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This
page features expert advice ranging from tips on how to
avoid common mistakes when creating a professional resume
to salary negotiation process. Below is a list of the various
articles:
-
Resume-Writing Tips
-
Unprofessionalism
-
Five Ways to Really Screw Up
Your Resume
Resume-Writing
Tips
How to Prepare an Effective Resume
Sources: JobWeb.com, 2004; the Rockport Institute, 2004.
1.
Resume Essentials
Before you write, take time to do a self-assessment
on paper. Outline your skills and abilities as well
as your work experience and extracurricular activities.
This will make it easier to prepare a thorough resume.
Resumes must contain all the basic information listed
below.
2. The Content of Your Resume
Name,
address, telephone, e-mail address, web site address
All your contact information should go at the top of
your resume.
- Avoid
nicknames.
-
Use a permanent address. Use your parents' address,
a friend's address, or the address you plan to use
after graduation.
- Use
a permanent telephone number and include the area
code.
-
If you have an answering machine, record a neutral
greeting.
- Add
your e-mail address. Many employers will find it useful.
(Note: Choose an e-mail address that sounds professional.)
- Include
your web site address only if the web page reflects
your professional ambitions.
Objective
or Summary (optional)
An objective tells potential employers the sort of work
you're hoping to do.
- Be
specific about the job you want. For example: To obtain
an entry-level position within a financial institution
requiring strong analytical and organizational skills.
- Tailor
your objective to each employer you target/every job you
seek.
Education
New graduates without a lot of work experience should
list their educational information first. Your most recent
educational information is listed first.
-
Include your degree (A.S., B.S., B.A., etc.), major, institution
attended, minor/concentration.
- Add
your grade point average (GPA) if it is higher than 3.0.
- Mention
academic honors.
Work Experience
Briefly give the employer an overview of work that has
taught you skills. Use action words to describe your job
duties. Include your work experience in reverse chronological
order—that is, put your last job first and work
backward to your first, relevant job. Include:
-
Title of position,
- Name
of organization
- Location
of work (town, state)
- Dates
of employment
- Describe
your work responsibilities with emphasis on specific
skills and achievements.
Other information
- A
staff member at your career services office can advise
you on other information to add to your resume. You may
want to add:
- Key
or special skills or competencies,
- Leadership
experience in volunteer organizations,
- Participation
in sports.
Ask people if they are willing to serve as references before
you give their names to a potential employer.
Do not include your reference information on your resume.
You may note at the bottom of your resume: "References furnished
on request."
3. Resume Checkup
You've written your resume. It's time to have it reviewed
and critiqued by a career counselor. You can also take the
following steps to ensure quality:
Content:
- Run a spell check on your computer before
anyone sees your resume.
- Get a friend (an English major would
do nicely) to do a grammar review.
- Ask another friend to proofread. The
more people who see your resume, the more likely that
misspelled words and awkward phrases will be seen (and
corrected).
Design:
These tips will make your resume easier to read and/or scan
into an employer's data base.
- Use white or off-white paper.
- Use 8-1/2- x 11-inch paper.
- Print on one side of the paper.
- Use a font size of 12 to 14 points.
- Do not use line or borders
- Do not use bold print, italics, or underlining
- Use Large and clear typestyle
- Leave large margins all the way around the resume
- Be sure to center your name, address and phone at the
top.
- Choose one typeface and stick to it.
- Avoid italics, script, and underlined words.
- Do not use horizontal or vertical lines, graphics, or
shading.
- Do
not fold or staple your resume.
- If
you must mail your resume, put it in a large envelope.
The quality of the resume is likely to be poor, if the
above criteria were not followed precisely. Many resumes,
once scanned, are impossible to read.
