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Page updated July 18, 2012

 Human Factors Short Course Instructional Staff

Course Leader

Dr. Paul Green - University of Michigan

Instructional Staff

Dr. Mark Ackerman - University of Michigan
Dr. Deborah Boehm-Davis - George Mason University
Dr. Bruce Bradtmiller - Anthrotech, Inc.
Dr. Neil Charness - Florida State University
Dr. Mica Endsley - SA Technologies, INC.
Dr. Richard Hughes - Univeristy of Michigan
Dr. Clayton Lewis - University of Colorado
Dr. Yili Liu - University Of Michigan
Dr. Mark Newman - University of Michigan
Dr. Nadine B. Sarter - University of Michigan
Dr. Christopher Wickens - Alion Science and Technology
Dr. Douglas A. Wiegmann - University of Wisconsin - Madison


Instructional Staff Biographies (Listed in Alphabetical Order)

Mark Ackerman
University of Michigan
School of Information & College of Engineering
3216 School of Information North
Ann Arbor, MI 48109-2112

Phone: (734) 763-5439
Email: ackerm@umich.edu
http://www.eecs.umich.edu/~ackerm

Mark Ackerman is a Professor at the University of Michigan with a joint appointment in the Department of Electrical Engineering and Computer Science and in the School of Information. He has been the lab director for the Interactive Systems group in Computer Science and the HCI graduate program coordinator in the School of Information. Previously, Mark was a faculty member at the University of California, Irvine in the Computers, Policy, Organizations and Society group i the Information and Computer Science department and a principal research scientist at MIT’s Laboratory for Computer Science (now CSAIL). In 2009, Mark was selected to be a member of the ACM CHI Academy.

Before becoming an academic, Mark was a software engineer at a number of startup companies and research projects. Mark constructed the first home banking system as part of OCLC’s channel 2000 project. He and fellow team members had three Billboard Top-10 games for the Atari 2600, Ms. Pac-Man, Galaxian, and Moon Patrol. As part of MIT’s Project Athena, Mark worked on the first X11 user-interface widget set.

Mark's main research focus is on tho to understand design problems that simultaneously combine the technical and social, and he works in computer-supported cooperative work (collaborative systems) and pervasice computing. His research group includes people who study both the social requirements and impacts of computational technologies and people who develop systems. He was published extensively on collaborative information access, Internet-scale communities (especially those creating new knowledge), privacy, organizational memory, collaborative social spaces, and medical informatics. He has a BA in History in the Social Science from the University of Chicago, a MS in Computer Science from Ohio State, and a PhD in information Technologies from MIT


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Deborah Boehm-Davis
George Mason University
Department of Psychology
MSN 3F5
Fairfax, VA 22030-4444


Phone: (703) 993-8735
Fax: (703) 993-1359
Email: dbdavis@gmu.edu

Deborah A. Boehm-Davis is an University Professor in Psychology and Associate Dean in the College of Humanities and Social Sciences at George Mason University in Fairfax, Virginia. She holds an M.A. and Ph.D. in cognitive psychology from the University of California, Berkeley and an A.B. in psychology from Rugers University (Douglass College). Prior to joining George Mason University in 1984, she worked on applied cognitive research at General Electric, NASA Ames and Bell Laboratories. She is also the recipient of Medical Devices Fellowship Program award which allowed her to serve as a Senior Policy Advisor for Human Factors at the Food and Drug Administration’s Center for Devices and Radiological Health.

Deborah’s research focuses on how human performance is helped or hindered by the design of tools that help us accomplish everyday tasks. Specially, her interest centers on how the display of information can improve human performance. Over the years, this interest has led her to conduct research on the comprehension and maintenance of software and data bases, the role of cognition in driving and piloting performance, the role of interface design in creating cognitive workload, and recovery from interruptions during task performance.

Dr. Boehm-Davis has served as President and Secretary-Treasurer of the Human Factors and Ergonomics Society and as President of Division 21 (Applied Experimental and Engineering Psychology) of the American Psychological Association. She is an associated editor for Humand Factors and the International Journal of Human-Computer Studies.

