Training and Resources from Other University Units
HRD is one of several departments on campus that provide educational services for University employees.
This section provides an initial one-stop source for other training-related services and resources available to staff and faculty beyond those provided by HRD.
If your department provides training-related services that will enhance the personal and professional development of other University staff and faculty and you would like to have your services listed here, please contact us by calling (734) 764-3185, so we can better assist staff and faculty in meeting their training needs.
Faculty and Staff Services
These core services are available for all staff and faculty.Building Great Places to Work
A new learning resource as the University of Michigan, Building Great Places to Work (BGPTW) provides online access to tools for creating best possible working climates. Log on often and send your own suggestions:
Phone: (734) 647-1056
Web: http://hr.umich.edu/greatplaces
Work/Life Resource Center
The Work/Life Resource Center (WLRC) assists UM faculty, staff, and students with helping to balance their work lives and personal lives. WLRC can help with:
- Finding child care
- Sick and emergency back-up care
- Elder and dependent care
- Flexible work arrangements
- Resources for expectant parents
- Seminars, workshops and brown bag presentations
- Child care leaves of absence (maternity leaves)
Phone: (734) 936-8677
E-mail: worklife@umich.edu
Web: http://hr.umich.edu/worklife
Faculty and Staff Assistance Program
The University of Michigan Faculty and Staff Assistance Program is a confidential resource providing assessment and problem resolution service (up to five FASAP sessions per issue) and referrals to University or community resources, if necessary. FASAP counselors assist with such issues as emotional concerns (depression, anxiety, etc.), family/marital partner concerns, grief and loss, alcohol or other drug problems, and life transition issues. Assistance is also provided when there are interpersonal conflicts at work or changes or reorganizations within the workplace. FASAP provides crisis intervention services, consultation services to supervisors regarding performance or conduct problems, educational programs on mental health topics, workplace violence training seminars, and supervisory training programs. All services provided by FASAP are offered at no cost to the employee.
Brown Bag Topics
FASAP offers 45-minute educational presentations to any faculty and/or staff group or organization upon request. Each presentation consists of a brief topic overview and allows time for questions and discussion. The Brown Bags can be held at the requestor's site. There is no charge for the presentations. If you are interested in scheduling a Brown Bag, call FASAP at (734) 936-8660. Units have often found it useful to follow up on FASAP Brown Bags with in-depth HRD skill-building courses. Some of the Brown Bag topics available include:
- Humor for the Health of It
- Emotional Intelligence: What is it?
- Creative Thinking
- Dealing with Grief and Loss
- Happiness Is…(Examining Job Satisfaction)
- Remember This! (Memory Improvement Tips)
- S.O.S.: Stop On-going Stress
- Talking with Elderly Relatives About Difficult Issues
- Understanding Generations at Work
The program office is located at the Administrative Services Building on Hoover and Greene.
Phone: (734) 936-8660
E-mail: fasap@umich.edu
Web: http://www.umich.edu/~fasap
UMHS Employee Assistance Program
The Employee Assistance Program (EAP) is a confidential, no cost service for UMHS Faculty, Staff, and their families. Our goal is to inspire ongoing individual and organizational development, while contributing to the health and well-being of the Health System community. We do this by providing brief counseling and coaching services, mediation services, crisis intervention, assessment and referral, educational and training programs, and supervisory, staff, and team consultation.
