As instructors, you will want to go to 2009 for answers to most of your questions regarding the Language Resource Center. The administrative staff in the Main Office (2018) is also willing to help.

Experiencing Some Sort of Problem??

 

Process on how to deal with LRC problems:

Wrong : Stew, complain to your officemate and colleagues, eventually complain bitterly to coordinator, do nothing else other than assume the coordinator will take care of it.

 

Preferred : Let someone in the LRC know right away, so that we can do something about it right way; if nothing seems to be happening or changing, let the Director know, so she can follow up on what still needs to be done and what’s going to happen to improve the situation.

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The LRC is not responsible classrooms or classroom equipment in the MLB or any other building, but in 2009 we can connect you to the people who are; namely, give you the contacts and help regarding the process on how to complain.

 

 

Problem	Whom to Contact
Chalk and Erasers	Custodians
Tables and Chairs	Your Department à LSA Facilities
Too Hot in Your Classroom	Your Department à Plant
Too Cold in Your Classroom	Your Department à Plant
Projectors/VCRs/TVs in Classrooms	LSA Media
Computer Podium or other AV Issues in the Podia	LSA Media
Homeless People Sleeping in Classrooms	DPS
Strange People Hanging Around the Building Making You Feel Creepy	DPS
Classroom Door Locked	Custodians (mornings) or Your Department à LSA Facilities and/or DPS
Bad Room / Need New Room / Need Larger Room	Your Department à Provost Office Room Scheduling
Elevator Problems	Your Department à Plant
Plumbing Problems	Your Department à Plant
Building Locked	Custodians (mornings) or Your Department à Plant
College-Owned/Department-Owned Computers	LSA-IT Help Line ( - )

 

In general, LRC staff members are willing to help with emergencies, but we cannot guarantee we will be able to provide immediate solution or remedy.