4. Action Words
Use power or action words to describe your experience
and accomplishments. For every skill, accomplishment,
or job described, use the most active impressive verb
you can think of (which is also accurate). Begin the sentence
with this verb, except when you must vary the sentence
structure to avoid repetitious writing. Examples of action
words you can use:
| ability |
corrected
|
granted
|
performance
|
| accelerated
|
counseled
|
guided |
performed
|
| accomplished
|
counted
|
halved
|
persuaded
|
| achieved
|
created
|
handled
|
persuaded
|
| acquired
|
critiqued |
helped |
planned
|
| adapted
|
cultivated
|
hired
|
positive
|
| addressed
|
cut |
identified
|
potential
|
| administered
|
dealt
|
implemented |
prepared
|
| administered
|
decided
|
improved
|
presented
|
| advised
|
defined
|
incorporated |
prevented
|
| allocated
|
delegated
|
increased
|
processed
|
| analyzed
|
delivered
|
increasing
|
procured
|
| answered
|
demonstrated
|
indexed
|
produced
|
| anticipated
|
described
|
influenced
|
productive
|
| appeared
|
designed
|
informed
|
proficient
|
| applied
|
determined
|
initiated
|
profitable
|
| appointed
|
developed |
innovated
|
programmed
|
| appraised
|
developing
|
inspected
|
prohibited
|
| approved
|
devised
|
installed
|
projected
|
| arranged |
diagnosed
|
instituted
|
promoted
|
| assembled
|
directed
|
instructed |
proposed
|
| assessed |
discovered
|
insured
|
proven
|
| assigned
|
discussed
|
interpreted
|
provided
|
| assisted
|
distributed
|
interviewed
|
publicized
|
| assumed |
documented
|
introduced |
published
|
| assured
|
doubled |
invented
|
purchased
|
|
audited |
drafted |
invested
|
purchased
|
| awarded |
earned
|
investigated
|
pursued |
| budgeted
|
edited
|
involved
|
qualified
|
| calculated
|
educated
|
issued |
raised |
| capability
|
effected |
joined |
rank |
| capable
|
effective |
kept |
rated |
| capacity
|
effectiveness
|
knowledgeable |
realized |
| cataloged |
efficient
|
launched
|
received |
| caused
|
eliminated
|
launched
|
reconciled |
| centralized
|
endorsed
|
learned |
record
|
| chaired
|
enforced
|
leased
|
recruited
|
| changed
|
enlarged
|
lectured
|
reorganized
|
| clarified
|
enlarging
|
led
|
repeatedly
|
| classified
|
enlisted
|
licensed
|
reported
|
| closed
|
ensured |
listed
|
researched
|
| collaborated
|
entered |
logged |
resolved
|
| collected
|
equipped
|
made
|
resourceful
|
| combined
|
established |
maintained
|
responsible
|
| commented |
estimated
|
major
|
results
|
| communicated
|
evaluated |
managed
|
reviewed
|
| compared
|
examined
|
marketed
|
selected
|
| competence
|
excellent
|
matched
|
separated
|
| competent
|
exceptional |
mature |
set
up |
| compiled
|
executed
|
mature |
significant
|
| complete
|
expanded
|
measured
|
significantly
|
| completed |
expanding
|
mediated
|
simplified
|
| completely |
expedited |
met
|
solved
|
| composed
|
experienced
|
minimized
|
sound
|
| computed
|
experimented |
modified
|
specialist
|
| conceived
|
explained
|
monitored
|
stable
|
| conceptualized
|
explored
|
motivated
|
staffed
|
| concluded
|
expressed
|
moved |
substantial |
| condensed
|
extended |
named |
substantially
|
| conducted |
filed
|
nationwide
|
successful |
| considered
|
financed
|
navigated |
supervise
|
| consistent
|
focused
|
negotiated
|
surveyed
|
| consolidated
|
forecast
|
observed
|
taught
|
| constructed
|
forecasted
|
obtained
|
tested
|
| constructed
|
formed
|
opened
|
thorough
|
| consulted
|
formulated
|
operated
|
thoroughly
|
| continued |
found
|
ordered
|
trained
|
| contracted
|
founded
|
ordered
|
used |
| Contributions |
gathered
|
outstanding |
versatile
|
| controlled
|
generated
|
oversaw
|
vigorous
|
| converted
|
global
|
participated
|
well-educated
|
| coordinated
|
graded
|
perceived
|
well-rounded
|
5. The Presentation of the Resume
The resume is visually enticing
- Simple
clean structure.
- Very
easy to read.
- Symmetrical.
Balanced.
- Uncrowded.
- As
much white space between sections of writing as possible;
use sections of writing that are no longer than six lines,
and shorter if possible.
Uniformity and Consistency
- Be
consistent in the use of italics, capital letters, bullets,
boldface, and underlining.
- Absolute
parallelism in design decisions. For example, if a period
is at the end of one job's dates, a period should be at
the end of all jobs' dates; if one degree is in boldface,
all degrees should be in boldface
- Be
consistent in the use of italics, capital letters, bullets,
boldface, and underlining.