The EAP Staff provide one-on-one counseling for both personal and workplace concerns. Program staff are trained to use individual and team strengths to assist the resolution of work group issues. Consultation, mediation, and education programs for both supervisor and employee are available. EAP programs and services include:
- Prompt, effective assessments and referral as well as brief counseling and problem resolution services to the emerging mental, emotional, and behavioral health needs of the UMHS workforce and their family members
- Referrals to community resources, located both within and outside of the University of Michigan
- Consultative services for staff, supervisors, managers, and administrators on an array of staff development and organizational concerns
- Workgroup services that include mediation, conflict resolution, and coaching for teams experiencing work related stress
- Educational training sessions on topics of interest such as renewal, emotional intelligence, grief and bereavement, interpersonal conflict, stress, and resilience
- Critical Incidence Stress Debriefing (CISD) and crisis management services to individuals and work teams impacted by traumatic situations of loss, injury, or acts of violence
Educational offerings include:
- Resiliency and Stress Fitness in the Workplace
- Work-Life-Family Balance
- Thriving at Home and Work
- What Positive Emotions Can Do for You
- Emotional Intelligence in the Workplace
- Building High Trust Relations at Work
- Cultivating Respect, Appreciation, and Inspiration Across the Generations
- The Good, the Bad, and the Ugly: Managing Emotion As We Manage Our Conflicts
- Improving Interpersonal Conflicts
- Mental Health, Stress, and Productivity in the Workplace
- Why Do Anything About Burnout?
- Depression: What It Is and the Help That Is Available
- Loss and Grief in the Healthcare Profession: Doorway to Empathy
- Above All “Do No Harm”: Exploring Substance Abuse and Addiction in the Workplace
Phone: (734) 763-5409
E-mail: eap@umich.edu
Web: http://www.med.umich.edu/mworks/eap
Mediation Services
Mediation Services provides individual consultation about workplace disagreements, and professional mediation for two or more parties who want to resolve a work-related dispute. In an individual consultation, the mediator helps you to explore the concern off the record and think through alternatives for resolving it. In mediation, parties meet with the mediator to seek a mutually satisfactory solution. Mediation is voluntary – no one is obligated to participate. All services are confidential; no name-linked records or any kind are kept. All faculty and staff members of the University are eligible for service.
To schedule an appointment or to learn more, call (734) 936-8660 or visit http://www.umich.edu/~mediate.
Brown Bag Educational Sessions
Have you or your team ever wanted to know how to handle a conflict, or to confront a co-worker on an issue in your work environment?
Mediation Services provides “Brown Bag” educational presentations for faculty or staff work-groups who want to learn more about conflict management. These one-hour presentations, currently free of charge, are provided on request at your site and can be scheduled for a lunch hour or as a staff development session.
Topics Offered
- Conflict 101: Understanding how individuals respond to conflict
- Conflict Competent Teams: How the best teams handle it
- Cross-cultural Conflict in the Workplace
- Handling Confrontation and Conflict
- Understanding Different Generations in the Workplace
For information about customized topics or to schedule one of our Brown Bags, contact us at:
Phone: (734) 936-8660
E-mail: mediation.services@umich.edu
Web: http://www.umich.edu/~mediate
The Office for Institutional Equity
This office delivers programming and services for University of Michigan faculty, staff, students and management to support diversity, equal access, affirmative action, equitable treatment, and cultural understanding and competency; and to prevent discrimination, sexual harassment and discriminatory harassment. In collaboration with other University of Michigan offices, this office seeks to ensure a climate that promotes inclusiveness and an ethical work environment.
This office includes the following areas:
- Consultation to employees, supervisors and managers regarding issues related to discrimination, sexual harassment and discriminatory harassment in the workplace
- Development and implementation of the University of Michigan Affirmative Action Plan
- Intake for and investigations of complaints of discrimination or harassment
- Oversight for ADA compliance
- Programming on cultural competencies
- Discrimination and harassment prevention programming (race, sex, color, religion, creed, national origin or ancestry, age, marital status, sexual orientation, disability or Vietnam era veteran status.)
- Narrative and data reports (delivered via the data and metrics experts in HRRIS)
Phone: (734) 763-0235 TTY: (734) 647-1388
E-mail: Institutional.Equity@umich.edu
Web: http://hr.umich.edu/oie
Health System Human Resources
The University of Michigan Health System Human Resources Department, Office of Organizational Effectiveness is proud to present The EDGE: Strategies for Cutting Edge Leadership. The EDGE is a multi-program series for a variety UMHS employees ranging from all staff to executive leadership. The EDGE originated from the Work Force Investment Plan which recommended that UMHS provide leadership development opportunities, training and resources to managers and supervisors to enhance their effectiveness. There are four components to The EDGE:
Leaders at All Levels – aims to provide leadership development opportunities to all employees of the Health System in the form of monthly brown bags and quarterly ½ day seminars.
