First Steps in Solving Open-Ended Problems
- Write an initial problem statement.
- Make sure you are proceeding to solve the real problem as
opposed to the perceived problem (chapter 3). Carry out one or
more of the following:
- Find out where the problem came from
- Explore the problem
- Apply the Duncker Diagram
- Use the statement-restatement technique
- Apply Problem Analysis
- Generate solutions (chapter 4)
- Understand what conceptual blocks can occur so that you will be aware of them when they surface.
- Free association
- Osbornís Check List
- Lateral Thinking
- Random Stimulation
- Other People's Views
- State the problem
- Generate analogies
- Solve the analogy
- Transfer the analogy to the solution
- Organize the ideas/solutions that have been generated
- Fishbone Diagram
- Cross Fertilize
- Draw analogies from other disciplines
- Futuring. Todayís constraints (e.g. computing speed, communications) may be limiting the generation of a creative solutions. Think to the future when these constraints may no longer exist. Remove all possible constraints from the problem statement a
nd solution criteria.
- Choose best alternative from the ideas generated (chapter 5)
- Decision Making
- Adverse Consequences
- Potential Problem
- Preventative Action
- Contingent Action
- Follow Through (chapter 6)
- Gantt Chart
- Deployment Chart
- Evaluation - Is the problem you are solving still relevant?
- Evaluate (chapter 7)
- Does the solution satisfy all the stated and implied criteria?
- Is the solution safe to people and property?
- Is the solution ethical?
can help classify your problem and determine a method of attack.
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