Performance Management
- Conducting a Successful Employee Selection Process (online)
- Orienting and Training Employees for Success!
- Delegating for Results
- The Practical Coach (custom only)
- Motivating Others for Peak Performance
- Mentoring: Preparing Today’s Staff to be Tomorrow’s Leaders
Conducting a Successful Employee Selection Process
This online tutorial, available through U-M HR Recruiting and Employment Services website, is geared to assist supervisors in finding qualified candidates and hiring the best person for the job.
You will learn to:
- Analyze department needs and establish positions
- Write accurate, up-to-date job descriptions
- Define desired qualifications
- Develop recruitment strategies that produce diverse applicant pools
- Analyze and screen resumes in a fair and non-discriminatory manner
- Interview effectively using behavioral/skill-based questions
- Make an effective job offer to the desired candidate
You will benefit by:
- Learning critical U-M hiring policies and procedures
- Posting a position that will meet or exceed your unit’s needs
Audience:
All supervisors responsible for hiring staff or having an influence in the hiring decisions
Schedule Selection(s) |
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Date: This online tutorial is available anytime at http://hr.umich.edu/empserv/department/empsel/index.html |
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Orienting and Training Employees for Success!
An important part of retaining excellent employees and managing performance is having an efficient, yet flexible, employee orientation and training plan.
You will learn to:
- Recognize the value of having an employee orientation and training plan in your workplace
- Identify barriers that prevent employees from learning new tasks successfully
- Write or revise an orientation plan for your department
- Incorporate adult learning principles into employee training plans
- Identify your own learning preference and teaching style
- Adapt your teaching style to address different learning needs
- Choose appropriate teaching methods to fit the individual learning needs of employees
You will benefit by:
- Improving your organization’s orientation and training plans
- Using learning activities that build successful employee performance
- Enhancing your organization’s ability to develop and retain talented employees
Audience:
Anyone with the responsibility of orienting and training University staff
Program Note:
This course will utilize brief online pre-class assignments to maximize the session time.
Schedule Selection(s) |
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Cost: $159 |
Date: Tue. 3/17/09 |
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Delegating for Results
This course will provide tools, techniques and strategies to help you plan work to be delegated, coach employees to achieve peak performance and monitor results. It will also give you an opportunity to examine your delegation and leadership style and make adjustments as the situation requires.
You will learn to:
- Identify the process, skills and attributes required for effective delegation
- Analyze your delegation style and determine what and how to delegate work to others
- Identify methods for empowering others to appropriately respond to tasks that have been delegated to them
- Determine methods for delegating work to other team members and co-workers who may not directly report to you
You will benefit by:
- Increasing personal productivity by maximizing available resources
- Enhancing skills and knowledge needed for effectively delegating work to others
- Increasing morale and motivation
Audience:
All staff members who supervise or lead others at various levels
Schedule Selection(s) |
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Cost: $139 |
Date: Tue. 3/10/09 |
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The Practical Coach (custom only)
Effective coaching is an integral part of managing employee performance. This practical class will supply you with the tools and techniques you need to keep your employees on track and achieving excellence.
You will learn to:
- Use the principles of when and how to deliver feedback
- Recognize coaching “sidetracks” that derail performance communication
- Identify methods for managing those sidetracks
- Practice using techniques for dealing with performance problems when they occur
You will benefit by:
- Retaining high performance from your employees
- Initiating early and positive intervention for performance problems
- Improving employee confidence and morale when good work gets noticed
- Building skills in performance communication to achieve excellence
Audience:
New supervisors, leads or those wanting a refresher
Program Note:
This course will utilize brief online exercises before and/or after the session to augment classroom learning
Schedule Selection(s) |
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Cost: $139* |
Dates & Times: This course is available as a custom training event for your department. |
Motivating Others for Peak Performance
Identifying ways to motivate, reward and recognize staff that results in a win-win for both individuals and the organization. This class will assist you in learning how to get the best from all your employees through their commitment and self-motivation.
You will learn to:
- Recognize what motivates others
- Determine the difference between motivation and performance issues
- Identify strategies that foster a self-motivating work environment
- Choose the most meaningful ways to recognize and reward the work of others
You will benefit by:
- Identifying ways to create an environment where staff feel appreciated and excited by their work
- Enjoying the positive energy and unit success that highly motivated staff generate
- Receiving tools, techniques and ideas to motivate staff
Audience:
Supervisors, managers, project managers or team leads
Schedule Selection(s) |
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Cost: $139 |
Date: Thu. 4/9/09 |
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Mentoring: Preparing Today’s Staff to be Tomorrow’s Leaders
Who in your organization can step in when your current leadership leaves or retires? Mentoring provides an excellent opportunity for organizational succession planning while staff members grow their individual skill sets.
You will learn to:
- Identify the essential components of a successful mentoring relationship
- Define the unique roles of a mentor and mentee
- Create effective tools to use for competency assessment and action planning
- Identify strategies for ongoing professional growth and development of your staff
You will benefit by:
- Capturing and preserving important institutional knowledge for organizational success
- Preparing staff to meet future leadership needs
- Identifying important staff knowledge, skills and attributes for ongoing development
- Helping staff to meet their needs for professional development
Audience:
Anyone responsible for organizational planning and staff development in their department or unit
Note:
This course is very successful customized in unit-wide settings. Call HRD today to explore options for your organization.
Schedule Selection(s) |
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Cost: $139 |
Date: Thu. 6/25/09 |
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