Foundations for Successful Leadership - s a 10-session cohort program, designed for individuals who are relatively new to the role of supervisor/manager (0-3 years experience) or new to these roles within the UM Health System.
Masters Series - The Masters Program is currently in design and planned as a modular program including applied learning and skill development. It is designed to enhance the effectiveness of more experienced supervisors and managers.
Executive Series – Leadership for the Executive level at UMHS includes the Annual Leadership Day and the Emerging Leaders Program.
For more information please visit our leadership development website at http://www.med.umich.edu/Leadership/index.htm.
To schedule for Foundations for Successful Leadership, visit the Foundations page at http://www.med.umich.edu/Leadership/training/foundation/index.htm or contact Jessica Bliss at jesbliss@med.umich.edu or 647-1887.
MFit Healthy Lifestyle Programs
MFit offers a broad range of programs devoted to teaching, motivating, and supporting individuals in making healthy lifestyle choices, including:
Weight Management Program - teaches healthy habits for life, focusing on diet, exercise and health psychology. www.med.umich.edu/mfit/weight 734.975.3024.
Healthy Cooking Classes - make high-fit, low-fat cooking and eating tastier, healthier, and easier than ever. Classes are held in the Demonstration Kitchen at the U-M Health System’s East Ann Arbor Health and Geriatric Center. www.med.umich.edu/mfit/nutrition/cooking.htm 734.975.3024.
Exercise and Relaxation Classes - including yoga, body sculpting, step aerobics, Pilates and more are offered once a week for 45 minutes and discounts are offered to U-M employees. www.med.umich.edu/mfit/employee/classes.htm 734.975.3024.
Personal Training and Fit-Script programs which are designed to meet participants’ individual exercise needs and focus on patients with special health needs, respectively. www.med.umich.edu/mfit/fitness 734.647.7714.
Tobacco Cessation - helps individuals quit smoking through private and group programs. www.med.umich.edu/mfit/tobacco 734.936.5988
Alcohol Management - teaches people how to make better decisions about how much alcohol they consume. www.med.umich.edu/mfit/alcoholmanagement 734.647.6691 or 800.222.5145.
Health Education Resource Center - helps people with any health challenges they may encounter in life. The center offers information and help with topics ranging from dealing with a recent diagnosis to caring for aging parents to stress management. www.med.umich.edu/mfit/herc 734.647.5645 or 800.433.MFIT (6348).
Risk Management Services
Risk Management provides essential insurance coverages, contract review, and loss prevention services to the University Community. Insurance areas include: Auto, Property, General Liability, Medical Professional Liability, and other coverages.
Assistance and training areas include: claim reporting, addressing issues related to mold exposure, and specific topics tailored to the needs of individual departments. RMS also sponsors quarterly seminars addressing topics of Employee Background Checks, Preparing For Disasters, IT Security Issues in Higher Education, Dealing with Student Interns, etc.
Phone: (734) 764-2200
E-mail: meybarra@umich.edu
Web: http://www.umich.edu/~riskmgmt/
Work~Connections: Employee-Centered Illness and Injury Program
Work~Connections is available to assist and support faculty and staff when they have experienced an illness or injury (work and non-work-related), during their subsequent recovery, and through a successful return to work. Assistance and training areas include: injury/illness reporting, early return to work strategies, injury/illness trend reports, and other topics tailored to the specific needs of units.
Phone: 734 615-0643
E-mail: work.connections@umich.edu
Web: http://www.umich.edu/~connect
Other University Services
The Center for the Education of Women
The Center for the Education of Women (CEW) provides programs on topics related to educational planning, career and employment decisions, re-entry into the world of work or of higher education, and managing the demands and transitions of women’s lives. It also provides individual counseling for women or men, whether affiliated with the University or part of the greater community. There is no charge for counseling or for most programs; some programs are offered at a minimal charge.
