UM Resources

• Standard Practice Guide: Mediation Services 201.09
  This is the University Standard Practice Guide regarding Mediation Services for Faculty and Staff.
  
  
• Office of Student Conflict Resolution
  OSCR helps Michigan students learn how to manage and resolve conflict peacefully. An office of the University, OSCR provides a variety of programs and services designed to support a safe, just and peaceful community. OSCR provides mediation services to all Michigan students, free of charge. OSCR also serves as a community hub for students, faculty and staff with an interest in conflict resolution.
  

• University Ombuds Office
  The Ombuds office is a place where student questions, complaints and concerns about the functioning of the University can be discussed confidentially in a safe environment.
  
  
• Faculty and Staff Assistance Program (FASAP)
  FASAP offers a number of services designed to help staff, faculty, and their immediate family members with personal difficulties encountered at both work and home.
  
  
• Resolutions
  Resolutions is an eNewsletter from FASAP, Work/Life Resource Center, & Mediation Services. It is published in January, May, and September each year.
  
  
• MWorks Employee Assistance Program (U-M Health System)
  The primary purpose of the M Works Employee Assistance Program is to assist in the identification and resolution of personal or work related issues that may affect productivity and overall satisfaction in the work environment, as well as, the employee's personal well being. This service is for Medical System Employees.
  
  
• Work/Life Resource Center
  The Work/Life Resource Center (WLRC) helps University of Michigan families achieve that balance through connections with campus and community resources that help you integrate your personal life and your work life.
  

Other Resources

• Ron Kelly Tools: Tools to Use Now
  Valuable Conflict Resolution Tools You Can Use Right Away
  
  
• Mediate.com: Mediation Information and Resource Center
  Resources for mediation.
  
  
• ADR.org: Mediation Services
  This mediation and dispute resolution resources site contains substantial on-line materials for alternative dispute resolution and mediation.
  
  
• Dispute Resolution Center of Washtenaw County
  The Dispute Resolution Center (DRC) is a non-profit organization working to promote peaceful and creative conflict resolution in Washtenaw and Livingston Counties
  
  
• The Conflict Resolution Information Source
  Comprehensive Gateway to Conflict Resolution Resources
  
  
• Wayne State University Campus Mediation Resources
  “Tools for Working with and Learning from Conflict in Higher Education"
  
  
• Association for Conflict Resolution
  The Association for Conflict Resolution (ACR) is a professional organization dedicated to enhancing the practice and public understanding of conflict resolution.
  
  
• Wayne County Mediation Services
  Providing alternative dispute resolution services throughout Wayne County, Michigan
  
  
• The US Equal Employment Opportunity Commission for Mediation
  Mediation is a form of Alternative Dispute Resolution ( ADR ) that is offered by the U.S. Equal Employment Opportunity Commission ( EEOC ) as an alternative to the traditional investigative or litigation process. Mediation is an informal process in which a neutral third party assists the opposing parties to reach a voluntary, negotiated resolution of a charge of discrimination.
  
  
• Federal Mediation & Conciliation Service
  Advancing the Nation's Welfare through Effective Settlements, Improved Labor-Management Relations and Conflict Resolution.
  
  
• The National Institute for Advanced Conflict Resolution (NIACR)
  Founded for the purpose of advancing the field of conflict resolution in the United States, and promoting a greater understanding of the role of mediation in resolving disputes.