- Absolute
parallelism in design decisions. For example, if a period
is at the end of one job's dates, a period should be at
the end of all jobs' dates; if one degree is in boldface,
all degrees should be in boldface
No Errors
- No
typographical errors.
- No
spelling errors.
- No
grammar, syntax, or punctuation errors.
- No
factual errors.
Target Your
Resume to the Job
- Target
the resume to job advertisement.
- Highlight
the key skills that match the job.
- Highlight
key qualifications for the job.
Strengths and
Weaknesses
- Highlight
your strengths - place most of your focus here.
- De-emphasize
your weaknesses.
Show you are
results-oriented
- Wherever
possible, prove that you have the desired qualifications
through clear strong statement of accomplishments, rather
than a statement of potentials, talents, or responsibilities.
- Indicate
results of work done, and quantify these accomplishments
whenever appropriate. For example: "Initiated and directed
complete automation of the Personnel Department, resulting
in time-cost savings of over 25%."
- Preface
skill and experience statements with the adjectives "proven"
and "demonstrated" create this results-orientation.
Concise Writing
- Keep
sentences as short and direct as possible.
- Eliminate
any extraneous information.
- Use
phrases rather than full sentences when phrases are possible.
- Start
sentences with verbs, eliminating pronouns ("I", "he"
or "she").
- Vary
words.
- Don't
repeat a "power" verb or adjective in the same paragraph
- Use
commas to clarify meaning and make reading easier.
- Remain
consistent in writing decisions such as use of abbreviations
and capitalizations.
Printing
- Use
a laser or ink-jet printer to print your resume. The results
are best with laser printers.
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Unprofessionalism
By Max Messmer
The following excerpt from the book Job Hunting For
DummiesŪ, 2nd Edition appeared on the Resumania.com website.
Your resume, above all, must look professional. Consider
the following:
Using paper or ink in unusual colors (such as pinks and
blues) and paper in unusual sizes (anything other than
8 1/2 x 11) demonstrates that you are not a candidate
to be taken seriously. You want your qualifications, not
your choice of paper or ink, to stand out.
It should be printed in black ink on 8 1/2 x 11, preferably
white bond, paper. (Ivory and light gray are okay, too,
but stay away from light pinks and blues.) The margins
should be at least 1 inch all around.
You should use one of the most commonly recognized resume
formats. See Chapter 6 for more information about resume
formats.
The typeface should be simple, unadorned, and easy to
read. It should not look like calligraphy - the typeface
people use for wedding invitations. Although it's okay
to use graphic flourishes such as bullets and boldface
for emphasis, remember to keep them to a minimum and avoid
them altogether in resumes that are destined for optical
scanners (see Chapters 7 and 8). Stick to a single typeface
in a single size.
The information in the resume should be presented in short,
easy-to-read paragraphs.
Make sure that no extraneous pen or pencil marks or correction
fluid appear on the resume - and please, no gravy stains.
Carelessness
The fact that your resume is marred by typos, misspellings,
and grammatical mistakes may not be an accurate reflection
of how qualified you are for a particular job (unless,
of course, the job is proofreader). As a rule, though,
employers are neither patient nor forgiving about these
flaws. A single typo in an otherwise well-organized and
professional-looking resume may not necessarily sink you,
but if the resume is riddled with misspellings and grammatical
errors, you send the message to would-be employers that
you don't pay attention to details.
Cuteness and cleverness
Cute is for babies and kittens, but not for resumes. So
play it straight. Forget puns and clever plays on words;
they don't belong in a resume, and they don't belong in
a cover letter, either. People who read resumes are not
looking to be entertained. And what you might consider
clever, most people - even those who may be amused by
the cleverness - will not consider appropriate.
Irrelevance and fluff
The people who read your resume are interested in one
thing above all: whether, based on what they read, you
deserve serious consideration as a candidate. Given this
priority, any information in your resume that doesn't
contribute an answer to this basic question is irrelevant.
If you're a college graduate, you don't have to mention
the high school you attended. And go easy on your hobbies
and interests. The fact that you are a low-handicap golfer
or have one of the world's most extensive beer can collections
may make for interesting conversation at a dinner party,
but it's of no interest to a would-be employer - unless
you're applying for a job as a golf pro or at a company
that markets beer cans.
