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1. Trigger Event

An unexpected happening that prompts a sense of inter-discomfort and perplexity

2. Appraisal

A period of self scrutinizing to identify and clarify the concern.

3. Exploration

Search for ways to explain discrepancy of to live with them

4. Developing alternative perspectives.

Select those assumptions and activities that seem the most satisfactory and congruent.

5. Integration

Becoming comfortable with, and acting, on new ideas assumption and new ways of thinking