If anyone is interested, she would love to play squash while in Michigan


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Bruce Bradtmiller
ANTHROTECH
503 Xenia Avenue
Yellow Springs, Ohio 45387


Phone: (937) 767-7226
Fax: (937) 767-9350
Email: Bruce@anthrotech.net

Dr. Bruce Bradtmiller, a physical anthropologist, is the owner and president of ANTHROTECH (formerly named Anthropology Research Project, Inc.), a small business engaged in the collection, analysis, and application of human body size data to ergonomics, design, and sizing problems. Since joining the firm in 1983 Dr. Bradtmiller has designed, conducted, and directed a number of military and civilian body size surveys and other anthropometric research projects. Currently he is conducting a pilot study concerning the fit of protective fall-harnesses for construction workers, in which traditional measurements and whole-body scans are being taken. Most recently he completed a nationwide school bus driver study in which 34 measurements were taken on 1,500 drivers.

Dr. Bradtmiller also designed and directed several three-dimensional head-and-face surveys, using computerized laser scanning techniques. ANTHROTECH recently completed a nationwide 3-D survey of children's heads for the Snively Foundation aimed at developing standard head forms for the bicycle industry. He served as lead investigator for the U.S. Army's landmark survey of 9,000 troops, and managed a variety of support projects for the U.S. Air Force. He also directed a study of luxury car buyers for Jaguar Cars Ltd.

Dr. Bradtmiller is a specialist in glove sizing and design. Working with Midwest Quality Glove Co., and Arthur D. Little Co. in a series of protective handwear projects, he developed the techniques for creating sewn glove patterns from anthropometric data. The resulting gloves have been adopted by the U.S. Army and are being tested by the U.S. Navy.

He served as a partner in the Defense Logistic Agency's Apparel Research Network and is a member of the SAE committee on human body modeling, which is studying the next generation of auto and aircraft seating. The author of many articles and technical reports, Dr. Bradtmiller received his Ph.D. and M.A. in anthropology from Northwestern University and his B.A. in anthropology from Indiana University.


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Neil Charness
Florida State University
Department of Psychology
Tallahassee, Florida 32306-1270


Phone: (850) 644-6686
Fax: (850) 644-7739
Email: charness@psy.fsu.edu

Neil Charness is a Professor in the Psychology Department at Florida State University and an Associate in the Pepper Institute on Aging and Public Policy at Florida State. He received his undergraduate honors BA degree in Psychology at McGill University in 1965, and his MSc (1971) and PhD (1974) in Psychology from Carnegie Mellon University. He was an Assistant Professor at Wilfrid Laurier University in Ontario, Canada from 1974-1977, a Professor at the University of Waterloo, Ontario, Canada from 1977-1994, and joined the Psychology Department at Florida State University in 1994.

Neil’s primary research interest concerning age and technology use. One area of concentration includes minimizing age differences in performance through selection of appropriate input and output devices. Neil’s other main research interest concerns age and expert performance. Neil has published over 85 journal articles and book chapters. Recent books include "Impact of Technology on Successful Aging" (co-edited with K. W. Schaie, 2003) and a book written in 2004 called "Designing for Older Adults: Principles and Creative Human Factors Approaches" which he co-authored with colleagues Fisk, Rogers, Czaja, and Sharit.

Neil has served as editor for the Canadian Journal on Aging in the Psychology section, and has served on the editorial boards of Psychology and Aging; Journal of Gerontology: Psychological Sciences; Psychological Bulletin; and Aging, Neuropsychology, and Cognition. He currently serves as Chairperson for the editorial board for the journal Gerontechnology. He is a Fellow of the American Psychological Association’s Division 20, the American Psychological Society, the Canadian Psychological Association, and the Gerontological Society of America (Behavioral and Social Sciences). He is President-Elect for Division 20, Adult Development and Aging, of the American Psychological Association.

Neil is currently very busy traveling to assorted professional meetings. However, some trips allow visits to his grandchildren in Kitchener, Canada and as a result he is becoming more skilled at digital photography. Upon retirement he plans to take up some of his prior hobbies including chess, bridge, golf, and the improvement of his photography.


