME, BLATHER AND SPEW Something about online communications seems to make some people particularly irritable. Perhaps it's the immediacy and semi-anonymity of it all. Whatever it is, there are whole classes of people you will soon think seem to exist to make you miserable. Rather than pausing and reflecting on a message as one might do with a letter received on paper, it's just so easy to hit your R key and tell somebody you don't really know what you really think of them. Even otherwise calm people sometimes find themselves turning into raving madmen. When this happens, flames erupt. A flame is a particularly nasty, personal attack on somebody for something he or she has written. Periodically, an exchange of flames erupts into a flame war that begin to take up all the space in a given newsgroup (and sometimes several; flamers like cross-posting to let the world know how they feel). These can go on for weeks (sometimes they go on for years, in which case they become "holy wars," usually on such topics as the relative merits of Macintoshes and IBMs). Often, just when they're dying down, somebody new to the flame war reads all the messages, gets upset and issues an urgent plea that the flame war be taken to e-mail so everybody else can get back to whatever the newsgroup's business is. All this usually does, though, is start a brand new flame war, in which this poor person comes under attack for daring to question the First Amendment, prompting others to jump on the attackers for impugning this poor soul... You get the idea. Every so often, a discussion gets so out of hand that somebody predicts that either the government will catch on and shut the whole thing down or somebody will sue to close down the network, or maybe even the wrath of God will smote everybody involved. This brings what has become an inevitable rejoinder from others who realize that the network is, in fact, a resilient creature that will not die easily: "Imminent death of Usenet predicted. Film at 11.'' Flame wars can be tremendously fun to watch at first. They quickly grow boring, though. And wait until the first time you're attacked! Flamers are not the only net.characters to watch out for. Spewers assume that whatever they are particularly concerned about either really is of universal interest or should be rammed down the throats of people who don't seem to care -- as frequently as possible. You can usually tell a spewer's work by the number of articles he posts in a day on the same subject and the number of newsgroups to which he then sends these articles -- both can reach well into double digits. Often, these messages relate to various ethnic conflicts around the world. Frequently, there is no conceivable connection between the issue at hand and most of the newsgroups to which he posts. No matter. If you try to point this out in a response to one of these messages, you will be inundated with angry messages that either accuse you of being an insensitive racist/American/whatever or ignore your point entirely to bring up several hundred more lines of commentary on the perfidy of whoever it is the spewer thinks is out to destroy his people. Closely related to these folks are the Holocaust revisionists, who periodically inundate certain groups (such as soc.history) with long rants about how the Holocaust never really happened. Some people attempt to refute these people with facts, but others realize this only encourages them. Blatherers tend to be more benign. Their problem is that they just can't get to the point -- they can wring three or four screenfuls out of a thought that others might sum up in a sentence or two. A related condition is excessive quoting. People afflicted with this will include an entire message in their reply rather than excising the portions not relevant to whatever point they're trying to make. The worst quote a long message and then add a single line: "I agree!" or some such, often followed by a monster .signature. There are a number of other Usenet denizens you'll soon come to recognize. Among them: Net.weenies. These are the kind of people who enjoy Insulting others, the kind of people who post nasty messages in a sewing newsgroup just for the hell of it. Net.geeks. People to whom the Net is Life, who worry about what happens when they graduate and they lose their free, 24-hour access. Net.gods. The old-timers; the true titans of the Net and the keepers of its collective history. They were around when the Net consisted of a couple of computers tied together with baling wire. Lurkers. Actually, you can't tell these people are there, but they are.