UNIVERSITY OF MICHIGAN CAREER FAQs
Registration Information
How do I register on the Careers at the U web site?
FOR U-M REGULAR EMPLOYEES: Registration is already complete. Select the link for U-M EMPLOYEE JOB SEARCH and login using your uniqname and UMICH (Level One/Kerberos) password. The only information retained in the system are your first name, last name, UMID and umich email address. Any other contact information should be included in your resume.
Your U-M supplied “umich.edu” email address is the default email address of record and can not be changed. If your email account currently resides on a different U-M server. Please work with your IT help desk to ensure a forwarding order is set up so that you will receive automated emails from the system or follow the steps here: http://www.itd.umich.edu/itcsdocs/s4279/
FOR U-M TEMPORARY EMPLOYEES AND U-M STUDENTS: Select the link on the web site for EXTERNAL APPLICANTS AND U-M TEMPORARY STAFF JOB SEARCH. Click on the JOIN NOW button and complete the registration process by creating a username and password. Note: As an external applicant, this system will not accept your uniqname and UMICH password.
You may use your U-M supplied email address if you have one as your email address of record. Note that all correspondence related to the employment process will be sent to that email address. Additional information regarding registration is included in the registration information FOR EXTERNAL APPLICANTS below.
FOR EXTERNAL APPLICANTS: Click on the link for EXTERNAL APPLICANTS AND TEMPORARY STAFF JOB SEARCH and complete the registration process.
You must have an email address to apply for jobs, as all information regarding your job search will be communicated via email – this includes email notices that are sent when a new job posting is listed that fits your saved search criteria. Free email accounts can be created through Hotmail, Yahoo! and others.
Once registered, an email confirmation is sent with Username and password hint. Please save it for your records. We cannot reset your password if you misplace it. Helpful Hint: Use the Password Hint box to store your actual Password. When the hint is requested, the email will contain the actual password.
We do not store username or password information and are unable to reset it for you. Use the password hint reminder located on the login page. Just enter the username you created at the time of registration and an email with your password hint will be sent to the email address you designated during registration. If you are unable to locate the registration confirmation email or if you are unable to recall your username or password, your only option would be to re-register on the site and create a new username and password. Remember that the username and password fields are case sensitive.
Do I need to submit an application if I've submitted one in the past?
If you have previously submitted a paper application, you will need to register online and either create a resume online or upload an existing resume. Paper application forms are no longer used.
Will I receive confirmation of my registration?
Yes, you will receive an email confirming your Username and password hint. Please save it for your records. We cannot reset your password if you misplace it. Helpful Hint: Use the Password Hint box to store your actual Password. When the hint is requested, the email will contain the actual password.
I’ve misplaced my username and/or password; can you reset it for me?
We do not store username or password information and are unable to reset it. If you are unable to locate the registration confirmation email or if you are unable to recall your username or password, your only option would be to re-register on the site and create a new username and password. Remember that the username and password fields are case sensitive.
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Resumes and Cover Letters
How do I upload a resume?
Login to the Careers website, and select the UPLOAD RESUME option under Manage Resumes. Uploading your resume as a Microsoft Word document is the recommended method and will allow hiring managers to receive and view your resume in its original format.
I don’t have a resume, what should I do?
You can create a resume by clicking on the “Create Resume” option on the site and follow the steps outlined in the Resume Creation Wizard. Please note that when using this option, the content and format of the resume can not be modified in any way. This method is only recommended when you are unable to upload a formatted copy of your resume.
What document formats will be accepted on the site?
The system will accept resumes created in a .DOC (Word), .TXT (Plain Text File) or .HTML (web page) **Please note: Some versions of Microsoft Word create .rtf (Rich Text Format) and .DOCX documents. These are not compatible with our system and will cause an error message during the upload attempt.
Can I include cover letters?
Yes, you can. When applying for a position, incorporate a cover letter, and any other information required, as part your resume document. If you upload your resume, please make sure the cover letter and the resume are combined a single document as only one document may be submitted per job posting. If using the Resume Creation Wizard, use the Other section to add your cover letter information.
I am having difficulty attaching my resume, why won’t it work?
1) Disable any pop up blocker software that is currently active on your computer.
