UUAP


Hours of Operation:

Mon-Thurs 10am-10pm
Fri 10am-6pm
Sun 12pm-10pm

SORC Job Application

We are currently accepting applications for the Clerk C position.

When do I start?

  • If a suitable candidate is hired, training will begin immediately. This will be no earlier than March 5, 2012.
  • Training and job shadowing will continue through the end of April and possibly summer (optional).
  • At this time, we are only interviewing underclassmen, as it is an entry level position with great opportunity for growth in the organization.

 

Contact Information:

Your Name:

Your Cell Phone Number:

Your UMICH email address (required):

Preferred email address (if different from UMICH email):

 

Other Pertinent Information:

Dates you will be on campus for an interview:

Date you are available to start training:

What is the amount of your Work Study award (per semester)?
$

Class standing:

Choose the position for which you are applying:

Have you ever worked in a customer service environment? 
Yes     No
 

Background/Experience:

Please tell us more about your Customer Service experience:

              

Why do you want to work at the Student Organization Resource Center?

              

Which personal characteristics do you think make you perfect for this job?

              

Describe your work ethic and explain how you think it might apply to this position:

              

 

Reaction Scenarios:

Although SORC clerks are thoroughly trained, they must be able to demonstrate good judgment and problem-solving skills to tackle unexpected dilemmas.  Clerks often work unsupervised, and a Manager is not always immediately available.  Describe how you would respond in each of the following situations if a Manager was not present to help you:

Scenario #1

It's Tuesday, and you are working alone.  You are busy filling balloons for an order that is due at 1:00.  At 12:45, someone comes in and asks you to cut a 10-foot banner that they plan to paint over the weekend.  You know that you will not be able to finish the balloon order in time if you stop to cut a banner.  What do you do?

         

Scenario #2

In the middle of a transaction, the cash register freezes and the drawer will not open.  You are unable to make change for the customer.  What do you do?

         

References

Please list two references.  At least one must be a previous employer.

Professional reference #1 (required)

Company:

Supervisor's Name:
Dates of Employment:

Supervisor's Contact:
Your Duties:

Professional reference #2 (optional)

Company:

Supervisor's Name:
Dates of Employment:

Supervisor's Contact:
Your Duties:

Personal reference (if only one professional reference is provided above)

Name:
How long they've known you:
Phone/E-mail:
Relationship to you:

 

Schedule/Availability

Please list the times each day that you can NOT work due to class or other regular commitments. Be specific. For example, if you have class from 8-10 and again from 1-4, don't just type "8-4." SORC is open 10AM-11PM 5 days a week, 10AM-6PM on Fridays. We are looking for people who can work a combination of daytime, evening, and weekend hours, so if you have a 3-hour gap between classes, that is a critical piece of information for us to consider. Thank you!

 

Mondays:

Tuesdays:

Wednesdays:

Thursdays:

Fridays:

Saturdays:

Sundays:

Other (holidays, for example):