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WHAT IS MEDIATION?

Mediation is a process in which two or more disputing parties meet with a neutral party (the mediator) who guides parties toward resolution, but is careful to allow the parties to come to their own solution.

Not Public

Mediations are confidential. All SMS Student Mediators have signed documents attesting to their commitment to the privacy of mediations. None of the information that may be linked to any disputant leaves to mediation room, and all notes from a mediation are destroyed at a mediation's conclusion. No mediator may tesify in any proceeding as to the content of a mediation.

Free

Student Mediation Services works with student volunteers to conduct mediations. It is a special service to U-M students.

Not a Court

Mediation is not a chance for one party to be declared "guilty" or "innocent." Many disputants come into mediations expecting the mediator to serve as judge or arbitrator. In actuality, the mediator follows the discussion of the parties, and helps keep the discussion on track. The mediator makes sure that the mediation yields constructive conversation, acts as "devil's advocate" for possible solutions, and impartially assists parties in conveying feelings and clarifying misunderstandings.

Win-Win

All parties sign an agreement they helped create; no one needs to lose anything!

Mediation Works!

In Michigan, the Community Dispute Resolution Centers report that, on average, seven of ten mediations are successful. And of successful mediations, nine out of ten Mediated Agreement are lasting for both parties. The Student Mediation Program, so far, has much higher percentages. But their caseload is much smaller than than the caseload of the entire State of Michigan.

Convenient

Staff members schedule appointments around your schedule.

Why don't you make an appointment now?

1996, U-M SDRP