Job opportunity as OSIsoft Customer Support Engineer in Japan (11/22)
OSIsoft delivers the PI System, the industry standard in enterprise infrastructure, for management of real-time data and events. With installations in 107 countries spanning the globe, the OSIsoft PI System is used in manufacturing, energy, utilities, life sciences, data centers, facilities, and the process industries. Additionally, OSIsoft has established strategic alliances with world-leading technology companies, including Microsoft, Cisco, IBM, and SAP. Osisoft is a recognized global leader with dominant market position across industries.
We provide the industry standard in enterprise infrastructure for management of time series data through the OSIsoft PI System™.
WHAT DOES THE ENGINEER ROLE ENTAIL?
This is a rotational position that includes work in Technical Support and Field Service. Technical Support involves handling phone and email requests from our customers that have questions about our software, and usually involves in-depth troubleshooting. As you can imagine, these questions can vary wildly and cover diverse topics such as installation, software bugs, programming, networking, architecture, how-to, documentation, and so on. Field Service involves installation and configuration of our software at a customer site, either in-person or remote. This requires properly installing and configuring the software for the customers’ environment and troubleshooting any issues that come up. It also requires some travel to customer sites. The role in general requires strong computer knowledge, troubleshooting ability, and communication skills.
WHO DO WE WANT TO HIRE?
Top graduates from the best universities come to OSIsoft to apply their passion and dedication to fuel our customers’ success. Must have a Bachelor's Degree, Master's Degree or PhD in Chemical, Electrical or Mechanical Engineering or Computer Science/Mathematics/Science with good academic grades. This position will be based in our OSIsoft Tokyo, Japan office.
To apply, please email email@example.com.
Please submit your resume in Japanese and English.