Computing on Campus: Help & Support
Resources on this page apply only to the Ann Arbor campus. The U-M Dearborn ITS and U-M Flint ITS websites have information about their campuses’ computing resources.
- 4-HELP
ITCS's 4-HELP consultants provide support for various computer resources and services. - Choosing and Changing UMICH Kerberos passwords
How to create a safe and secure password, instructions for changing your UMICH password, and what to do if you forget it. - Computing Sites—Report a Problem
Report printer malfunctions, need for more paper, and so on. - Documentation, Frequently Asked Questions, and More for ITCS Services
Support for ITCS computing services such as e-mail, MFile, passwords, and more. - Recovery of Lost Data
The Cell & Developmental Biology department provides a data recovery service for both Macs and PCs. - Maintenance of Computers
The ITCS Computer Support & Repair Service provides low-cost assistance with a variety of software and hardware maintenance issues for U-M individuals and departments. - Repair of Apple and Dell Computers (In-Warranty/Out of Warranty)
The ITCS Computer Support & Repair Service provides covered in-warranty and low-cost out-of-warranty hardware repair services on Apple and Dell computers for U-M individuals and departments . - Repair of Laptops (Out of Warranty)
The Cell & Developmental Biology department does inexpensive out-of-warranty repair work on all makes and models of laptops. - Repairs to Data Networking
ITCS provides a chart indicating who to call for repairs to U-M data services. - Repairs to Telephone Service
ITCS provides a chart indicating who to call for repairs to U-M telephone services. - Repairs to Video
ITCS provides a chart indicating who to call for repairs to U-M video services. - Status of ITCS Services
Find out if an ITCS service you’re using is experiencing problems. - Workshops on Computer Skills
ITCS Education Services offers computer training and education for U-M students, faculty, staff, and the public. - Workshops on Multimedia, CTools, and UM.Lessons Skills
Digital Media Commons (DMC) workshops are free and provide training on audio, video, and print technologies as well as CTools and UM.Lessons.
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