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Statistics and Computation Service

PowerAdmin Service

Account Status

Availability

ITCS system administrators reserve the right to reboot any or all Login servers between the hours of 5:00 a.m. (EST/EDT) and 8:00 a.m. with a half hour warning. Extended outages for hardware upgrades and other maintenance procedures will generally occur on Sunday morning between 5:00 a.m. and 8:00 a.m. These outages will be announced at least two days in advance with a message that appears when users log in.

System administrators monitor the Login Service from 9:00 a.m. to 6:00 p.m. during weekdays in order to respond quickly to system problems.

During off-hours (6:00 p.m. to 9:00 a.m. weekdays, and 6:00 p.m. Friday to 9:00 a.m. Monday), system administrators may not be able to attend to problems that occur until the next monitoring period.

Service Reboot Schedule

All ITCS Login servers reboot automatically every Sunday at 5:00 a.m. (EST/EDT). No new connections are permitted during the (1) hour preceding the machines' scheduled reboot. Prior connections are usable until the reboot, however.

To report problems at any time, call 764-HELP, or send e-mail to online.consulting@umich.edu.

«Last modified on 13 May, 2002»