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Dental Plan

Benefits Plans Home
Dental Home
Eligibility Information
Dental Plan Options
Dental Plan Comparison Chart
Dental Plan Costs
How the Plan Works
Option 2 - Preferred Dentist Program
Eligible Expenses
Plan Exclusions
Continuation of Benefits
COBRA
Continuation of Benefits for Retirees and Survivors of Retirees
Dental Plan Questions and Answers
Filing and Payment of a Claim
Claim Review Procedure
Definitions, Acronyms, and Common Dental Terms
Dental Plan Book (PDF)
MetLife Dental Customer Service IVR:
Options 1 & 3 (PDF)
Option 2 (PDF)


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Plan Exclusions

No payment will be made for an expense incurred for or in connection with:
  • charges for any duplicate devices or appliances, including prosthetics;
  • charges for completion of claim forms, sterilization supplies, or failure to keep a dental appointment;
  • charges for oral hygiene, a plaque control program or dietary instruction;
  • charges for overdentures, including root canal therapy and supportive restorations;
  • charges for replacing a lost, missing, or stolen device or appliance, including prosthetics;
  • charges for services that are experimental;
  • cosmetic services. These services are always considered cosmetic:
    • veneers, facings, or similar properties of crowns or pontics placed on or replacing teeth in back of the second bicuspid; and
    • personalization or characterization of dentures;
  • dental care for a congenital or developmental malformation, unless the service is an orthodontic service as provided for orthognathic surgery described under Covered Orthodontic Services on page 10 for a covered dependent child;
  • dental service not furnished by a dentist, except the scaling or cleaning of teeth or topical application of fluoride may be performed by a licensed dental hygienist if the treatment is rendered under the supervision and guidance of a dentist;
  • dental services or supplies:
    • to the extent that they are in excess of the usual and customary charges or applicable fee schedules;
    • that are not necessary or customary according to accepted dental standards, or that are not recommended or approved by the attending dentist;
  • except as otherwise specifically covered under the Plan, appliances, restorations, or procedures for Temporomandibular Joint (TMJ) Dysfunctional Syndrome, including the following:
    • altering vertical dimension;
    • restoring or maintaining occlusion;
    • splinting;
    • replacing tooth structure lost from abrasion or attrition;
  • expenses covered under any Workers' Compensation or Occupational Disease Law;
  • expenses for dental services or supplies provided by a member of your immediate family;
  • expenses for dental services performed two years prior to filing a claim;
  • expenses incurred for dental services begun prior to enrollment in this Plan;
  • implants;
  • injury to sound, natural teeth. This may be covered under your medical plan;
  • military service for any country or organization, including service with military forces as a civilian whose duties do not include combat;
  • oral biopsies of tissue found in the mouth other than a tooth biopsy;
  • orthodontic services for other than a dependent child under the age of 19 years;
  • prescription drugs;
  • procedure for teeth removed prior to the faculty or staff member's enrollment in the University Dental Plan;
  • services of a dentist employed by any government, unless a charge:
    • must be paid by the faculty or staff member; or
    • was incurred in a Veterans Administration hospital for non-service connected disability;
  • services or supplies from a government-owned or operated hospital, unless a charge:
    • must be paid by the faculty or staff member;
    • was incurred while the faculty or staff member was confined in a military hospital; or
    • was incurred in a Veteran's Administration hospital for a non-service connected disability;
  • war or act of war, or rebellion.

 

Every effort has been made to ensure the accuracy of the benefits information in this site. However, if any provision on the benefits plans is unclear or ambiguous, the Benefits Office reserves the right to interpret the plan and resolve the problem. If any inconsistency exists between this site and the written plans or contracts, the actual provisions of each benefit plan will govern. The University in its sole discretion may modify, amend, or terminate the benefits provided with respect to any individual receiving benefits, including active employees, retirees, and their spouses, partners, and dependents. 

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