Resources on this page apply only to the Ann Arbor campus. The U-M Dearborn ITS and U-M Flint ITS websites have information about their campuses’ computing resources.
- ITS Computing Help
Online, phone, and walk-in help for a variety of general and administrative computing issues.
- Choosing and Changing UMICH Kerberos passwords
How to create a safe and secure password, instructions for changing your UMICH password, and what to do if you forget it.
- Computing Sites—Report a Problem
Report printer malfunctions, need for more paper, and so on.
- Documentation, Frequently Asked Questions, and More for ITS Services
Support for ITS computing services such as e-mail, MFile, passwords, and more.
- Recovery of Lost Data
The Cell & Developmental Biology department provides a data recovery service for both Macs and PCs.
- Maintenance of Computers
The ITS Computer Support & Repair Service provides low-cost assistance with a variety of software and hardware maintenance issues for U-M individuals and departments.
- Repair of Apple and Dell Computers (In-Warranty/Out of Warranty)
The ITS Computer Support & Repair Service provides covered in-warranty and low-cost out-of-warranty hardware repair services on Apple and Dell computers for U-M individuals and departments .
- Repair of Laptops (Out of Warranty)
The Cell & Developmental Biology department does inexpensive out-of-warranty repair work on all makes and models of laptops.
- Repairs to Data Networking
ITS provides a chart indicating who to call for repairs to U-M data services.
- Repairs to Telephone Service
ITS provides a chart indicating who to call for repairs to U-M telephone services.
- Repairs to Video
ITS provides a chart indicating who to call for repairs to U-M video services.
- Status of ITS Services
Find out if an ITS service you’re using is experiencing problems.
- Workshops on Computer Skills
ITS Education Services offers computer training and education for U-M students, faculty, staff, and the public.
- Workshops on Multimedia, CTools, and UM.Lessons Skills
Digital Media Commons (DMC) workshops are free and provide training on audio, video, and print technologies as well as CTools and UM.Lessons.