2) Make sure that your resume is in a file format accepted by the website (.DOC, .HTML or .TXT).
3) Make certain that the operating system software and internet browser you are using to access the site is currently supported. A list of supported software can be found on the site main page at www.umjobs.org.
Note: Some home versions of Microsoft Word will save files as an .RTF (Rich Text Format) or .DOCX file. You’ll need to save the file again using the .DOC format selection from your Word program.
How can I tell if my resume/application was accepted?
You will receive on screen confirmation of your successful application and you can also view a list jobs that you have applied for by returning to your personal home page. Click on the HOME button from any page and then scroll to the bottom of the page. To view the list of jobs, click on the link labeled:
Your Account Activity to Date
Number of jobs that you have applied for: click here for details.
I accidentally submitted the wrong version of my resume or did not include my cover letter in the document, can I resubmit it?
Once submitted, your materials can not be modified, and the system will only allow you to bid on a job posting once per registered user account.
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Searching for jobs
How do I search for Jobs?
We recommend the “START HERE” search feature. You can select from various categories for your search. When looking for jobs in specific fields of work, the “Career Family” search is most valuable. Selecting the City field is optional and will narrow your results. For more information on Career Families, reference the U-M Career Family Navigator Tool.
How do I search for jobs at a specific campus location?
When searching for job postings by campus location use the START HERE feature and select the “Starts With” option from the drop down menu in the CAMPUS field. In the next box use the following criteria:
Type “A” for Ann Arbor Campus
Type “H” for Health System
Type “D” for Dearborn Campus
Type “F” for Flint Campus
How do I search for Part Time jobs?
Use the KEYWORD SEARCH to search for part time jobs. Enter “part time” in the search box using the quotation marks around the search word.
How do I improve the results of keyword searches?
Keyword searches look for word matches within the job title and descriptive text of the job posting. General words may be found in many postings. If you search two words, such as customer service, your search will include all jobs with the words customer or service in them. Try using quote marks (e.g., “customer service”) to search for an exact match of only those postings containing both words used together. You can also choose to use the “START HERE” function to select categories that will narrow your search.
How do I search for Nursing jobs?
For Nursing applicant step-by-step instructions, click here or contact a Nurse Recruiter at 1-877-NURSE-UMHS or visit the Nurse Recruitment and Retention web page at http://www.med.umich.edu/nursing/recruitment/index.htm.
How do I search for AFSCME jobs?
For AFSCME staff step-by-step instructions, click here
What are the triangle-shaped arrows that follow the category headlines on the job lists?
These arrows are links that allow you to sort all job listings that appear in your search in ascending or descending order by any of the listed categories.
How do I view all of the types of job classifications at U-M?
The Compensation & Classification website contains information on all classifications in use at U-M. While the Careers at Michigan jobs site displays detailed postings for jobs currently open, the Compensation & Classification site offers information and links to tools that will show you brief market descriptions for virtually every job classification at U-M.
Is there a way to continue my review of jobs where I left off?
Using the back arrow on your browser instead of the “return to jobs list” will return you to the last page of jobs you were viewing. Note: Be sure to clear the cache files from your computer after every session when using the Back Arrow to navigate.
How can I look for jobs that have been newly posted today?
One way to do this is to run your search and then sort by date by clicking on the up arrow next to the date column. You can also create and save your favorite searches and, if you enable receiving emails, you will receive an email message each time a job is posted that meets your search criteria.
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General Application Information
Do I need to submit an application if I've submitted one in the past?
If you have previously submitted a paper application, you will need to register online and either upload a resume or create one. Paper application forms are no longer used. Go to Career Search and select the link that applies to you and complete the registration process.
How soon after I apply for a job will my information go to the hiring supervisor?
As soon as you apply for a job, your submitted materials are available to the hiring manager. Depending on the number of applications received and the department’s search process, it may be several weeks before you know the outcome. If you are not selected for an interview and the job is filled, you will receive an automated email message relating the filled status of the position.
How long before I'll hear from the department?
Hiring supervisors generally begin contacting qualified candidates within a couple of weeks of receipt of their resume.
I saw a Job Posting on the site yesterday and can not find it today, can I still apply?