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Mica Endsley
SA Technologies, Inc.
3750 Palladian Village Dr.
Building 600
Marietta, GA 30066

Phone: (770)565-9859 Ext. 5411
Fax: (770)874-1698
Email: Mica@satechnologies.com

Dr. Mica R. Endsley is President of SA Technologies in Marietta, Georgia, a cognitive engineering firm specializing in the development of operator interfaces for adfvanced systems, including the next generation of systems for aviation, air traffic control, medical, power, oil & gas, and military operations. Prior to forming SA Technologies she was a Visiting Associate Professor at MIT in the Department of Aeronautics and Astronautics and Associate Professor of Industrial Engineering at Texas Tech University. Dr. Endsley received a Ph.D. in Industrial and Systems Engineering from the University of Southern California.

Dr. Endsley has authored over 200 scientific articles and reports on situation awareness, decision making and automation and is recognized internationally for her pioneering work in the design, development and evaluation of systems to support human situation awareness and decision-making, based on her model of situation awareness. This human-centered design approach has been found to be critical to successfully integrating people with advanced technologies and automation in a wide variety of domains. In addition, Dr. Endsley has developed training programs for enhancing situation awareness among individuals and teams. She is co-author of two books, Analysis and Measurement of Situation Awareness and Designing for Situation Awareness.

She is currently serving as President of the Human Factors and Ergonomics Society where she is a fellow, was co-founder of the Cognitive Engineering and Decision Making Technical Group of HFES, and has previously served on its Executive Council. Dr. Endsley has received numerous awards for teaching and research, is a Certified Professional Ergonomist and a Registered Professional Engineer. She is the founder and former Editor-in-Chief of the Journal of Cognitive Engineering and Decision Making and serves on the editorial board for three major journals. Dr. Endsley received the Human Factors and Ergonomics Society Jack Kraft Innovator Award in 2003 for her work in situation awareness.


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Paul Green
University of Michigan
Transportation Research Institute (UMTRI)
Driver Interface Group
2901 Baxter Road
Ann Arbor, Michigan 48109-2150 USA


Phone: (734) 763-3795
Fax: (734) 764-1221
Email: PAGreen@umich.edu

URL: http://www.umich.edu/~driving

Dr. Paul Green is a Research Professor in the Human Factors Division at the University of Michigan Transportation Research Institute and an Adjunct Associate Professor of Industrial and Operations Engineering (IOE) and School of Information. He has a B.S. degree in Mechanical Engineering (Drexel University, 1972, Philadelphia, PA-where he grew up), and 3 degrees from the University of Michigan (M.S.E. - IOE - 1974; M.A. - Psychology - 1979; joint Ph.D. - IOE and Psychology - 1979).

Paul has been an engineering staff member at the Philadelphia Naval Shipyard and a safety and health engineer for Scovill. At Michigan, he has also held appointments in the Department of Psychology and the School of Art (Industrial Design).

His research has concerned driver workload, navigation system design, motor vehicle controls and displays, and person-computer interaction research that makes extensive use of instrumented cars and a driving simulator. He was the lead author of the SAE recommended practices concerning navigation system design ("the 15-second rule") and design compliance calculations. He is a member of the Human Factors and Ergonomics Society (and its' current President), the Ergonomics Society, and the Society of Automotive Engineers.

Paul will probably try to convince people to go sailing Saturday and possibly contra dancing that night. (Contra dancing resembles square dancing and has nothing to do with Nicaragua.)


