1. Factors Affecting Communication in the Medical Setting


II. Models of physcian-patient Interaction

1. Active-Passive

2. Guidance- Cooperation

    1. Mutual Participation


III. Ideal Model of Medical Care

1. Cassell's Four Premises of Medical


IV. Phases of Medical Examination

    1. History
    2. Physical Examination
    3. Conclusions and Recommendations


V. Contributors to Faulty Communications

1. Practioners Behavior

2. Patients' Behavior