Who does what? And what are their numbers?
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| Medical Coverage |
| Blue Cross Blue Shield of Michigan |
800-423-7488 |
www.bcbsm.com |
| Care Choices HMO |
800-852-9780 |
www.carechoices.com |
| Comprehensive Major Medical |
800-423-7488 |
www.bcbsm.com |
| GradCare |
734-913-2211* |
www.mcare.org |
| Health Alliance Plan |
800-422-4641 |
www.hap.org |
| M-CARE HMO, M-CARE PPO PLUS, and Point-of-Service |
734-913-2211* |
www.mcare.org |
| (Other locations in Michigan) |
800-658-8878 |
| United of Omaha Major Medical |
800-228-9114 |
www.mutualofomaha.com |
| *This is not a UM number, you must dial the full seven digit number to reach M-CARE. |
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| Flexible Spending Accounts |
| SHPS, Inc. FSA Processing |
800-678-6684 |
www.mySHPS.net |
| SHPS Toll Free Fax Line for UM |
877-270-3922 |
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| Retirement Plans |
| Fidelity |
800-343-0860 |
www.fidelity.com/atwork |
| Fidelity (Local Office) |
800-457-2926 |
| Fidelity (Workshops, Individual Counseling) |
800-642-7131 |
| TIAA-CREF (24 Hour Automated Phone Center) |
800-842-2252 |
www.tiaa-cref.org |
| TIAA-CREF (Telephone Counseling Center) |
800-842-2776 |
| TIAA-CREF (Local Office, Workshop, and Individual Counseling) |
734-332-3504 |
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Other Resources
University of Michigan Departments
Benefits Office
Faculty and Staff Assistance Program (FASAP)
Work place, trauma, and grief counseling
Office of Financial Aid
Human Resource Development (HRD)
Professional Development Courses
Department of Public Safety
Standard Practice Guide (SPG)
Wolverine Access
Work Connections
Assists employees when they experience illness or injury, either work-related or non-work-related.
Work/Life Resource Center
Connects employees with campus and community resources that help them integrate their personal life and their work life.
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National Benefits Organizations
Medicare
To contact Medicare by telephone call 800-633-4227, or for TTY/TDD 877-486-2048.
National Committee for Quality Assurance (NCQA)
Organization whose mission is to improve the quality of health care.
Social Security Administration
To contact the Social Security Administration Office by telephone call 800-772-1213, or for TTY/TDD 800-325-0778.
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