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Richard Hughes
University of Michigan
Orghopaedic Surgey, Medical School
Biomedcial Engineering
Industrial & Operational Engineering
G161 North Ingalls Building
300 N. Ingalls
Ann Arbor, Michigan 48109-0486

Phone: (734) 763-9674
Fax: (734) 930-7379
Email: REHughes@umich.edu
URL: http://www.engin.umich.edu/directory/uniq.do?uniq=REHUGHES

Richard Hughes, Ph.D., is an Associate Professor of Orthopaedic Surgery, Biomedical Engineering, and Industrial & Operations Engineering at the University of Michigan. He completed his undergraduate educationed at Princeton University and his graduate work at the Center for Ergonomics at the University of Michigan. He received his Ph.D. from the Department of Industrial and Operations Engineering in 1991. He completed a post-doctoral fellowship in physican mdeicine and rehabilitation at the Mayo Clinic. He has conducted research in ergonomics, occupational biomechanics, and orthopaedic biomechanics. He has worked as an ergonomists at the Washington State Department of Labor and Industries and as a human factors team leader at the National Institute for Occupational Safety and Health before joining the University of Michigan’s Orthopaedic Surgery in 1998. He co-owner of White Pine Occupational Health LLC. He is a certified Professional Ergonomist.

He has published over 80 papers in peer-reviewed journas and serves on the board of the Scandinavian Journal of Work, Environment and Health.


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Clayton Lewis
Dept. of Computer Science, Chair
University of Colorado
Campus Box 430
Boulder, CO 80309

Phone: (303) 492-6657
Fax: (303) 492-2844
Email: clayton@cs.colorado.edu

URL: http://spot.colorado.edu/~clayton/

Clayton studied mathematics at Princeton (A.B. 1966) and MIT (M.S. 1968) before turning to experimental psychology at Michigan (Ph.D. 1978). The change grew out of his work at IBM Watson Research Center in the early seventies on the design of computer systems that would be easier to learn and use: at Watson he had been strongly influenced by John Gould and Lance Miller, two psychologist who were pioneers in bringing insights about cognition to bear on problems of systems design. After his Ph.D. studies (where Paul Green was a classmate and Dick Pew one of his teachers), Clayton returned to Watson and became Manager of Human Factors there. He and his colleagues did early work on methods for studying cognitive processes in computer use, playing a role in bringing the thinking aloud method out of university labs and into industry usability labs.

In 1984 Clayton joined the Computer Science faculty in Boulder, where the Institute of Cognitive Science has facilitated many years of interdisciplinary collaboration with Peter Polson. Peter, Clayton, and their students have contributed to the development of cognitive models of computer use and associated design and evaluation methods, including the cognitive walkthrough and the related programming walkthrough. Clayton and his students have recently been applying these ideas to the development of computer supports for science learning by elementary school children. Clayton has twice served as Technical Program Chair for the ACM CHI conference on human factors in computing systems.

Clayton retains an interest in math, especially math for kids; some of his ideas can be found at the following site: http://clayton.lewis.home.comcast.net/~clayton.lewis/mathetc.htm.


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Yili Liu
Dept of Industrial and Operations Engineering,
University of Michigan, 1205 Beal Ave.
Ann Arbor, Michigan 48109-2117 USA

Phone: (734) 763-0464
Fax: (734) 764-3451
Email: yililiu@umich.edu

URL: http://www-personal.engin.umich.edu/~yililiu/

Yili Liu is Arthur F. Thurnau Professor and Associate Professor of Industrial and Operations Engineering at the University of Michigan. He received his Ph.D. in Cognitive Psychology and M.S. in Computer Science, both from the University of Illinois at Urbana-Champaign. He has taught courses and conducted research on a variety of human factors topics, and has published numerous articles in both applied journals such as Ergonomics in Design and theoretical ones such as Psychological Review. He is the co-author of Introduction to Human Factors Engineering (with Wickens, Lee and Becker), a textbook used at several universities.

While studying various specific theoretical and applied topics, a main theme of his current research is developing a queueing network based unified theory and computational model of the human mind and behavior. The theory/model attempts to possess seven attributes: 1) real world relevance (e.g., the model can now drive a car simulator, perform visual search and transcription typing); 2) an underlying mathematical structure (as a queueing network); 3) computational power (able to generate and simulate behavior in real time); 4) neural and psychological evidence (as a theory/model of the human mind, not of a machine); 5) broad coverage of both overt behavior and covert mental activities (e.g., mental workload is visualized as flow congestions inside the queueing mental network); 6) ability to unify or bridge existing theories and models; and 7) an easy-to-use interface for practitioners. Yili is also carrying out research on engineering aesthetics.

