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ITCS Exchange Home
Features
Service Details
Accessing Exchange
Documentation & Support
Migrating to Exchange
FAQ
Exchange Technical Library
Known Issues
Internal Resources (ITCS staff only)

Welcome to the ITCS Exchange Service

Thank you for your interest in the ITCS Exchange Service, a campus-wide service allowing departments to provide a sophisticated email and calendaring solution to their users through an integrated, central offering. This service was conceived by an IT Commons-based discussion between LSA, Engineering, Business School and ITCS and is run and managed by ITCS.

Exchange Service Update: Breaking news

If you would like to receive these updates via email, join the group Exchange Inform in the U-M Online Directory

February 13, 2009 Exchange 2007 Migration Complete
Converting Calendar Resources
New Documentation
New Order Forms
When Someone Leaves

You can view previous update messages on the Updates page

The following web pages will guide your unit through obtaining, using and supporting the service.

Features Benefits and features of the ITCS Exchange Service.
Service Details How to get the service and what functionality the service provides.
Accessing Exchange How to access the Exchange service from various platforms and the web.
Exchange Voice Mail Exchange Voice Mail is replacing Message Center and Centrex Meridian voice mail at U-M. Learn about the Unified Messaging features for Exchange users and the features available for non-Exchange users.
Documentation & Support How to get support for Exchange, including documentation and training.
Migrating to Exchange Options for moving existing mail and calendar data to the Exchange service.
FAQ Frequently asked questions about the ITCS Exchange Service and how it fits into the U-M email/calendaring environment.
Exchange Technical Library The Exchange Technical Library is a resource for departmental System Administrators and Helpdesk staff. While some end users may find this information useful, it is written at a technical level and may not contain enough detail to be generally helpful. It assumes technical familiarity and comfort with Windows and campus computing.
Known Issues & Workarounds Known issues with Exchange in the U-M environment. Solutions and/or workarounds for these issues are offered.