Mediation

Helping You Hold Difficult Conversations and Resolve Difficult Situations

Mediation is a voluntary, non-legal process to prevent or resolve a dispute collaboratively. It allows two or more parties to communicate openly and honestly, in a safe and structured setting, about a disagreement. The professionally trained mediator assists parties to hear each other, to understand each other's perspective, and to develop constructive outcomes.

Mediation is especially effective at the early stage of a disagreement, opening up communication before the concerns escalate. Often, we ask parties in mediation to consent to an "agreement to mediate," describing our process and calling attention to the issue of confidentiality. Here is a sample that you may want to review:

Agreement to Mediate

For more information, or to schedule a consultation or mediation:

• Call: 734-615-4789
• Email: mediation.services@umich.edu
• Use our: Online Inquiry Form

Please make sure to include information on how to contact you, and whether or not it is okay to leave a message on your answering machine/voicemail (if applicable).