He is a recipient of the College of Engineering Education Excellence Award, College of Engineering Society of Women Engineers Teaching Excellence Award (two time recipient), and Alpha Pi Mu Professor of the Year Award (four time recipient). He is an associate editor of IEEE Transactions on Systems, Man, and Cybernetics, and IEEE Transactions on Intelligent Transportation Systems.


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Mark Newman
Assistant Professor
University of Michigan
School of Information
2222 SI North
Ann Arbor, Michigan 48109

Phone: (734) 764-0020
Email: mwnewman@umich.edu
http://si.umich.edu/mwnewman/

Mark is an assistant professor in the School of Information at the University of Michigan. His research interests lie broadly in the field of human-computer interaction, and particularly in the areas of ubiquitous computing and end-user programming.

Mark has attended Bryn Mawr College and subsequently received a BA in Philosophy from Macalester College (St. Paul) in 1992. He attended the University of Minnesota (Computer Science) and later UC Berkeley, receiving an MS in 1992 and PhD in 2007.

From 2000-2007, he was a research scientist at the Palo Alto Research Center (PARC, formerly known as Xerox PARC) and prior to that worked at Netraker Corporation (Sunnyvale), DEC, and Honeywell.

Before you contact Mark, be aware that there is another Mark Newman at the University of Michigan. Mark E. J. Newman is in the physics department and does work in complex systems and network analysis (in the sense of graph theory, not TCP/IP). Mark W. Newman does HCI and ubiquitous computing research. Both Mark Newmans are interested in the social world, thus increasing the likelihood of confusion, but Mark W. tends to avoid the really hard math. Also, Mark W. never made an election map, even though he has been complimented on the other Mark Newman's maps a number of times now.


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Nadine B. Sarter
Dept of Industrial and Operations Engineering,
University of Michigan, 1205 Beal Ave.
Ann Arbor, Michigan 48109-2117
USA

Phone: (734) 763-5773
Fax: (734) 764-3451
Email: sarter@umich.edu

URL: http://www-personal.umich.edu/~sarter

Nadine Sarter is an Associate Professor in the Department of Industrial and Operations Engineering and the Center for Ergonomics at the University of Michigan, joining the faculty in September of 2004. She received her Ph.D. in Industrial and Systems Engineering, with a specialization in Cognitive Ergonomics/Cognitive Systems Engineering, from Ohio State University in 1994.

From 1996-1999, Nadine was an Assistant Professor in the Institute of Aviation at the University of Illinois at Urbana-Champaign where she held co-appointments with the Departments of Psychology, Mechanical and Industrial Engineering, and with the Beckman Institute. From 1999-2004, she was on the faculty in the Department of Industrial, Systems, and Welding Engineering and the Institute for Ergonomics at the Ohio State University with a joint appointment with the Department of Psychology. Since September 2004, Associate Professor in the Department of Industrial and Operations Engineering and the Center for Ergonomics at the University of Michigan.

Dr. Sarter's primary research interests include a) the design and evaluation of multimodal HCI and CSCW interfaces (including sight, sound, and touch), b) support for attention and interruption management through adaptive notifications and preattentive reference, c) the design of decision aids that support trust calibration and adaptive function allocation, and d) human error and error management in a variety of complex domains, including aviation, the military, and the automotive industry.


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Christopher Wickens
Professor of Psychology
Head, Aviation Res. Lab.
University of Illinois at Urbana-Champaign Institute of Aviation
Aviation Human Factors Division
#1 Airport Rd.
Savoy, IL 61874

Voice: 217/244-8617
Fax: 217/244-8647
cwickens@uiuc.edu

Dr. Christopher D. Wickens is currently a Professor of Experimental Psychology, Head of the Aviation Human Factors Division, and Associate Director of the Institute of Aviation at the University of Illinois at Urbana-Champaign. He also holds an appointment in the Department of Mechanical and Industrial Engineering and the Beckman Institute of Science and Technology. He received his A.B. degree from Harvard College in 1967, his Ph.D. from the University of Michigan in 1974, and served as a commissioned officer in the U.S. Navy from 1969 to 1972. He is a Vietnam Veteran. His research interests involve the application of the principles of human attention, perception and cognition to modeling operator performance in complex environments, and to designing displays to support that performance. Particular interest has focused on aviation and air traffic control.