For additional information, request a CEW program brochure or visit CEW online.
Phone: (734) 998-7080
Web: http://www.umich.edu/~cew
Challenge Program
The University of Michigan's Challenge Program uses experiential learning activities to help University departments and subgroups, as well as businesses and community organizations, learn more about themselves and how they can work together more effectively. Your Challenge Program can be designed to address any of the following topics:
- Improving communication, listening, and feedback skills
- Strengthening group cohesion and camaraderie
- Developing practical decision-making and problem-solving techniques
- Enhancing trust in self and others
- Recognizing and understanding individual strengths
- Practicing effective goal-setting
- Exploring leadership issues
- Getting to know each other better
- Demonstrating commitment and support
Activities can be physical, or we can design a low-impact program for your group. We also have a High Ropes Course, an outdoor Climbing Tower and an indoor climbing wall, all of which can be incorporated into a teambuilding event.
For more information, or to schedule a program, please contact Val Uzark at:
Phone: (734) 936-0603
E-mail: uzark@umich.edu
Web: http://www.recsports.umich.edu/challenge
Financial Operations
Financial Operations is responsible for all accounting activities at the University including the recording and maintaining of accurate account records through various activities. In addition, Financial Operations is responsible for maintaining all University financial historical records, copies of which are available upon request.
Financial Operations offers the following training courses:
- Cost Accounting Standards
- Financial Administration of Federal Projects
- Payroll Overview
- A-21 Expenditure Monitoring on Federally Sponsored Projects
- Additional offerings, refer to DRDA website: http://www.research.umich.edu/training/training.html
Phone: (734) 764-8204
E-mail: chefisch@umich.edu (Cheryl Fischer)
Web: http://www.umich.edu/~finops/index_js.htm
Information Resources
The Askwith Media Library
The Askwith Media Library (formerly the Film and Video Library) offers extensive information on professional and organizational development. To obtain films and videos, contact:
Phone: (734) 764-5360
E-Mail: aml@umich.edu
Web: http://www.lib.umich.edu/aml/
Kresge Business Administration Library
Kresge Business Administration Library has a large collection of Human Resources books, journals, and information in electronic format. You may obtain additional information as follows:
Phone: (734) 764-9494
E-Mail: kresge_library@umich.edu
Web: http://www.bus.umich.edu/kresgelibrary/
Occupational Safety and Environmental Health
Occupational Safety and Environmental Health (OSEH) has an extensive library of health and safety training videos available for your use. You may view their collection by title and topic, read a short summary of each program and see details such as video length and producer at http://www.oseh.umich.edu/videolibrary.html. To reserve a video, contact Kelli Ford at (734) 647-2231.
IT Education Services Non-Credit Courses
IT Education Services offers a comprehensive program of non-credit computing and computing-related courses for computer users of all levels and learning styles. Instructor-led courses cover topics such as project management, Microsoft Office products (PowerPoint, Excel, Word, Access and Outlook), FileMaker Pro, Web publishing (Dreamweaver, GoLive, FrontPage), Brio Query, digital photography, desktop publishing and more. There is a new series for Macintosh users and system administrators. Customized or one-on-one training can be made available upon request.
To discuss a special course for your department or for more information, contact IT Education Services at:
Phone: (734) 763-3700
E-Mail: itd.workshops@umich.edu
Web: http://www.itd.umich.edu/education
Occupational Safety and Environmental Health
The University of Michigan's Occupational Safety and Environmental Health (OSEH) Department is a vital link in the enhancement of a healthy and safe University environment. OSEH's nine specialized program areas lead the University and support the surrounding community through partnership, guidance, and education to promote health, safety, protection of the environment and regulatory compliance.
