Hours of Operation:
Mon-Thurs 10am-10pm
Fri 10am-6pm
Sun 12pm-10pm
Contracts
Your contract is your bill for SORC services. As stated in the contract, you must pay in full within 48 hours after the contract has started. Failure to meet the 48-hour deadline may result in cancellation of the contract. If the contract is canceled, you will be absolved of financial obligation. If your reservation is set to begin less than 48 hours from the time you initiate a contract, payment is due immediately.
Methods of Payment
Payment may be made by cash, check, or transfer of funds from a university account. All student organizations that have an account with Student Organization Accounts Service (SOAS) are strongly encouraged to pay with that account.
Account Transfer: Purchase orders are not necessary and are not accepted; The SORC bills accounts directly. Student organizations whose SOAS accounts are in good standing and all University departments are eligible to pay by this method. For SOAS transfers, an authorized signer must sign the SORC contract in order for it to be valid. If you are buying materials, you may not take them with you until the authorized signer for your organizations has signed the contract and it has been verified by SOAS.
Cash: If you are buying materials, you can not take them with you until the total has been paid. Cancellations of any services or materials paid with cash are eligible only for a credit voucher.
Check: If you are buying materials, you can not take them with you until the total has been paid. Cancellations of any services or materials paid with check are eligible only for a credit voucher. Checks must have the full name and address of the party imprinted on them (no starter checks) and must be payable to "Student Organization Resource Center."
Cancellation
Once a contract is signed by both the organization representative and SORC representative (or agreed upon electronically), it is considered final. Contracts are deposited at the end of each SORC business day, thus initiating the process by which student organization accounts and department shortcodes are billed. Requests for cancellations beyond the end of the business day are subject to the following cancellation/refund policy.
Refunds for canceled services will be given the following scale, based on how far in advance of the start date cancellation requests are submitted:
22 or more days ahead 75% refund
15-21 days 50%
8-14 days 25%
0 to 7 days 0%
All cancellations are subject to management approval. Cancellations will not be granted under circumstances in which the advertiser fails to meet his obligations. Account credits will be given to organizations and departments that pay via university accounts. Organizations that pay with cash or checks will be granted SORC credit, which entitles them to future SORC services at no cost.
SORC does not give cash refunds for cancellations.