Dr. Wickens is a member and Fellow of the Human Factors Society and received the Society's Jerome H. Ely Award in 1981 for the best article in the Human Factors Journal, and the Paul M. Fitts Award in 1985 for outstanding contributions to the education and training of human factors specialists by the Human Factors Society. He was elected to the Society of Experimental Psychologists. He was also elected Fellow of the American Psychological Association, and in 1993 he received the Franklin Taylor Award for Outstanding Contributions to Engineering Psychology from Division 21 of that association. In 2000 he received the Henry L. Taylor Founder’s Award from the Aerospace Human Factors Association. He served as a Distinguished Visiting Professor at the Department of Behavioral Sciences and Leadership U.S. Air Force Academy in 1983-84, 1991-92, and 1999-2000. From 1995-98 he chaired a National Research Council Panel to examine The Human Factors of Automation of the Air Traffic Control System. In 1995 he was a Luckman Award finalist for Excellence in Undergraduate Education at the University of Illinois. In 2001 he received the Federal Aviation Administration’s “Excellence in Aviation Award” for his continued contributions in aviation research and education, and in 2005 he received the Airbus Human Factors Award from the International Flight Safety Foundation.

He is an avid mountain climber, basketball player, and devotee to the music of George Frederich Handel.

In addition, Dr. Wickens has written and co-written 8 books, and published over 170 book chapters or articles in peer refereed publications.


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Douglas A. Wiegmann
Associate Professor
Industrial and System Engineering
University of Wisconsin - Madison
3214 Mechanical Engineering Building
1513 University Avenue
Madison, WI 53706-1572

Phone: (608)890-1932
Email: dawiegmann@wisc.edu

URL: http://www.errorsolutions.com

Dr. Wiegmann is an Associate Professor of Industrial and Systems Engineering at the University of Wisconsin in Madison, having completed a fellowship as an NIH Roadmap Scholar and director of the Human Factors and Patient Safety Research Program within the Department of Surgery at the Mayo Clinic in aufust of 2007.

He Received his Ph.D. in Psychology in 1992 from Texas Christian University and a postdoctoral master's degree in Biomedical Science from the College of Medicine at Mayo Clinic in 2007. Prior the Mayo Clinic, Dr. Wiegmann was an associate professor of human factors at the University of Illinois (where he intereacted with Christ Wickens). He also formaly served as an assident investigator for both the National Transportation Board and the United State Navy. Dr. Wiegmann has offically consulted on many major accident investigaions of national significance, including the crash of TWA Flight 800, the Columia Space Shuttle accident, and the August 2003 east coast blackout. He also recently served on an independent review board chaired by former Secretary of State James Baker to evaluate the process safety culture at British Petroleum's North American refineries, as a result of the March 2005 explosion at BP's Texas City refinery that killed 15 workers.

Dr. Wiegmann has published extensively on the topics of human factors and system safety, including a best selling book entitles "A Human Error Approach to Aviation Accident Analysis: The Human Factors Analysis and Classification System."

He has twice received the Williams E. Collins Award for outtanding publications in the field of human factors that is conferred by the Aerospace Human Facotrs Associatio, of which he is past president. Other major awards include the Flight Safety Foundation's Admiral Louis de Florez Award and the Aerospace Medical Association's Harry G. Moseley Award, both for significant contributions to aviation safety. He has also received the American Psychological Association's prestigious Earl A. Alluisi Award for early career achievement in the field of Applied Experimental and Engineering psychology.

Dr. Wiegmann is married to his graduate school sweetheart, Natalie, and together they have four daughters ranging from 2.5 to 13 years of afe as well as a newborn.


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