Vagueness or jargon
Vagueness occurs when you mention a job title, task, or
set of abbreviations that nobody other than you and the
person you used to work for are going to recognize, such
as Asst. VP, RTP Div. of Corporate Reclassification of
ETY Documents. It also rears its ugly head when you fail
to mention specifically what you were responsible for
in your last job, the number of people you supervised,
the size of the budget you controlled, and so on. Don't
assume that the people who read your resume will figure
out for themselves what you did. They won't.
Misrepresentation
Don't lie. It's that simple. And don't be tempted to embellish
the truth. Of course, you would be foolish to include
in your resume anything remotely unflattering. (It's one
thing to be honest and another thing to be suicidal!)
But the risks of fudging the truth in your resume far
outweigh the benefits, particularly when it comes to specific
facts, such as credentials and titles.
If you were not a vice president of whatever in your last
job, don't anoint yourself with that title simply because
the company you used to work for is out of business. The
issue here goes beyond ethics; it's practical as well.
If, in checking your references, a would-be employer discovers
that you misrepresented yourself in your resume - even
if the misrepresentation is inconsequential - your credibility
will take a beating and you stand a good chance of losing
an offer. If your employer discovers a lie after hiring
you, you could lose the job that you worked so hard to
get. And you might find yourself in over your head if
you inflated prior titles or responsibilities - obviously
counterproductive.
Overkill
Overkill is the excessive use of superlatives, regardless
of who or what those superlatives modify. There's nothing
wrong with tooting your own horn in your resume, as long
as the notes you toot are actual accomplishments and not
simply adjectives that proclaim to the reader how wonderful
you are.
For example, instead of calling yourself a "dynamite salesperson"
(which you shouldn't do unless you really did sell dynamite,
because adjectives like dynamite don't belong in a resume),
report that you were Salesperson of the Month for six
months running.
Underwhelming
As you can come to appreciate in Chapter 7, you need to
do more in your resume than simply list the specific functions
you performed in your previous jobs. What you did is obviously
important. More important to an employer, though, is the
impact of what you did - your accomplishments. The fact
that you were the purchasing agent for a doughnut-making
company is nice, but of more interest is the fact that
you reduced purchasing expenditures by 15 percent during
your first year.
Longwindedness
The extent to which a resume is "longwinded" has less
to do with how long it is - whether it's a one-pager or
a two-pager - and more to do with the language you use
to describe your past experience. Don't fall victim to
the misconception that the best way to make a mundane
task appear more important is to dress it up in lofty
language.
If one of your responsibilities in your last job was to
check the accuracy of invoices, think twice before you
write, "Ensured the numerical veracity of documents sent
to customers in order to effect the collection of funds
due for purchases." If you were a short-order cook, say
so. Don't say, "Assisted in daily preparation of large
quantities of consumable items in a fast-paced setting."
Editorializing
Your opinions on matters such as why a particular project
didn't work out or why you had to leave a job don't really
belong in a resume. In other words, don't write, "Project
would have been much more successful if the birdbrain
I had for a boss had let me do it my way," or this gem
that actually appeared: "Reason for leaving: Boss was
as twisted as a pretzel." Keep your views and sentiments
to yourself, as valid as they might be.
Overpersonalizing
Apart from the basics - your name, address, and phone
number - don't include in your resume any information
that relates to your personal life. Don't mention your
age, your height, your weight, the color of your eyes,
the kind of dog you own, your marital status, the number
of children you have, the condition of your health, or
how many push-ups you can do. Don't talk about your hobbies
(unless they are career-related or reveal some aspect
of your personality that could shed positive light on
your personal qualities - the fact that you run marathons,
for example). Don't mention your favorite author or favorite
food; an employer who spends seconds looking over your
resume isn't going to care.
Resumespeak
The most effective resumes are written in plain, simple
language. Yes, the writing style you use in your resume
should be professional and businesslike, and yes, you
should avoid slang and trendy words. But be equally wary
of business jargon and go easy on "businessese": words
and phrases such as "assisted in the facilitation of"
and "optimized."
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Five
Ways to Really Screw Up Your Resume: Avoid these mistakes
if you want to make a good impression
By Laura Lyjak
Career Focus, Fall 2003, Vol. 6 #2:16
Yes, your resume is just a piece of paper. Although it
might not seem fair that the job of your dreams is riding
on the piece of paper, it's your first opportunity to impress
the person with the power to hire you.
