ITCS Computing Assistance Hotline
(aka 4-HELP) * 764-4357
Number of Visitors: 
(since 6-5-2003)
Welcome! The ITCS Computing Assistance Hotline (4-HELP) provides support
for various computer resources and services at the University of Michigan.
To contact us for assistance, call our hotline at (734)764-HELP opt. 2 during our
hours of operation, or email us at online.consulting@umich.edu.
* * * * *
The main thing to keep in mind when calling 4-HELP is the more
information we have about your problem, the faster you'll be off the
phone! Please look over the "Things To Know Before Calling 4-HELP"
guidelines below; this will help us help you.
Recent News
NEW! To find out the latest outages,
click here.
Mulberry Certificate: To fix the Certificate
problem in Mulberry when trying to send email, click here.
Eudora Certificate To fix the Certificate problem in Eudora when trying
to send email, click
here.
Change your Kerberos (umich) password at https://accounts.itcs.umich.edu/kpasswd/
Access your mailbox on the road using http://mail.umich.edu
To get the most recent copy of Mulberry/Kerberos
for the PC, click on this link, and save to the your Desktop (please
remember to UNINSTALL any current copies of Mulberry/Kerberos from
your computer.
764-HELP Hours -- Spring/Summer 2009 |
|---|
Day(s) |
Hours |
| Sunday |
CLOSED |
| Monday - Thursday |
8am - 7pm |
| Friday |
8am - 5pm |
| Saturday |
CLOSED |
|
|
Helping 4-HELP Help
You
Other Places to Find Computing Support:
Useful Phone Numbers:
- ITCS Accounts Office -- 764-8000 Option 3
- M-PATHWAYS Help Desk -- 936-7000
- CAEN Hotline -- 763-5041 (College of Engineering)
- Statistics Hotline -- 764-STAT (Questions about statistical
packages or servers, including: SAS, SYSTAT, BMDP, MIDAS, S+, SPSS)
- MCIT -- 936-8000 (Medical Center Help Desk)
- Business School Help Desk -- 615-5300 or helpdesk@bus.umich.edu
- Sites Help -- 64-SITES (Questions or problems with campus
computing sites)
Online Sources:
To provide feedback about this website, please email 4help-suggestions@umich.edu.
Information Technology Central Services at the University of Michigan
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