| The University
contracts with an external vendor, SHPS, to handle claims processing for the Health
Care and Dependent Care Flexible Spending Accounts.
SHPS, a Kentucky-based
company that specializes in claims processing and servicing, has 16 years experience
administering flexible spending account claims and has administered University of Michigan
FSA claims since 2001.
SHPS provides a simplified claims
submission process, and their dedicated services and expertise enable claims to
be reimbursed faster and more frequently.
SHPS also offers online and telephone access to account balances and other claims transaction
information.
In addition to
the enhanced services offered by SHPS, the use of an external claims processor
ensures a greater degree of privacy and confidentiality for participants concerned
about transmission of personal health information.
Other advantages
for you:
- You can
fax your claims forms and receipts to SHPS. SHPS maintains a dedicated
fax number for the exclusive use of University of Michigan faculty
and staff—1-877-270-3922.
- Claims
will be paid on a daily basis.
- You can
check your account balance on the SHPS web site
http://www.myshps.net
or call SHPS at 1-800-678-6684.
- You can
choose whether to be reimbursed by check or by direct deposit to your
bank account.
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