"'An excellent survey of the operation of QCCs in Japan.'"
Everette J. Freeman in Labor Studies Journal

"'The clearest available description of Japanese QCCs and how they work.'"
Randy Hodson in Contemporary Sociology

"'This book should be read by everyone interested in problems of industrial and organization sociology.'"
Wolfgang Seifert in Economic and Industrial Democracy

"'This volume contains some most interesting information and analyses that are relevant not only to quality control circles but also to broader issues.'"
Stephen Hill in the British Journal of Industrial Relations

"'A must read book for everyone concerned with improving organizational performance.'"
Philip C. Thompson, Ph.D., author of Quality Circles: How to Make them Work in America