OSEH has developed occupational safety and environmental health training programs for the continued safety of all UM employees, to encourage safe work practices and to remain in compliance with state and federal regulations. Find out what training you need at www.oseh.umich.edu/Training_Handout.pdf or view their entire list of training opportunities at www.oseh.umich.edu/training.html.
OSEH also provides free worksite assessments, educational sessions and hands-on training programs regarding ergonomic principles.
Phone: (734) 647-1143
Web: http://www.oseh.umich.edu/training.html
Division of Research Development and Administration
DRDA assists faculty and staff members in all aspects of externally funded research projects and other scholarly activities – from the identification of a potential sponsor and the preparation of a proposal, through various administrative problems (related to budgets, personnel, space, sub-contracts, reporting and accountability, patents, negotiations with the sponsor) during the course of the project, to the submission of the documents required to close out the project.
DRDA offers the following training courses:
- Research Administrator’s Network (RAIN) Meetings, held quarterly
- Introduction to Sponsored Projects Administration“
- Industry Sponsored Projects: Working with DRDA
- Developing Budgets for Sponsored Projects
- DRDA and CFR: Gifts vs. Grants, Who Does What
- Arts, Humanities and Education Grants: An Overview
- Finding Funding Opportunities
- Research Proposal Writing Workshop
- NSF Fastlane Proposal Preparation
- NIH Training Grants Administration
- Research Administrator’s Instructional Network (RAIN), 30 hour program, offered three times per year
Phone: (734) 763-5587
E-mail: drda-workshops@umich.edu
Web: http://www.research.umich.edu/training
M-Pathways and U-M Data Warehouse training and documentation
Michigan Administrative Information Services (MAIS) is the administrative department at The University of Michigan that designs, implements, and supports U-M administrative information systems and processes. These systems include “M-Pathways” systems – Financials/Physical Resources System, Human Resources Management System, and Student Administration System – as well as the Development/Alumni Constituency (DAC) System and numerous smaller systems that support various aspects of the University's business.
Web-based learning:
The MAIS Learning & Information Center (MAIS LINC) is an integrated, web-based solution for administrative systems training, documentation, and communications. It is available to University employees who have access to any of the M-Pathways systems and/or access to the U-M Data Warehouse. MAIS LINC provides access to the most recent M-Pathways training materials and reference documentation, including interactive software simulations, printable step-by-step procedures and quick reference sheets, and e-learning courses. MAIS LINC users can also view their personalized M-Pathways training transcripts, upcoming training, and other training-related information – all from a single location.
Resources are added to MAIS LINC on an ongoing basis. MAIS LINC can be accessed via the Wolverine Access Gateway: http://wolverineaccess.umich.edu.
Classroom training:
MAIS coordinates a training program that prepares U-M staff to use the M-Pathways systems and the U-M Data Warehouse. Instructors are functional experts from the central business offices, academic units, and MAIS who understand the business processes supported by the systems.
Course descriptions and class schedules are located at http://www.mais.umich.edu/training/index.html
U-M's administrative data resources are available to staff who need them to perform their jobs. In most cases, U-M staff members are required to complete training to obtain access to the systems. Faculty and staff can request access to U-M's administrative data resources by submitting an authorization form provided on the MAIS website: http://www.mais.umich.edu/access/accessprocess.html
In some cases, training can be offered to staff members who want to learn about these systems for career advance opportunities, but who don’t need access for their current positions. Contact MAIS Access Services to learn about this option: 734-936-7000 option 2.
Faculty Exploratory
A program as well as a facility, the Faculty Exploratory was designed specifically for faculty at the University of Michigan to enhance lecturing, research and publishing skills. Whether you already use technology and just need a few tips or are just starting out and need a whole new skill set, you can take hands-on workshops, set up an appointment or just stop in and say “HELP!”
With the exception of EndNote, ProCite and Refworks – which are available to staff as well as faculty – our workshops and consulting are free of charge and for faculty only.
Phone: (734) 647-7406
E-Mail: exploratory@umich.edu
Web: http://www.lib.umich.edu/exploratory
