Transforming Your Culture

(2.2mb) - cultural audits helpful

As a by product of our focus on Quality tools and principles we have been working to transform the organization:

(1mb) - change happens slowly

(1.8mb) - move from individual to team focus

FROM:

one who has provided services to customers through sometimes disjointed, fragmented unit-focused processes

....TO:

one who is trying hard to get all parts of a large organization to use its resources most effectively to satisify customers.

(1mb)

FROM:

one who has had fairly narrow or prescriptive norms for employees in various of its units.

....TO:

one who can manage diversity of people, ideas methods, tools, etc.

(1.6mb)

FROM:

one who provided technology to University staff, faculty and students.

....TO:

one who works in partnership with University Staff, faculty and students to provide information technology solutions

(3.6mb)

(2.7mb)

(1mb)

FROM:

one who has had traditional hierarchical and control organizational structures.

....TO:

one who is seeking, slowly, to empower staff.

(2.6mb)

(2mb)

FROM:

one who had employees who "just came to work".

....TO:

to one where people are focused on serving customers and being productive.

(1.4mb)