About the Campus Information Centers

Call Us!(734) 764-INFO (4636)

Sometimes it's nice to talk to a human being.

E-mail Us!info@umich.edu

For when you'd prefer something a bit less face-to-face.


Visit Us!On Central Campus

  • First Floor, Michigan Union
  • 530 S. State Street
  • Ann Arbor, MI 48109-1308

Visit Us!On North Campus

  • Lobby, Pierpont Commons
  • 2101 Bonisteel Blvd.
  • Ann Arbor, MI 48109-2090


Hours of Operation

Academic Year
Monday–Saturday, 7am–2am; Sunday, 9am–2am
Spring/Summer
Monday–Thursday, 7am–12am; Friday–Saturday, 7am–2am
Sunday, 9am–12am

Hours may vary during holidays and school breaks.


CIC Front Desk

Our Goals, Mission, & Vision Top of page

Our Goals

  1. To assist patrons so that they can best utilize resources available both for their academic and co-curricular activities.
  2. To provide a centralized source of comprehensive information to assist patrons in dealing with the size and complexity of the University.
  3. To facilitate appropriate use of University offices, services, and facilities by patrons.
  4. To provide accurate and timely information about the University events, organizations, and activities.
  5. To serve as rumor control, disseminating emergency information to the campus community.
  6. To be identified as the central information and referral centers on campus.
  7. To provide all services through a variety of easily accessible media, including: print, phone, personal contact, electronic mail, and the World Wide Web.
  8. To provide paraprofessional employment and learning opportunities for students through a comprehensive staff selection, training, supervision, and evaluation program.

Our Mission

To help fulfill the needs of University of Michigan students, staff, faculty, alumni, prospective students, and visitors by providing accurate and timely information about campus resources, services and events. To provide service to University departments and organizations by acquainting others with the various offices and assisting in their appropriate use.

Our Goals

A University of Michigan where information is comprehensive, up-to-date and accessible in one centralized location via multiple media. This information will be available to all students, faculty, staff, and visitors and shared in a manner indicative of excellent customer service.

End of Section
Goals, MIssion, & Vision
About Us

Do you need more information?

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Come visit us in the Michigan Union or Pierpont Commons,
e-mail us at info@umich.edu, or give us a call at (734) 764-INFO (4636).We're open 19 hours a day to answer your questions.