There are more rules to writing a resume. The more you know
about applying these rules, the better your chance of writing
a resume that will lead to phone calls, interviews and eventually
a job that makes you very, very happy.
Sometimes perfectly good job candidates are eliminated because
they chose the wrong keywords. Other times, important qualifications
are overlooked because they're in the wrong place. Or it
may be the little details of spelling and grammar that take
a resume out of the running. Here are five common mistakes
that can send your resume to the bottom of the stack, and
leave you wondering why no one calls, no one writes and
all your fine talents are going to waste.
Mistake One: Ignore technology
It used to be that there was one way to write a resume.
You got some nice cream-colored paper and typed up all your
education and experience. Maybe you added a tasteful graphic,
a fancy headline font, or some bullet points for interest,
and you sent your resume off with a cordial cover letter.
Sometimes you can still do that and get good results, but
now many large corporations scan resume to keep in a searchable
database. This creates a whole new set of rules for resume
writers. The best resumes are simple and easily deciphered
by a scanner. Forget the cream-colored paper; stick to plain
white paper. Forget the fancy fonts; use a simple san serif
typeface throughout the resume. While it's alright to use
action words like "developed, " "trained" and "spearheaded,"
be sure to chose specific searchable keywords to describe
your education and experience, such as "bachelor's in computer
science," and "five years network experience."
The Internet has added yet another dimension to resume writing.
In her book Electronic Resumes and Online Networking, Rebecca
Smith says "Traditional resumes focus on visual aesthetics
and content set off by many action verbs. The goal is to
capture attention. Online, a resume must grab a computer's
attention by conforming to some electronic standards." These
days many corporations actually prefer to receive resumes
as e-mail. That's even more bare bones than a scanned resume:
one font, one type size, just the facts.
Mistake Two: Say too much (or too little)
Your goal is to convey your qualifications for the job as
clearly as possible. Details about why you left your last
position, where you hope to be in 10 years or your passion
for windsailing are best left out.
On the other hand, details about your specific accomplishments
and skills should be included. Yana Parker, author of the
Damn Good Resume Guide, advises resume writers to list accomplishments
that demonstrate their skills. Were you an employee of the
month? Did you save your department money? Did you win an
award? Did you master the latest software? Do you have a
3.8 G.P.A. from Harvard? Make sure your resume mentions
facts such as these.
Mistake Three: Put good information in a bad place
You probably have heard of functional and chronological
resumes. In a chronological resume you list your employment
from present to past. In a functional resume you create
a description of your skills based on your experience and
education. Each has its merits and it's up to you to decide
which way to go.
But be sure you put the most important information where
it's most visible. Brad Karch of Jobound.com estimates that
your resume will get a 20 second scan to determine if it's
a keeper. "Everything, yes everything, on that resume needs
to be just right. From what goes on it, to how it's written,
to where it's written, has to be perfect, or you won't get
a second look. In fact, it's jut like an ad. Think about
flipping through a magazine. Do you stop and read every
word of every ad in every magazine? Didn't think so. The
only ones your read are the ones that are appealing and
relevant to you."
Mistake Four: Stick out rather than stand out
One word: Proof-read. Careless errors can be a resume's
downfall.
Your resume should be correct and professional. Of course,
that means grammar, spelling and punctuation are meticulous,
but it also means knowing the etiquette of resume writing.
Just like you wouldn't think of wearing a T-shirt to a job
interview, slang, humor and sloppiness don't belong on your
resume. Resumania.com has thousands of examples of resumes
faux pas. Their advice is to avoid "personal information,
attempts at humor, misusing or omitting words, extraneous
or inappropriate information and awkward phrasing. It pays
to carefully proofread all resumes and cover letters before
submitting them to potential employers - just one typo may
knock you out of the running for a job!"
Mistake Five: Trust the system
If you believe that job hunting means simply searching the
job boards and classified ads, and then sending your resume
to the human resources department, you're going to be disappointed.
Even a flawless resume won't help you if it doesn't get
into the hands of the person who can hire you. That means
skirting the human resources bureaucracy whenever possible.
One way to do this is to network with others working in
the field where you'd like to have a job.
Says Katharine Hansen of quintcareer.com, "Only 5 to 25
percent of jobs are advertised, so you can find out about
all the unadvertised openings only through talking to as
many people as possible and telling them you are looking
for a job."
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