If the job posting is not visible on the website, the hiring department is no longer accepting applications.
How long does my resume stay active in the system?
Your information will stay active indefinitely. However, as circumstances change, you can login to review and revise your information at anytime. It is recommended that you review your resume information to ensure the most current information is submitted to the hiring department.
How do I determine the current status of a specific job bid?
When a position you’ve applied for has been filled, you will receive an email notice. You can also login and use your personal home page to check which positions have been filled. If the link to the posting is no longer active, the position has been filled.
Do I apply for Health System and campus jobs using the same system?
Yes. All University staff jobs use the same electronic application process. To learn more about Health System jobs in particular, you can also visit the U-M Health System’s careers website. If you are seeking a nursing position, you will also find valuable information on our website devoted to U-M Nursing.
What are the salary ranges for jobs?
Salary information for individual jobs is generally a part of the job posting. If a salary range is not listed, the hiring manager will provide information during the selection process.
I don't have a computer at home ~ how can I apply for positions?
You may come into any U-M employment offices or use a computer at a public library. Additionally, U-M students and employees can visit one of the computing sites at the University. Please view the website for additional information: www.umich.edu/~sites/map/general.html.
I don't know how to use a computer - how can I apply for positions?
We can assist you in any U-M employment office.
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Pre-Employment Screening and Background Checks
Does the University require Pre-Employment Screening?
The Pre-Employment process is a program required for some Health System positions. It helps facilitate the selection process for office-clerical, administrative, service-maintenance and patient care services positions. If a position requires PEP screening, details about the process will be found in the job posting.
Does the University confuct background checks on new employees?
The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent job offer, and may use a third party administrator to conduct the background checks. Background checks will be performed in compliance with the Fair Credit Reporting Act.
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Troubleshooting
What is the best screen resolution setting for viewing job postings?
For best viewing of the Careers at Michigan web site, a screen resolution of 1024 x 768 pixels is recommended.
What web browsers are supported by the Careers at the U web page?
The site is designed to work with:
- Windows 2000 and XP – Internet Explorer version 7.0
- Macintosh OS X – Safari version 1.2 (Safari 3.0 is not supported at this time)
I'm not receiving job alert email notifications. What can I do?
If your career search page indicates that you are receiving job alert e-mails, yet you do not have them in your inbox, please check your spam blocker to allow emails from umich-cws-admin [umcws@dsc.umich.edu]. If this does not allow you to receive the automatic job alert e-mails, contact your IP provider or unit’s computer support personnel.
I keep receiving a system error Type 10, what can I do?
May users find that clearing the cache (temporary internet) files from their computer helps to resolve this error message.
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Online Resources for Dual Career Couples
Are there any online resources available for dual career couples?
Yes. Visit the Dual Career Resources website (http://hr.umich.edu/empserv/dual/index.html) for information about jobs at the University, major employers in the area, nearby colleges and universities, the community of Ann Arbor, English as a second language resources, and other career search and employment related links.
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Additional Help
- Complete the Applicant Tutorial located on the Careers at the U home page.
- Call the HR/Payroll Service Center between 8 a.m. – 5 p.m. Eastern Time Monday through Friday at (734) 615-2000.
- Come to one of our Employment Offices for individual assistance
U-M Ann Arbor
HR Service Center
Wolverine Tower—G250 (Ground Floor)
3003 South State Street
Ann Arbor, Michigan 48109-1278
Telephone: 734-615-2000
8:00 a.m. – 5:00 p.m., Monday – Friday
Health System Human Resources
North Campus Administrative Complex
2901 Hubbard, Suite 1100
Ann Arbor, MI 48109/2435
(734) 647-2385
Hours: 7:30 a.m. – 5:00 p.m., Monday – Friday
U-M Flint
Office of Human Resources
213 University Pavilion
Flint, MI 48502-1950
Telephone: 810-762-3150
8:00 a.m. – 5:00 p.m., Monday – Friday
U-M Dearborn
Human Resources & Affirmative Action
1020 Administration Building
4901 Evergreen Rd
Dearborn, MI 48128
Telephone hone: 313-593-5190
8:00 a.m. – 5:00 p.m., Monday – Friday
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